Zkteco LPRC100 Руководство по установке онлайн [8/8] 544095

Q: What should we do when the camera is not getting connected.

A: Check the label on the camera, the default IP address must be changed to avoid conflicts; or check whether

the host IP address of the management PC is in the same network segment as the camera and whether IP

addresses conflict with each other if they are in the same network segment; or restore the factory settings of

the camera.

Q: The login page is not properly displayed after a user logs in to the device.

A: Ensure that Microsoft Internet Explorer version is 6.0 or later.

Q: No video is played after a user logs into the real-time video page.

A: No control is installed. The real-time video can be played only after a control is downloaded and installed.

Q: Two cameras are installed; a user can access the first camera successfully but cannot access the second

one.

A: The default IP address is set to 192.168.1.88 for all cameras to facilitate operation. However, their MAC

addresses are different. The operating system caches the IP address and MAC address of the previous network

camera. As a result, the second network camera with the same IP address may not be accessed.

8. FAQs