Oursson DW4001TD/IV [12/28] Error code
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Oursson DW4001TD/IV [12/28] Error code

Oursson DW4001TD/IV [12/28] Error code
12

  Solutions
Device doesn’t turn on 1. The power cable is not connected to the
network.
2. There is no voltage in the power supply
network.
3. Low water pressure.
4. The device’s door is not closed properly.
1. Verify that the power cable is plugged in.
2. Disconnect the device from the power
supply and wait for the voltage to normal
-
ize.
3. Check the connection to the water supply
with the appropriate parameters. Make
sure that the water supply is open.
4. Close the door rmly until it clicks.
Water does not drain from
the dishwasher
1. The lter is clogged.
2. The program is not nished yet.
3. The drain hose is kinked.
1. Clean the lter.
2. Wait for the program to complete.
3. Check the drain hose.
Noise 1. The sprayer touches the dishes in the
basket.
2. Dishes are not rmly placed in the basket.
1. Stop the program and set the dishes so
that they do not interfere with the opera
-
tion of the sprayer.
2. Stop the program and set the dishes
correctly.
Foam in the dishwashing
chamber
Wrong detergent Use only special detergents. If foam devel-
ops, stop the program, open the dishwasher,
wait until the foam settles. Close the door
and start the rinse program.
The dishes have not dried 1. Water is collected in the recesses of the
dishes.
2. Dishes removed too early, drying process
not completed.
1. Follow the recommendations for the
proper placement of the dishes. Cups,
plates, etc. position upside down.
2. Wait until the program ends.
Plastic dishes did not dry The properties of plastic The properties of plastic. Plastic
dishes have low heat-accumulating proper
-
ties and dry slower.
Poor washing quality 1. Utensils are placed incorrectly or too
many of it.
2. Incorrectly selected program.
3. Not enough detergent.
4. The sprayer is blocked.
5. The detergent remains in the compart
-
ment. The compartment is blocked by
utensils.
1. Follow the recommendations for the
proper placement of the utensils. Do not
overload the dishwasher.
2. Select a more intensive wash program.
3. Use more detergent or replace it with
another one.
4. Place the dishes in such a way so that it
does not interfere with the movement of
the sprayer.
5. Correctly place the dishes.
ERROR CODE
Error code Meaning 
E2 Lack of water or too long lling time. • Water hose incorrectly connected, kinked, pinch.
• There is no water ow (the water tap is not open;
insucient water pressure in the house).
E4 No heating to set temperature Malfunction of heating element or sensor
E5 Water overow/leakage Water is leaking
E7 Not enough water Water is leaking, the pump stops working, the micros
-
witch is turned o.
E10 High water level The volume of water ow exceeds the set value.
In case of overow or leakage, turn o the main
water tap and contact a service center.
• If there is water in the tray due to overow or small
leakage, remove water before restarting the dish-
washer.

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