Supermicro X11SSH-F-B — supermicro User Manual: Technical Support & Troubleshooting Guide [70/121]

Supermicro X11SSH-F-B [70/121] Technical support procedures
X11SSH-F/-LN4F User Manual
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3.2 Technical Support Procedures
Before contacting Technical Support, please take the following steps. Also, please note that as
a motherboard manufacturer, Supermicro also sells motherboards through its channels, so it
is best to rst check with your distributor or reseller for troubleshooting services. They should
know of any possible problems with the specic system conguration that was sold to you.
1. Please go through the Troubleshooting Procedures and Frequently Asked Questions
(FAQ) sections in this chapter or see the FAQs on our website (http://www.supermicro.
com/) before contacting Technical Support.
2. BIOS upgrades can be our website (http://www.supermicro.com).
3. If you still cannot resolve the problem, include the following information when contacting
Supermicro for technical support:
Motherboard model and PCB revision number
BIOS release date/version (This can be seen on the initial display when your system rst
boots up.)
System conguration
4. An example of a Technical Support form is on our website at http://www.supermicro.com/
RmaForm/.
Distributors: For immediate assistance, please have your account number ready when
placing a call to our Technical Support department. We can be reached by email at sup-
port@supermicro.com.

Содержание

Find essential technical support procedures, troubleshooting steps, BIOS updates, and contact information for Supermicro motherboards in this user manual chapter.

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