Art MX624 [13/16] Service

SERVICE

The following information is provided in the unlikely event that your unit requires

service.

1. Be sure that the unit is the cause of the problem. Check to make sure that the unit

has power supplied, that all cables are connected correctly, and that the cables

themselves are in working condition. You may want to consult with your dealer for

assistance in troubleshooting or testing your particular configuration.

2. If you believe that the ART unit is at fault, go to www.artproaudio.com. Select

"Support", then "Return Authorization Request" to request a return authorization

number.

3. If you are returning the unit for service, pack the unit in its original carton or a

reasonable substitute. The original packaging may not be suitable as a shipping

carton, so consider putting the packaged unit in another box for shipping. Print the

RA number clearly on the outside of the shipping box. Print your return shipping

address on the outside of the box.

4. Include with your unit: a note with the RA number and your contact information,

including a return shipping address (we cannot ship to a P.O. box) and a daytime

phone number, and a description of the problem, preferably attached to the top of

the unit. Also include a copy of your purchase receipt.

Please fill in the following information for your reference:

Date of purchase: _______________________________________________

Purchased from: _______________________________________________

Serial Number: _______________________________________________