Smeg CW511MDA-2 [22/24] Troubleshooting
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Smeg CW511MDA-2 [22/24] Troubleshooting

Smeg CW511MDA-2 [22/24] Troubleshooting
20
CW/CWH 511
9.3 Lengthy periods out of use
If the dishwasher is to be out of use for a fairly long period of time, the detergent and rinse aid dispenser devices must be
emptied to prevent crystallisation and damage to the pumps: Remove the intake hoses from the detergent and rinse aid
containers and place them in a container of clean water, then perform a few wash cycles followed by a complete pump-out.
Finally, turn off the master switch, close the water intake valve and leave the door ajar until the interior is completely dry.
The detergent and rinse aid intake hoses must be put back into the containers when the dishwasher is returned to service,
taking care not to swap them over (red hose = detergent, blue hose = rinse aid).
10 TROUBLESHOOTING
How to deal with any problems without calling the after-sales service
PROBLEM POSSIBLE CAUSE POSSIBLE REMEDY
Led 6 does not light up
Mains power failure Check electrical mains connection.
Washing program does not
start
The dishwasher has not yet finished
filling.
Wait for the end of the “FILL” phase
Poor washing results Spray arm washing holes blocked by
dirt or limescale
Remove spray arms and clean them (routine
checks).
Filter fouled See “Cleaning the filter during the day”
Too little or unsuitable detergent or
rinse aid.
Check type and quantity of detergent.
No or not enough detergent or rinse
aid being supplied: detergent or rinse
aid not being taken from the relative
container.
Check that the intake filter is not fouled. If you are
unable to solve the problem, call the after-sales
service.
Plates/glasses badly arranged Arrange plates/glasses correctly.
Low washing temperature Check tank temperature shown on the display, call
the after-sales service if less than 50°C
Inappropriate programme set Increase wash programme duration, especially if
dirt has dried on.
Inadequate rinsing
Dynamic pressure of mains water
insufficient
Spray arm nozzles fouled
Limescale in boiler
Check mains water pressure. Check that water
intake filter is not fouled. Clean rinsing nozzles.
If you are unable to solve the problem,
call the after-sales service.
Stains on glasses and cutlery
Rinse aid unsuitable or not being
delivered correctly.
Water hardness above 12°f or large
amounts of dissolved salts
Check container of rinse aid and whether it is
suitable for the type of mains water. If the problem
persists, contact the after-sales service.
Water in tank after pump-out
Drain hose incorrectly positioned or
partially obstructed.
Check that the dishwasher hose and drain are
unobstructed and the drain is not too high up; see
connection diagram.
Dishes not properly dried
Low rinsing temperature due to
Thermostop OF and/or water intake
temperature below 50°
Check that the water supplying the
appliance is at least at 50°
Rinse aid being delivered properly
If the problem persists call the after-sales service.

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