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Aten SN0116A [5/165] Package contents

Serial Console Server User Manual

Package Contents

The Serial Console Server package consists of:

SN0108A / SN0116A

1 SN0108A / SN0116A Serial Console Server

1 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE)

1 SA0141 Serial Adapter (RJ45-F to DB9-F; DTE to DTE)

1 CD-ROM with management software and Real COM drivers

1 Laptop USB Console Cable

2 Power Cords (AC models)

1 Rack Mount Kit

2 Lok-U-Plugs

1 User Instructions*

SN0132 / SN0148

1 SN0132 / SN0148 Serial Console Server

1 SA0142 Serial Adapters (RJ45-F to DB9-M; DTE to DCE)

1 SA0141 Serial Adapter (RJ45-F to DB9-F; DTE to DTE)

1 SA0150 Serial Adapter (RJ45-F to DB9-M; PN0108 PON IN)

1 Laptop USB Console Cable

2 Power Cords (AC models)

1 Rack Mount Kit

1 Foot Pad Set (4 pcs.)

1 User Instructions*

Содержание

Sn0108a sn0116a sn0132 sn0148 sn9108 sn9116 user manual 1
Emc information 2
Batterie avis de sécurité 3
Battery safety notice 3
Sj t 11364 2006 3
Online registration 4
Telephone support 4
User information 4
User notice 4
Package contents 5
Sn0108a sn0116a 5
Sn0132 sn0148 5
Sn9108 sn9116 6
Chapter 1 introduction 7
Contents 7
Chapter 2 hardware setup 8
Chapter 3 super administrator setup 8
Chapter 4 the user interface 8
Chapter 5 port operating modes 8
Chapter 6 port access 9
Chapter 7 user management 9
Chapter 8 device management 9
Appendix 10
Chapter 10 maintenance 10
Chapter 9 log 10
Limited warranty 51 11
About this manual 12
Overview 12
Conventions 13
This manual uses the following conventions 13
Product information 14
Terminology 14
Chapter 1 15
Introduction 15
Overview 15
The serial console server series of advanced console servers integrates cutting edge technologies with secure enterprise communications models offer it professionals and network operations center noc personnel the ability to perform secure remote data management and out of band management of it assets from anywhere in the world available in 8 16 32 and 48 port models the console servers fit in 1u of rack space with dual ac and dc sn0132d sn0148d power options with their comprehensive serial management features the console servers help maximize it asset productivity provide scalability and reduce operational costs 15
The sn0108a sn0116a sn0132 sn0148 sn9108 sn9116 also offer software features to meet the most demanding data center management applications features include multilingual web user interface ui versatile operation modes serial viewer with a comprehensive set of functions and 15
The sn0108a sn0116a sn0132 sn0148 sn9108 sn9116 are console servers that provide remote serial access to up to 8 sn0108a sn9108 16 sn0116a sn9116 32 sn0132 or 48 sn0148 servers or other serial it devices hubs routers power management devices etc via a telnet or ssh tcp ip connection serial console server devices can work in tandem with other remote management products such as altusen pn5 pn7 and pn0108 power over the net devices to provide convenient reliable and effective remote data center device management 15
Features 17
Serial console management 17
System accessibility and availability 17
Security 18
System management 18
Language 19
Serial device management 19
Requirements 20
Cat 5e or higher cable is required to connect the serial console server to the rj 45 serial adapters see page 25 21
For serial devices with db9 or db25 connectors use standard straight through cables 21
For serial devices with rj 45 connectors use rollover cable or specialized pinout cable 21
Rj 45 to rj 45 cat 5e cables 21
Rj 45 to serial adapters 21
The various rj 45 to serial adapters offered by altusen are shown in the table below 21
Browser version 22
Browsers 22
Serial console server user manual 22
Supported browsers for logging into the device include the following 22
Components 23
Sn0108a front view 23
Sn0116a front view 23
Sn0132 front view 25
Sn0148 front view 25
Sn9108 front view 27
Sn9116 front view 27
Sn0108a rear view 29
Sn0116a rear view 29
Sn0132 rear view ac power 30
Sn0148 rear view ac power 30
Sn0132 rear view dc power 31
Sn0148 rear view dc power 31
Sn9108 rear view 32
Sn9116 rear view 32
Before you begin 33
Chapter 2 33
Hardware setup 33
Stacking 33
Stacking and rack mounting 33
Rack mounting 35
Serial console server installation 39
Sn0108a sn0116a sn0132 sn0148 installation 39
Chapter 2 hardware setup 41
Note the example above shows a sn0148 serial console server the sn0108a sn0116a sn0132 units have the same ports and switches but with slightly different layouts see components page 9 for details 41
Sn0108a sn0116a sn0132 sn0148 installation diagram 41
Sn9108 sn9116 installation 42
Chapter 2 hardware setup 43
If you wish to use a console terminal connection use cat 5e cable to connect any available port on the sn9108 sn9116 to the dte to dte serial adapter sa0141 or sa0143 connect the adapter s serial connector to the console terminal or the com port of the computer you will use for the console terminal then use oob to specify the console port in the console settings see oobc page 106 43
Optional 43
Plug the adapter into the modem s serial port then use oob to specify the modem port in the modem settings see oobc page 106 43
Sn9108 sn9116 installation diagram 43
Use the ac power cord provided with this package to connect the sn9108 sn9116 s power socket to an ac power source 43
This page intentionally left blank 44
Chapter 3 45
First time setup 45
Local login 45
Overview 45
Super administrator setup 45
Remote login 48
Network setup 50
Changing the super administrator login 51
This page intentionally left blank 52
Access 53
Chapter 4 53
Overview 53
The user interface 53
Local console operation 54
Remote operation 55
Web browser login 55
Note the screen depicts a super administrator s page depending on a user s 56
Page components 56
The web browser main page 56
The web page screen components are described in the table below 56
To ensure multi platform operability access to the serial console server can be accomplished with most standard web browsers the chapters following this one give detailed information about each section of the web browser once users log in and are authenticated see page 41 the web browser main page comes up with the port access page displayed 56
Type and permissions not all of these elements appear 56
The number and type of icons that appear on the tab bar at the top of the page are determined by the user s type super administrator administrator user and the permissions assigned when the user s account was created the chapters following this one give detailed information about each section of the web browser the functions associated with each of the icons are explained in the table below 58
The tab bar 58
There are two small icons at the extreme right of the page their functions are described in the table below 58
Snviewer 59
Control panel functions 60
The control panel functions are described below and in the following sections 60
Data import 61
The data import page opens a standard browse menu to import data files as shown below 61
Encode 62
The message board 62
Macros 63
Terminal settings 64
The terminal settings page allows you make changes to the appearance of the terminal window as described below 64
Terminal application 66
Chapter 5 67
Overview 67
Port operating modes 67
Console management 68
Real com port 68
Virtual modem 68
Work mode 68
Tcp server tcp client 69
Serial tunnel 70
Udp mode 70
Chapter 6 71
Overview 71
Port access 71
The sidebar 72
The sidebar tree structure 72
Filter 73
The filter allows you to control the number and type of ports that display in the sidebar when you click filter the bottom of the panel changes to look similar to the image below 73
The meanings of the choices are explained in the following table 73
Connections 74
The main panel on the connections page displays the port list from here you can select and connect to the serial devices via the port they are connected to 74
From the snviewer can you login and perform management activities on the serial device for more information on using the snviewer see snviewer page 45 for details 75
Telnet ssh 75
The serial console server opens snviewer to start your session with the serial device and a screen similar to the one below appears 75
To access a serial device connected to the serial console server click the port s telnet or ssh button from the port access connections page 75
Port attributes 76
Favorites 77
History 77
Preferences 78
The page settings are explained in the following table 78
The preferences page allows users to set up their own individual working environments the serial console server stores a separate configuration record for each user profile and sets up the working configuration according to the username that was keyed into the login dialog box 78
Sessions 80
Access 81
Properties 83
Save copy at the bottom right side of each properties page you can click save to save the settings for the selected port or save copy which allows you to copy and save the current port settings for any all other ports as shown here 84
Simply select the ports you want to save the current setting to and click ok 84
Port buffering 85
Operating mode 86
Alert stings 87
The port alert strings dialog box provides a way for you to be informed about problems that occur on the devices connected to the serial console server s ports 87
When a device has a problem such as a critical error that requires a reboot or an snmp trap event has been triggered debug messages can be sent through its serial port to the serial console server s com port 87
When the serial console server receives such a message it can send an snmp trap alert and or an email to inform the user specified here of the problem you can specify up to 10 types of alerts 87
Chapter 7 89
Overview 89
User management 89
Adding users 90
Click add at the bottom of the main panel the user notebook opens with the user tab selected 90
Select users in the sidebar 90
The serial console server supports three user types as shown in the table bellow 90
To add a user and assign user permissions do the following 90
Enter the required information in the appropriate fields a description of each of the fields is given in the table below 91
At this point you can assign the new user to a group by selecting the groups tab the groups page is discussed on page 83 you can also assign the user s port access rights by selecting the devices tab the devices page is discussed on page 87 92
Groups and come back to it later 92
Note optionally you can skip this step now to add more users and create 92
When the operation succeeded message appears click ok 92
When your selections have been made click save 92
Deleting user accounts 93
Modifying user accounts 93
Creating groups 94
Groups 94
Deleting groups 96
Modifying groups 96
Assigning users to a group from the user s notebook 97
Users and groups 97
Removing users from a group from the user s notebook 98
Assigning users to a group from the group s notebook 99
Removing users from a group from the group s notebook 100
Assigning device permissions from the user s notebook 101
Device assignment 101
In the confirmation popup that appears click ok 102
Make your permission settings for each port according to the information provided below 102
Note in any of the columns you can use shift click or ctrl click to select a group of ports to configure clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison 102
When you have finished making your choices click save 102
Assigning device permissions from the groups notebook 103
This page intentionally left blank 104
Chapter 8 105
Device management 105
Devices 105
Network 107
In each case the user s access rights are the ones assigned that were assigned when the user of group was created on the serial console server see adding users page 76 117
Ldap ldaps authentication and authorization settings 117
To allow authentication and authorization for the serial console server via ldap ldaps refer to the information in the table below 117
Use the same group name on both the radius server and the serial console server 117
Use the same username group name on both the radius server and the serial console server 117
Enable dial back when you enable out of band access the enable dial back and enable dial out functions become available as described in the sections that follow as an added security feature if this function is enabled the serial console server disconnects the calls that dial in to it and dials back to one of the entries specified in the table below 121
Enable dial out for the dial out function you must establish an account with an internet service provider and use a modem to dial up to your isp account an explanation of the enable dial out items is given in the table below 121
When you have finished making your settings on this page click save 122
Login failures for increased security the login failures section allows administrators to set policies governing what happens when a user fails to log in successfully 123
Note if a login fail policy is not enabled users can attempt to log in an unlimited number of times with no restrictions for security purposes we recommend that you enable this function and enable the lockout policies 123
Security 123
The security page is divided into 4 main panels as described in the sections that follow 123
To set login failures check one of the login fail policy checkboxes the meanings of the entries are explained in the table below 123
Account policy in the account policy section system administrators can set policies governing usernames and passwords 126
The meanings of the account policy entries are explained in the table below 126
Association 127
Power management the power management page is used to associate a pon outlet with a serial device s port on the serial console server once an association has been made the power status of the device attached to the port can be controlled from the port access page rather than having to control the power status by opening a separate web session to the pon device 127
The association tab lets you make your power management settings such as synchronizing on off reboot with associated pon power over the net devices 127
The page is organized into three main sections as described in the table below 127
Date time 130
This page intentionally left blank 132
Chapter 9 133
Overview 133
System log 133
The log file tracks a maximum of 512 events when the limit is reached the oldest events get discarded as new events come in the purpose of the buttons at the bottom of the page are described in the table 133
The serial console server logs all the events that take place on it to view the contents of the log click the log tab the device s system log page appears 133
The system log page displays events that take place on the serial console server and provides a breakdown of the time the severity the user and a description of each one you can change the sort order of the display by clicking on the column headings 133
A description of the filter items is given in the table below 134
Filter 134
Filter lets you narrow the log event display to ones that occurred at specific times ones containing specific words or strings or ones involving specific users when you access this function the log filter dialog box appears at the bottom of the page 134
Log notification settings 136
Backup restore 137
Chapter 10 137
Maintenance 137
Overview 137
Backup 138
Restore 138
Firmware upgrade 139
Certificates 140
A self signed certificate based on the information you just provided is now stored on the ccvsr 142
After filling in the form all fields are required click create 142
Certificate signing request the certificate signing request csr section provides an automated way of obtaining and installing a ca signed ssl server certificate 142
Click new the following dialog box appears 142
Fill in the form with entries that are valid for your site according to the example information in the following table 142
To perform this operation do the following 142
This page intentionally left blank 144
Appendix 145
General 145
Safety instructions 145
Rack mounting 147
International 148
North america 148
Technical support 148
Appendix 149
Function sn0108a sn0116a 149
Sn0108a sn0116a 149
Specifications 149
Function sn0132 sn0148 150
Serial console server user manual 150
Sn0132 sn0148 150
Appendix 151
Function sn0132d sn0148d 151
Sn0132d sn0148d 151
Function sn9108 sn9116 152
Serial console server user manual 152
Sn9108 sn9116 152
Ip address determination 153
Ip installer 153
The local console 153
Browser 154
Link local ipv6 address 155
Ipv6 stateless autoconfiguration 156
Appendix 157
At command set support 157
Command operation response 157
The serial console server s virtual modem function emulates a hardware modem to provide high speed serial modem functionality over an ethernet lan or wan using tcp ip rather than over slower less reliable telephone lines 157
The serial console server supports a subset of the standard hayes command set as well as some extended commands as shown in the following table 157
Virtual modem details 157
Command operation response 158
Continued from previous page 158
Serial console server user manual 158
Port forwarding 159
Clear login information 160
Rj 45 to serial adapters 161
Rj 45 to serial adapters are not included with the serial console server package to purchase these adapters contact your dealer the tables on the following pages describe the available adapter configurations 161
Sa0141 rj45 f to db9 f black connector dte to dte 161
Sa0142 rj45 f to db9 m black connector dte to dce 161
Sa0143 rj45 f to db25 f black connector dte to dte 162
Sa0144 rj45 f to db25 m black connector dte to dce 162
Sa0145 rj45 f to db9 m blue connector dte to dte 163
Sa0146 rj45 f to db9 f blue connector dte to dce 163
Sa0147 rj45 f to db25 m blue connector dte to dte 164
Sa0148 rj45 f to db25 f blue connector dte to dce 164
Limited warranty 165

Aten SN0116A [5/165] Package contents

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