Fenix 18260 ADSV [10/20] Warranty claims

Regulation

 Thermostats with a floor probe installed in the heating part of the floor, with at least 30 cm within the

heated area, must be used for the thermal regulation of rooms heated using heating circuits/mats.

 Place the floor probe of the thermostat as close to the surface of the floor as possible. The probe is

placed into a conduit whose end blocked to prevent ingress of building materials.

 In the case of direct-heating applications, the conduit is placed between the loops of the heating cable,

in the centre of a loop. The conduit mustn’t touch or cross the heating cable!

 The radius of the bend of the conduit between the wall and the floor must be executed in such a way

that the probe can be exchanged if needed! The recommended minimum bend radius is

6 cm.

 The thermostat must be set to the mode: Room + floor temperature limit or Floor.

 The maximum allowed floor temperature setting (if the datasheet for the covering used doesn’t state a

lower value):

27°C - rooms which are used for longer periods

35°C - rooms used for shorter periods, with floor tiling

3. Warranty, claims

ECOFLOOR, supplier of the cable circuits, provides a warranty period of 10 years for the product’s

functionality, beginning from the date of its installation that is confirmed in the certificate of warranty

(installation must be made at latest within 6 months from the date of purchase), provided that:

 a certificate of warranty and proof of purchase are submitted,

 the procedure described in this user guide has been followed,

 data on laying and connecting the cable in the floor and the resulting measured values of the insulation

resistance of the heating cable are provided, and

 the procedure for applying the sealing cement specified by its producer has been followed.

Claims may be made in writing at the company that performed the installation, or directly to the

manufacturer.

The claims procedure is available at the website: http://www.fenixgroup.eu

Fenix s.r.o. Fenix Trading s.r.o.

Jaroslava Ježka 1338/18a, 790 01 Jeseník Slezská 2, 790 01 Jeseník

tel.: +420 584 495 442, fax: +420 584 495 431 tel.: +420 584 495 304, fax: +420 584 495 303

e-mail: fenix@fenixgroup.cz , http://www.fenixgroup.cz e-mail: fenix@fenixgroup.cz , http://www.fenixgroup.cz