Adaptec asr-81605zq sgl [94/116] Creating a support archive

6. Select Submit.

Updating the Controller Firmware

Note: This option is available in the uEFI interface only.

Use this option to ash the controller's rmware.

To update the controller rmware:

1. Start the ARC utility in uEFI mode (see Ctrl-A or uEFI/HII? on page 83).

2. Select Administration, then select FW update from Media.

3. Select the device you want to ash, then press Enter.

4. Browse the folder hierarchy, select the rmware update (.UFI) le, then press Enter.

5. Select Update Firmware.

The rmware is sent to the controller and the system veries the operation to ensure that it was

successful.

6. When the verication is complete, press Enter to reboot the server.

Updating the Controller CPLD

Note: This option is available in the uEFI interface only.

Use this option to update the controller CPLD. (The CPLD includes reset logic, determines board type

and feature set, and also provides cable management functions.) You should update the CPLD if the

version running on the controller is lower than the version in ash.

Note: CPLD Update is for advanced users only. It is typically used in manufacturing

by an OEM/ODM/System Integrator when building a new machine. For more

information, contact Adaptec Support.

To update the controller CPLD:

1. Start the ARC utility in uEFI mode (see Ctrl-A or uEFI/HII? on page 83).

2. Select Administration, then select CPLD Information.

The system displays the current (running) version of the CPLD and the version available in ash.

3. If the version in ash is newer than the running version, select Update CPLD.

4. When prompted, restart the computer.

Creating a Support Archive

Note: This option is available in the uEFI interface only.

Use this option to save conguration and status information to help Adaptec Customer Support diagnose

a problem with your system. Saved information includes (but is not limited to) device logs, drive logs,

event logs, error logs, controller logs, and statistics.

To create a support archive:

1. Start the ARC utility in uEFI mode (see Ctrl-A or uEFI/HII? on page 83).

2. Select Administration, then select Save Support Archive.

3. Select the device where the support archive information will be gathered and stored, then press

Enter.

The system gathers the logs and statistics for the device and displays the path where the information

is saved.

94Proprietary and Condential to PMC-Sierra, Inc., and for its customers.

Document No.: CDP-00310-01-A Rev. A, Issue

Serial Attached SCSI RAID Controllers Installation and User's Guide