Zte Roamer(Life) [25/34] Play store

• How to set the Google account to be used for Google Play?

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To download Android applications using Google Play, you need to have

a Google account whose E-mail address (Gmail or an address with a

domain hosted by Google) is bound with your phone or tablet computer.

Perform the following steps to add an existing Google account to

Google Play or create a new account:

1. Open the Play Store application.

2. If you have not added a Google account, you will be prompted to

add a Google account.

3. Log in to the existing Google account or create a new account in

accordance with the displayed prompt.

After the account is added or created, you can use Google Play to

download Android applications.

• What to do when the application downloading process is

stuck in “Preparing to download” status?

Play Store

Perform the following steps for troubleshooting:

• Ensure that your cell phone is in the supported device list, that is,

the phone is supported by Google Play. If the cell phone is not in

the list, contact the manufacturer.

• For paid applications, log in to your Google eWallet account and

ensure that your credit card information is updated.

• Cancel the downloading process and restart again.

• Restart the cell phone and download the target application again.

• Verify that the cell phone is connected to a Wi-Fi or mobile

network. If not, contact the local network operator.

• Try downloading with wireless network and mobile network, and

ensure that the firewall does not forbid the ports used for

accessing Google Play (TCP and UDP 5288).

• Ensure that the cache and data are cleared in the download

manager and the Play Store application.The detailed procedure

to clear cache and data is as follows:

1. Select Settings > Applications > Manage applications.

2. Touch the All tab.

3. Touch Google Play Store, and touch Clear data and Clear

cache. Touch Download Manager, and touch Clear data

and Clear cache.