Thomas DryBox + AquaBox Parkett (786555) [45/48] Customer service

Thomas DryBox + AquaBox Parkett (786555) [45/48] Customer service
DryBOX
+
AquaBOX
GB
Information on disposal
Packaging
The packaging protects the vacuum cleaner from damage in transit. It is made of environmentally friendly
materials and is therefore recyclable. Dispose of any packaging material you no longer need at your local
recycling centre.
Old units
If your THOMAS DryBOX + AquaBOX has reached the end of its service life, deliver the unit to your dealer or
a recycling centre for waste recovery. It still contains valuable recyclable materials. For the current disposal
options, please ask your dealer or local authorities.
Batteries
Dispose of used batteries through your local collection system.
Information on disposal | Customer service | Warranty
Warranty
Independently of the warranty obligations of the dealer arising from the sales contract, we offer the following
guarantee on the appliance according to the conditions below:
1. The warranty period is 24 months from the day of delivery to the first end user. This period is limited to
12 months for commercial use or equivalent operational demands. To pursue a claim, proof of purchase
must be submitted.
2. Within the warranty period we will rectify all substantial, verifiable functional inadequacies due to faulty
design or material defects by either repairing the defective parts or replacing them at our discretion; the
exchanged parts then become our property. The guarantee does not extend to easily broken parts such
as glass, plastic, lights. Batteries and rechargeable batteries which are faulty or whose service life has
been shortened as a result of normal wear, battery ageing or improper handling, are not covered by the
warranty either. Defects must be reported to us immediately upon detection within the warranty period.
During the warranty period, the cost of labour and of spare parts needed to rectify the malfunctions will
not be billed. In the case of unwarranted claims against our customer service centre, the costs incurred
will be charged to the customer. Repair work at the customer's location or installation site can only be
requested in the case of large appliances. Other appliances must be sent to our nearest customer service
centre, authorised repair shop, or to the factory.
3. There is no warranty obligation in the case of minor deviations from product specifications which do not
affect the value or usability of the product caused by chemical or electro-chemical effects, or by water,
or damage generally resulting from abnormal ambient conditions. In addition, no warranty claims are
accepted for damage resulting from normal wear and tear, or from non-observance of the user manual
or inappropriate use.
4. Any claim under warranty is also void if persons not authorised by us undertake any modifications
or repairs to the appliance.
5. Warranty services neither extend nor renew the warranty period for the appliance or any installed
replacement parts: the warranty period for installed replacement parts ends along with the warranty
period for the entire appliance.
6. Additional or other claims, particularly those for compensation for damage caused outside of the appli-
ance – providing there is no legally stipulated liability for this – are excluded.
We also offer you our customer service beyond the expiry of your warranty period. Please consult your dealer or
contact our customer service department directly.
Subject to technical modifications.
Customer service
Ask your dealer for the THOMAS customer service centre in your area.
Please also provide the information on the nameplate of your THOMAS DryBOX + AquaBOX unit.
To maintain the safety of the appliance, only have repairs, particularly those on live components,
performed by qualified electricians.
In the event of a malfunction, consult your specialist dealer or contact the factory customer service directly.
Technical data
Type designation: 786/N
Power supply: 230 V, 50 Hz
Power consumption: See nameplate
Power cord length (diameter): approx. 8 m
Appliance dimensions (L×W×H): (486×318×306 mm)
Appliance weight, empty: approx. 7 kg
GB
45

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