Nec InfinityBoard 65" [10/14] Faqs trouble shooting

FAQs | Trouble Shooting

1) What can I do in case I am experiencing a latency in the writing performance on my

NEC InfinityBoard?

 Make sure the OPS PC is running UHD resolution with 60Hz

 OSD MENU:

 ADVANCED OPTION1 » OPTION SETTINGS

 SLOT2 CH SETTING » CH1

 SLOT2 CH SELECT » DPORT

2) What can I do in case I am hearing some cracking noise from the external speakers

connected to my NEC InfinityBoard?

 OSD MENU:

 ADVANCED OPTION1 » OPTION SETTINGS

 LONG CABLE COMP » AUDIO » DIGITAL

3) How can I ensure that the OPS Slot-in PC shuts down automatically when I switch off

(stand-by mode) my NEC InfinityBoard display?

 OSD MENU:

 ADVANCED OPTION1 » OPTION SETTINGS

 AUTO OFF » change to ON

4) How can I ensure that my NEC InfinityBoard display will switch off (stand-by mode)

automatically when I shut down the OPS Slot-in PC?

 OSD MENU:

 DISPLAY PROTECTION » POWER SAVE

 AUTO STANDBY » ENABLE and set a time period

5) Which cables can I use to connect the Huddly camera to my NEC InfinityBoard?

 The Huddly camera which is part of the NEC InfinityBoard comes with a 1 meter angled USB 3.0

Type C cable.

 We highly recommend to use the USB cable that comes packaged with your NEC InfinityBoard

for optimal functionality.

5) Can I also use longer USB cables to connect the Huddly camera?

 For distances above 1.5 meters you would need an Active USB 3.0 cable, a cable which includes

a chip to boost the performance of the cable.

 These cables can be obtained through NEC. The cable lengths we have available at the moment

are 2.0 meter cables and 15.0 meter cables.