La Nordica Helga Pietra [23/68] Guarantee terms
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HELGA
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14. GUARANTEE TERMS
GUARANTEE TERMS
1. La Nordica S.p.A. products are guaranteed, within the European community, for 24 months from the date of purchase.
Purchase has to be proved by means of a valid scal document issued by the seller (receipt, invoice or shipment document) identifying the
purchased product and its purchase and/or delivery date.
WARNING: This conventional guarantee does not replace the guarantee regulated by the European legislation on consumer
rights.
The conventional guarantee is only applicable to the Italian region and to those areas, within the European Community, where the
Authorised Technical Assistance Centres are active (see the www.lanordica-extraame.com website)
It is also limited to the state of residence of the consumer, which must coincide with the premises and/or registered ofce of the seller of
the La Nordica S.p.A. product
These regulations do not apply if the product is purchased within commercial, entrepreneurial, or professional circumstances. In these
cases the product guarantee will be limited to a period of 12 months from the date of purchase.
ITALIAN GUARANTEE
What must be done if there is a product malfunction:
Consult the instructions manual to make sure the malfunction cannot be solved by using the product correctly. Make sure the malfunction
is included in those covered by the guarantee; otherwise the cost of the intervention will be borne entirely by the consumer. When
requesting the intervention of the Assistance service at the Authorised Assistance Centre, always specify: - type of malfunction - model of
the appliance - complete address - phone number
EUROPEAN GUARANTEE
What must be done if there is a product malfunction:
Consult the instructions manual to make sure the malfunction cannot be solved by using the product correctly. Make sure the malfunction
is included in those covered by the guarantee; otherwise the cost of the intervention will be borne entirely by the consumer. Request the
intervention of the Assistance service or the address of the Authorised Technical Assistance Centre to the seller; always specify: type of
malfunction, model of the appliance, complete address and phone number
If the malfunction arises in the rst 6 months of the product’s life, the consumer has the right to have the product repaired with
no expense.
From the seventh to the twenty-fourth month, if a malfunction arises, the consumer will bear the cost of the call, while the seller
will pay for the manpower and for any spare parts used.
2. If the malfunction is linked to external events and/or conditions such as, including but not limited to, insufcient capacity of the systems;
wrong installation and/or maintenance by the personnel which hasn’t got the skills prescribed by the laws of the country of residence of
the consumer; negligence; inability to use the product and wrong maintenance by the consumer, with respect to what is reported and
recommended by the instructions manual of the product, which is part of the sales contract, this guarantee will be void.
Damage to the product that cannot be related to manufacturing defects are also not included in this guarantee. Similarly are excluded
defects related to incorrect operation of the ue, according to the legislation in force in the country at the moment of purchase. Other
exclusions include all product defects due to carelessness, accidental breakdown, tampering and/or damage during transport (scratches,
dents, etc.), interventions carried out by unauthorised personnel and further damage caused by incorrect interventions by the consumer
trying to arrange the initial malfunction.
The following consumables are excluded by the guarantee: gaskets, ceramic or tempered glasses, cast iron grilles or coatings, refractory
materials (e.g. Nordiker or others), painted, chrome-plated or golden parts, majolica ware, handles, the brazier and its related components.
For Idro products the heat exchanger is not covered by the guarantee if a suitable condensation-proof circuit is not set up to ensure a
return temperature of the device of at least 55°C. The guarantee excludes all the external components on which the consumer can directly
operate during use and/or maintenance or that can be subject to wear and/or rust and stains on steel due to aggressive detergents.
If malfunctions are signalled which are not later conrmed during check by an authorised technician, the cost of the intervention will be
borne entirely by the consumer.
3. If it is not possible to restore product conformity by repairing it, the product/component will be replaced, the guarantee expiration date
and conditions will remain the same established when the product/component to be replaced has been purchased.
4. La Nordica S.p.A. cannot be held liable for injury or damage which may - either directly or indirectly - be caused to persons, animals
and property ensuing from failure to observe all the instructions provided in the relevant instruction manual and the warnings regarding
installation, use and maintenance of the product, that can also be downloaded on the website.
5. Interventions for adjusting and/or regulating the product for the type of fuel or other reasons are excluded by the guarantee.
6. If the product is repaired in one of the Authorised Technical Assistance Centres indicated by La Nordica S.p.A. and if the product is
replaced, transport will be free of charge. If the technician can repair the product at the user’s place of residence and they refuse, transport
to the workshop and redelivery will be paid by the consumer.
Содержание
- Advertencias generales 1
- Allgemeine hinweise 1
- Anfeuerung 1
- Anschluss an den rauchabzug eines offenen kamins 1
- Anschluss an den schornstein 1
- Backen wenn anwesend 1
- Betrieb in den übergangsperioden 1
- Brandschutz 1
- Combustibles admitidos no admitidos 1
- Componentes cromados 1
- Componenti cromati 1
- Conducto de humo 1
- Conexión con el conducto de humo de una chimenea o de un hogar abierto 1
- Conexión con la chimenea 1
- Datos técnicos 1
- Descripción técnica 1
- Determinación de la potencia térmica 1
- Dimensiónes 1
- Emaillierte produkte 1
- Emissionsarmes anfeuern 1
- Encendido 1
- Encendido de bajas emisiones 1
- Feststellung der wärmeleistung 1
- Flujo de aire en el lugar de instalación durante la combustión 1
- Funcionamiento en los períodos de transición 1
- Funcionamiento normal 1
- Hinterer rauchrohranschluss vertikal 1
- Hinterer rauchrohranschluss waagrecht 1
- Installationsvorschriften 1
- Intervención rápida 1
- Istruzioni per l installazione l uso e la manutenzione it instructions for installation use and maintenance en anweisungen für die aufstellung den gebrauch und die wartung de instructions pour l installation l utilisation et l entretien fr instrucciones para la instalación el uso y el mantenimiento es 1
- Kacheln 1
- Lackierte produkte 1
- Las mayólicas 1
- Limpieza del cenicero 1
- Limpieza del conducto de salida de humos 1
- Limpieza del cristal 1
- Luftzustrom am installationsort während der verbrennung 1
- Mantenimiento y cuidado 1
- Normaler betrieb 1
- Normas para la instalación 1
- Parada de verano 1
- Posición del capuchón 1
- Prodotti smaltati 1
- Productos barnizados 1
- Productos en piedra ollar 1
- Productos esmaltados 1
- Produkte mit teilen aus naturstein 1
- Rauchabzug 1
- Rauchrohrdurchmesse obere abzugrhohr 1
- Reinigung des aschenkasten 1
- Reinigung des glases 1
- Reinigung des schornsteinrohres 1
- Salida humo posterior orizontal 1
- Salida humo posterior vertical 1
- Salida humo superior 1
- Schornsteinposition 1
- Seguridad antiincendio 1
- Sofortiges einschreiten 1
- Sommerpause 1
- Technische daten 1
- Uso del horno donde esté presente 1
- Verchromte teile 1
- Wartung und pflege 1
- Zulässige unzulässige brennstoffe 1
- Dichiarazione di conformita del costruttore 3
- Italiano 3
- Italiano indice 3
- Oggetto assenza di amianto e cadmio si dichiara che tutti i nostri apparecchi vengono assemblati con materiali che non presentano parti di amianto o suoi derivati e che nel materiale d apporto utilizzato per le saldature non è presente utilizzato in nessuna forma il cadmio come previsto dalla norma di riferimento 3
- Oggetto regolamento ce n 1935 2004 si dichiara che in tutti gli apparecchi da noi prodotti i materiali destinati a venire a contatto con i cibi sono adatti all uso alimentari in conformità al regolamento ce in oggetto 3
- Avvertenze generali 4
- Capitolo dimensioni 4
- Capitolo sicurezza 4
- Dati tecnici 4
- Griglia piana 4
- Norme per l installazione 4
- Descrizione tecnica 5
- Pronto intervento 5
- Sicurezza antincendio 5
- Canna fumaria 6
- Comignolo 6
- Afflusso d aria nel luogo d installazione durante la combustione 7
- Collegamento al camino 7
- Collegamento alla canna fumaria di un caminetto o focolare aperto 7
- Accensione 8
- Combustibili ammessi non ammessi 8
- Accensione a basse emissioni 9
- Funzionamento normale 9
- Fermo estivo 10
- Funzionamento nei periodi di transizione 10
- Manutenzione e cura 10
- Pulizia cassetto cenere 10
- Pulizia vetro 10
- Uso del forno dove presente 10
- Determinazione della potenza termica 11
- Le maioliche 11
- Prodotti in pietra ollare 11
- Prodotti verniciati 11
- Pulizia canna fumaria 11
- Condizioni di garanzia 12
- Declaration of conformity of the manufacturer 14
- English 14
- English contents 14
- Object absence of asbestos and cadmium we declare that the materials used for the assembly of all our appliances are without asbestos parts or asbestos derivates and that in the material used for welding cadmium is not present as prescribed in relevant norm 14
- Object ce n 1935 2004 regulation we declare that in all products we produce the materials which will get in touch with food are suitable for alimentary use according to the a m ce regulation 14
- Fire safety 15
- General precautions 15
- Installation regulations 15
- Technical data 15
- Fire safety 16
- In a emergency 16
- Technical description 17
- Air flow in the place of installation during combustion 18
- Chimney pot 18
- Connecting a fireplace or open hearth to the flue 18
- Connection to the chimney 18
- Allowed not allowed fuels 19
- Beech 750 4 0 oak 900 4 2 elm 640 4 1 poplar 470 4 1 larch 660 4 4 spruce 450 4 5 scots pine 550 4 4 19
- Lighting 19
- Variety kg mc kwh kg 19
- Low emission fire lighting 20
- Normal operation 20
- Cleaning out the ashes 21
- Glass cleaning 21
- Maintenance and care 21
- Operation in transition periods 21
- Summer stop 21
- Use of the oven if present 21
- Calculation of the thermal power 22
- Chromium components 22
- Cleaning the flue 22
- Enamelled products 22
- Majolicas 22
- Products made of natural stone 22
- Varnished products 22
- Guarantee terms 23
- Betreff fehlen von asbest und kadmium wir bestätigen dass die verwendeten materialen oder teilen für die herstellung der la nordica geräte ohne asbest und derivat sind und auch das lot für das schweißen immer ohne kadmium ist 25
- Betreff ordnung ce n 1935 2004 wir erklären in alleiniger verantwortung dass die materialen der teile die für den kontakt mit lebensmitteln vorgesehen sind für die nahrungsbenutzung geeignet sind und der richtlinien ce n 1935 2004 erfüllen 25
- Deutsch 25
- Deutsch inhaltsverzeichnis 25
- Konformitätserklärung des herstellers 25
- Abschnitt brandschutz 26
- Abschnitt maße 26
- Allgemeine hinweise 26
- Installationsvorschriften 26
- Planrost 26
- Technische daten 26
- Brandschutz 27
- Technische beschreibung 27
- Rauchabzug 28
- Luftzustrom am installationsort während der verbrennung 29
- Anfeuerung 30
- Zulässige unzulässige brennstoffe 30
- Normaler betrieb 31
- Sommerpause 32
- Wartung und pflege 32
- Feststellung der wärmeleistung 33
- Garantiebedingungen 34
- Déclaration de conformité du constructeur 36
- Français 36
- Français table des matières 36
- Objet absence d amiante et de cadmium nous déclarons que tous nos appareils sont assemblés avec des matériaux ne comportant pas de parties en amiante ou ses dérivés et que dans le matériau d apport utilisé pour les soudures le cadmium n est pas présent ni utilisé sous aucune forme que ce soit comme il est prévu par la norme de référence 36
- Objet règlement ce n 1935 2004 nous déclarons que tous nos produits les matériaux destinés à entrer en contact avec les aliments sont indiqués pour l usage des aliments conformément au règlement ce cité à l objet 36
- Avertissements generaux 37
- Données techniques 37
- Regles pour la mise en place 37
- Description technique 38
- Intervention rapide 38
- Sécurité contre les incendies 38
- Conduit de la cheminée 39
- Position du pot de la cheminée 39
- Amenée d air dans le lieu de la mise en place durant la combustion 40
- Combustibles admis non admis 40
- Connexion au conduit de fumée d une cheminée ou d un foyer ouvert 40
- Connexion avec la cheminée 40
- Allumage 41
- Allumage à basses émissions 42
- Fonctionnement normal 42
- Utilisation du four où présent 42
- Arrêt pendant l été 43
- Entretien et soi 43
- Entretien et soin 43
- Fonctionnement pendant les périodes de transition 43
- Nettoyage de la vitre 43
- Nettoyage tiroir des cendres 43
- Détermination de la puissance thermique 44
- Les faiences 44
- Nettoyage du tuyau d évacuation de la fumée 44
- Pièces chromées 44
- Produits en pierre ollaire 44
- Produits vernis 44
- Produits émailles 44
- Conditions de garantie 45
- Asunto ausencia de amianto y cadmio se declara que todos nuestros aparatos se ensamblan con materiales que no presentan partes de amianto o sus derivados y que en el material utilizado para las soldaduras no se encuentra presente y no ha sido utilizado de ninguna forma el cadmio según lo establecido por la norma de referencia 47
- Asunto reglamento ce n º 1935 2004 se declara que en todos los aparatos fabricados por nosotros los materiales destinados a estar en contacto con comidas son adecuados para uso alimentario y están en conformidad con el reglamento ce en cuestión 47
- Declaración de conformidad del fabricante 47
- Español 47
- Español índice 47
- Advertencias generales 48
- Datos técnicos 48
- Normas para la instalación 48
- Descripción técnica 49
- Seguridad antiincendio 49
- Conducto de humo 50
- Flujo de aire en el lugar de instalación durante la combustión 51
- Combustibles admitidos no admitidos 52
- Encendido 52
- Funcionamiento normal 53
- Mantenimiento y cuidad 54
- Mantenimiento y cuidado 54
- Parada de verano 54
- Determinación de la potencia térmica 55
- Condiciones de garantía 56
- A 1 2a 58
- Abbildung 1 58
- Abbildung 2 58
- Figura 1 58
- Figura 2 58
- Figure 1 58
- Figure 2 58
- M 10 m 58
- Picture 1 58
- Picture 2 58
- A ½ on 61
- Helga evo 62
- Ø 100 mm 62
- Dimensioni 63
- Dimensions 63
- Dimensions sheets 63
- Helga 165 kg 63
- Informazioni marcatura ce ce marking information ce auszeichnungsinformationen informations marquage ce información de la marca ce 66
- Nr 182 66
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