![Aten CS1922 [47/51] Troubleshooting](/img/pdf.png)
Aten CS1922 [47/51] Troubleshooting
![Aten CS1922 [47/51] Troubleshooting](/views2/1211046/page47/bg2f.png)
Appendix
39
* Port switching only works with 3-key USB mouse wheel in emulation mode.
Troubleshooting
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
In addition, updating the product’s firmware may solve problems that have
been discovered and resolved since the prior version was released. If your
product is not running the latest firmware version, we strongly recommend that
you upgrade. See The Firmware Upgrade Utility, Chapter 6, for upgrade
details.
Physical
Properties
Housing Metal
Weight 0.73 kg 0.91 kg
Dimensions (L x W x H) 21.00 x 8.80 x 5.55 cm 27.00 x 8.80 x 5.55 cm
Symptom Possible Cause Action
Erratic behavior. Unit not receiving
enough power.
Use a DC 5V power adapter if you
are not already using one. If you are
already using a power adapter,
check that it matches the system
specifications, and that it is plugged
in and functioning properly.
Keyboard and/or
mouse need to be
reset.
Unplug the cable(s) from the console
port(s), then plug it/them back in.
No connection to the
computer.
Check the cable from the switch to
the computer to make sure it is
properly connected.
KVM switch needs to
be reset.
Power off all devices on the
installation; power off the KVM
switch; wait five seconds; then
power up.
Function CS1922 CS1924
Содержание
- Cs1922 cs1924 user manual p.1
- Cs1922 cs1924 p.1
- Emc information p.2
- User information p.3
- Online registration p.3
- Customer support p.3
- User notice p.3
- Package contents p.4
- Contents p.5
- Chapter 4 hotkey operation p.5
- Chapter 3 basic operation p.5
- Chapter 2 hardware setup p.5
- Chapter 1 introduction p.5
- Appendix p.6
- Chapter 6 the firmware upgrade utility p.6
- Chapter 5 keyboard emulation p.6
- About this manual p.7
- This manual uses the following conventions p.8
- Product information p.8
- For information about all aten products and how they can help you connect without limits visit aten on the web or contact an aten authorized reseller visit aten on the web for a list of locations and telephone numbers p.8
- Conventions p.8
- Chapter 1 p.9
- Overview p.9
- Introduction p.9
- Features p.10
- Requirements p.12
- Console p.12
- Computers p.12
- Cables p.12
- Operating systems p.13
- Cs1924 front view p.14
- Cs1922 front view p.14
- Components p.14
- Chapter 1 introduction p.15
- Cs1924 rear view p.16
- Cs1922 rear view p.16
- Cs1922 cs1924 user manual p.16
- Cable connections p.17
- Hardware setup p.17
- Chapter 2 p.17
- Installation diagram p.19
- This page intentionally left blank p.20
- Manual switching p.21
- Chapter 3 p.21
- Basic operation p.21
- Powering off and restarting p.22
- Port id numbering p.22
- Hot plugging p.22
- Alternative manual port selection settings p.23
- This page intentionally left blank p.24
- Port switching p.25
- Hotkey operation p.25
- Cycling through the ports p.25
- Chapter 4 p.25
- Note the n stands for the computer s port id number 1 2 3 or 4 see port id numbering page 14 replace the n with the appropriate port id when entering hotkey combinations p.26
- Going directly to a port p.26
- To exit auto scan mode press the esc key or the spacebar p.27
- The cs1922 cs1924 s auto scan feature automatically cycles the kvm focus through the computer ports at regular intervals this allows you to monitor the computer activity without having to take the trouble of switching from port to port manually see the table below for details p.27
- Note 1 while auto scan mode is in effect ordinary keyboard and mouse functions are suspended only auto scan mode compliant keystrokes and mouse clicks can be input you must exit auto scan mode in order to regain normal control of the console p.27
- Auto scanning p.27
- Although the video focus switches from port to port the keyboard mouse and usb focus do not switch they stay at the port they were on when auto scanning started p.27
- Invoking hsm p.28
- Hotkey setting mode p.28
- Alternate port switching keys p.29
- Alternate hsm invocation keys p.29
- Usb reset p.30
- List switch settings p.30
- Keyboard operating platform p.30
- Hotkey beeper p.31
- Firmware upgrade mode p.31
- Port switching keys p.31
- Keyboard language p.31
- Restore default settings p.32
- Mouse port switching p.32
- Mouse emulation p.32
- Alternative manual port selection p.32
- Power on detection p.33
- Keyboard emulation p.33
- Hsm summary table p.34
- After invoking hsm see page 20 key in one of the following keys to perform the corresponding function p.34
- Then press and release the activation key p.35
- Pc compatible 101 104 key keyboards can emulate the functions of a mac keyboard the emulation mappings are listed in the table below p.35
- Note when using key combinations press and release the first key ctrl p.35
- Mac keyboard p.35
- Keyboard emulation p.35
- Chapter 5 p.35
- This page intentionally left blank p.36
- The firmware upgrade utility p.37
- Chapter 6 p.37
- Before you begin p.37
- Starting the upgrade p.39
- Upgrade successful p.41
- Upgrade failed p.41
- This page intentionally left blank p.42
- Safety instructions p.43
- Appendix p.43
- Technical support p.45
- International p.45
- Specifications p.46
- Function cs1922 cs1924 p.46
- Cs1922 cs1924 user manual p.46
- In addition updating the product s firmware may solve problems that have been discovered and resolved since the prior version was released if your product is not running the latest firmware version we strongly recommend that you upgrade see the firmware upgrade utility chapter 6 for upgrade details p.47
- Troubleshooting p.47
- Port switching only works with 3 key usb mouse wheel in emulation mode p.47
- Operation problems can be due to a variety of causes the first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets p.47
- The hotkey factory default settings are as follows p.49
- Hotkey default settings p.49
- The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update for further inquiries please contact your direct vendor p.50
- Limited warranty p.50
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