Tp-Link TX-6610 V1 [32/32] Appendix c technical support
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TX-6610 1-Port Gigabit GPON Terminal User Guide
25
Appendix C: Technical Support
Technical Support
For more troubleshooting help, go to:
http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to:
http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 26504400
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
UK
Tel: +44 (0) 845 147 0017
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7 days a week
Turkey
Tel: 0850 7244 488 (Turkish Service)
E-mail: support.tr@tp-link.com
Service time: 9:00 AM to 9:00 PM
7 days a week
Ukraine
Tel: 0-800-505-508
E-mail: support.ua@tp-link.com
Service time: Monday to Friday
14:00 PM to 22:00 PM
Brazil
Toll Free: 0800-770-4337 (Portuguese
Service)
E-mail: suporte.br@tp-link.com
Service time: Monday to Saturday
08:00 AM to 08:00 PM
France
Tel: +33 (0) 820 800 860 (French service)
Email: support.fr@tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday 9:00 AM to
6:00 PM (Except French Bank holidays)
Russian Federation
Tel: 8 (499) 754-55-60
8 (800) 250-55-60 (toll-free call from any RF
region)
E-mail: support.ru@tp-link.com
Service time: From 10:00 to 18:00
(Moscow time)
*Except weekends and holidays in Russian
Federation
Switzerland
Tel: +41 (0) 848 800998 (German Service)
E-mail: support.ch@tp-link.com
Fee: 4-8 Rp/min, depending on rate of
different time
Service time: Monday to Friday 9:00 AM to
6:00 PM. GMT+ 1 or GMT+ 2 (Daylight
Saving Time)
Singapore
Tel: +65 62840493
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7 days a week
USA / Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com
Service time: 24hrs, 7 days a week
Australia / New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: support.au@tp-link.com (Australia)
support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
Italy
Tel: +39 0230519020
E-mail: support.it@tp-link.com
Service time: Monday to Friday
9:00 AM to1:00 PM, 2:00 PM to 6:00 PM
Indonesia
Tel: (+62) 021 6259 135
E-mail : support.id@tp-link.com
Service time : Monday to Friday
9:00 -12:00; 13:00 -18:00
*Except public holidays
Malaysia
Tel: 1300 88 875465
Email: support.my@tp-link.com
Service time: 24hrs, 7 days a week
Poland
Tel: +48 (0) 801 080 618 / +48 22 7217563 (if
calls from mobile phone)
E-mail: support.pl@tp-link.com
Service time: Monday to Friday
9:00 AM to 5:00 PM. GMT+1 or GMT+2
(Daylight Saving Time)
Germany / Austria
Tel: +49 1805 875465 (German Service)
+49 1805 TPLINK
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German fixed
phone network and up to 0.42 EUR/min from
mobile phone
Service time: Monday to Friday 9:00 AM to
6:00 PM. GMT+ 1 or GMT+ 2
(Daylight Saving Time in Germany)
*Except bank holidays in Hesse
Содержание
- Port gigabit gpon terminal 1
- Tx 6610 1
- Copyright trademarks 2
- Ce mark warning 3
- Fcc statement 3
- Safety information 3
- Building 24 floors 1 3 4 5 and 28 floors 1 4 central science and technology park shennan rd nanshan shenzhen china 5
- Declaration of conformity 5
- The product carries the ce mark 5
- Tp link technologies co ltd 5
- Appendix a specifications 0 6
- Chapter 1 product overview 6
- Chapter 2 connecting the ont 6
- Chapter 3 quick installation guide 6
- Chapter 4 configuring the ont 2 6
- Configuring pc 6
- Connecting the ont 6
- Contents 6
- Installation environment requirements 6
- Login 2 6
- Main features 6
- Management 6 6
- Network 4 6
- Package contents 6
- Panel layout 6
- Product overview 6
- Quick installation guide 0 6
- Statistics 4 6
- Status 2 6
- System requirements 6
- Appendix b troubleshooting 2 7
- Appendix c technical support 5 7
- Package contents 8
- Chapter 1 product overview 9
- Main features 9
- Product overview 9
- Panel layout 10
- The front panel 10
- The back panel 11
- Chapter 2 connecting the ont 12
- Connecting the ont 12
- Installation environment requirements 12
- System requirements 12
- Chapter 3 quick installation guide 14
- Configuring pc 14
- Quick installation guide 17
- Chapter 4 configuring the ont 19
- Status 19
- System status 19
- Optical module status 20
- Port status 20
- Network 21
- Statistics 21
- Management 23
- User management 23
- Firmware upgrade 24
- Factory defaults 25
- Reboot 25
- Appendix a specifications 27
- Appendix b troubleshooting 29
- Appendix c technical support 32
- Technical support 32
- Tx 6610 1 port gigabit gpon terminal user guide 32
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