Dreame M12 (HHV3) [22/215] For additional services please contact us via aftersales dreame tech

Dreame M12 (HHV3) [22/215] For additional services please contact us via aftersales dreame tech
1818
EN
For additional services, please contact us via aftersales@dreame.tech
Website: https://global.dreametech.com
Error Possible Cause Solution
No wateris
comingout
oftheappliance.
The Clean Water Tank is not
properly installed in place, or the
water in the Clean Water Tank is
insucient.
Re-install or ll the Clean Water
Tank.
It takes 30 second to dampen the
brush roller.
Turn on the appliance and check
again in 30 seconds.
The vent leaks
water.
A collision or a sharp pull causes
water to enter the motor.
Movethe appliancegently back and
forthwhile itis turned on.
Thelteris not completely dry
after being cleaned.
Dry the lter completely before use.
Self-cleaning
fails.
The brush roller may be jammed
by largedebris.
Open the brush roller cover to check
and clean the brush roller.
The appliance is not being
charged.
Make sure the appliance is being
charged before enabling the self-
cleaning function.
Self-cleaning cannot be enabled
if the battery level is lower than
15%.
The self-cleaning function
canonlybe enabledwhen the
appliance is being charged and the
battery level is more than 15%.
TheUsed Water Tankis not
installed in place, or theUsed
Water Tankis full.
Re-install or empty theUsed Water
Tank.
The Clean Water Tank is not
installed in place, or the water
in the Clean Water Tank is
insucient.
Fill or re-install theClean Water
Tank.
FAQ

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