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Dell e2016h [38/42] Troubleshooting
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38 | Troubleshooting
Common
Symptoms
What You
Experience
Possible Solutions
Horizontal/
Vertical Lines
Screen has one or
more lines
•Reset the monitor to factory settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls via OSD.
•Perform monitor self-test feature check and determine
if these lines are also in self-test mode.
•Check for bent or broken pins in the video cable
connector.
•Run the built-in diagnostics.
Synchronization
Problems
Screen is
scrambled or
appears torn
•Reset the monitor to factory settings.
•Perform Auto Adjust via OSD.
•Adjust Phase and Pixel Clock controls via OSD.
•Perform monitor self-test feature check to determine if
the scrambled screen appears in self-test mode.
•Check for bent or broken pins in the video cable
connector.
•Restart the computer in safe mode.
Safety Related
Issues
Visible signs of
smoke or sparks
•Do not perform any troubleshooting steps.
•Contact Dell immediately.
Intermittent
Problems
Monitor
malfunctions on
& off
•Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
•Resetthemonitortofactorysettings.
•Perform monitor self-test feature check to determine if
the intermittent problem occurs in self-test mode.
Missing Color Picture missing
color
•Perform monitor self-test.
•Ensure that the video cable connecting the monitor to
the computer is connected properly and is secure.
•Check for bent or broken pins in the video cable
connector.
Wrong Color Picture color not
good
•Change the settings of the Preset Modes in the Color
menu OSD depending on the application.
•Adjust R/G/B value under Custom. Color in Color menu
OSD.
•Change the Input Color Format to PC RGB or YPbPr in
the Color menu OSD.
•Run the built-in diagnostics.
Image retention
from a static
image left on the
monitor for a long
period of time
Faint shadow from
the static image
displayed appears
on the screen
•Use the Power Management feature to turn o
the monitor at all times when not in use (for more
information, see Power Management Modes).
•Alternatively, use a dynamically changing screensaver.
Содержание
- Dell e2016 monitor user s guide 1
- About your monitor 5 3
- Contents 3
- Contents 3 3
- Operating the monitor 21 3
- Setting up the monitor 15 3
- Appendix 40 4
- Contents 4
- Troubleshooting 35 4
- About your monitor 5
- About your monitor 5 5
- Package contents 5
- About your monitor 6
- Product features 6
- About your monitor 7 7
- Back view 7
- Front view 7
- Identifying parts and controls 7
- About your monitor 8
- Bottom view 8
- Flat panel specifications 8
- Monitor specifications 8
- About your monitor 9 9
- Backlight led 9
- Color depth 16 million colors 9
- Color gamut typical 72 cie1931 9
- Color gamut typical is based on cie1976 85 and cie1931 72 test standards 9
- Display mode horizontal frequency khz 9
- Faceplate coating ag type hard coating 3h 9
- Horizontal scan range 30 khz to 83 khz automatic 9
- Maximum preset resolution 1440 x 900 at 60 hz 9
- Pixel clock mhz 9
- Preset display modes 9
- Resolution specifications 9
- Response time 6ms typ g to g with od fast mode 9
- Sync polarity horizontal vertical 9
- Vertical frequency hz 9
- Vertical scan range 56 hz to 76 hz automatic 9
- Video display capabilities 480i 576i 480p 576p 720p 9
- About your monitor 10
- Electrical specifications 10
- Physical characteristics 10
- About your monitor 11 11
- Environmental characteristics 11
- Power management modes 11
- About your monitor 12
- About your monitor 13 13
- Pin assignments 13
- About your monitor 14
- Lcd monitor quality and pixel policy 14
- Operating the monitor 14
- Plug and play 14
- Attaching the stand 15
- Setting up the monitor 15
- Setting up the monitor 15 15
- Setting up the monitor 16
- Attaching the vesa cover 17
- Connecting your monitor 17
- Setting up the monitor 17 17
- Organizing your cables 18
- Removing the vesa cover 18
- Setting up the monitor 18
- Removing the monitor stand 19
- Setting up the monitor 19 19
- Setting up the monitor 20
- Wall mounting optional 20
- Operating the monitor 21
- Operating the monitor 21 21
- Turning on the monitor 21
- Using the front panel controls 21
- Front panel button 22
- Operating the monitor 22
- Accessing the menu system 23
- Operating the monitor 23 23
- Using the on screen display osd menu 23
- Operating the monitor 24
- Operating the monitor 25 25
- Operating the monitor 26
- Operating the monitor 27 27
- Operating the monitor 28
- Operating the monitor 29 29
- Operating the monitor 30
- Operating the monitor 31 31
- Operating the monitor 32
- Operating the monitor 33 33
- Osd warning messages 33
- Operating the monitor 34
- Using tilt 34
- Self test 35
- Troubleshooting 35
- Troubleshooting 35 35
- Built in diagnostics 36
- Troubleshooting 36
- Brightness problems 37
- Common problems 37
- Common symptoms 37
- Picture too dim or too bright 37
- Policy see dell support site at 37
- Possible solutions 37
- Reset the monitor to factory settings auto adjust via osd adjust brightness contrast controls via osd 37
- The following table contains general information about common monitor problems you might encounter and the possible solutions 37
- Troubleshooting 37 37
- What you experience 37
- Common symptoms 38
- Possible solutions 38
- Troubleshooting 38
- What you experience 38
- Possible solutions 39
- Product specific problems 39
- Specific symptoms 39
- Troubleshooting 39 39
- What you experience 39
- Appendix 40
- Contacting dell 40
- Fcc notices u s only and other regulatory information 40
- Safety instructions 40
- Appendix 41 41
- Dell computer 41
- Non dell computer 41
- Setting display resolution to 1440 x 900 maximum 41
- Setting up your monitor 41
- Appendix 42
- Cleaning your monitor 42
- Maintenance guidelines 42
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