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Serial Console Server User Manual
vi
SN9108 / SN9116
1 SN9108 / SN9116 Serial Console Server
1 CD-ROM with management software and Real COM drivers
1 Power Cords (AC models)
1 Rack Mount Kit
1 Lok-U-Plugs
1 User Instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the Serial Console Server or to
any other devices on the installation.
* Features may have been added since this manual was published. Please visit
our website to download the most up-to-date version of the manual.
Copyright © 2015 ATEN® International Co., Ltd.
Manual Date: 2015-09-23
Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved.
All other brand names and trademarks are the registered property of their respective owners.
Содержание
- Sn0108a sn0116a sn0132 sn0148 sn9108 sn9116 user manual 1
- Emc information 2
- Batterie avis de sécurité 3
- Battery safety notice 3
- Sj t 11364 2006 3
- Online registration 4
- Telephone support 4
- User information 4
- User notice 4
- Package contents 5
- Sn0108a sn0116a 5
- Sn0132 sn0148 5
- Sn9108 sn9116 6
- Chapter 1 introduction 7
- Contents 7
- Chapter 2 hardware setup 8
- Chapter 3 super administrator setup 8
- Chapter 4 the user interface 8
- Chapter 5 port operating modes 8
- Chapter 6 port access 9
- Chapter 7 user management 9
- Chapter 8 device management 9
- Appendix 10
- Chapter 10 maintenance 10
- Chapter 9 log 10
- Limited warranty 51 11
- About this manual 12
- Overview 12
- Conventions 13
- This manual uses the following conventions 13
- Product information 14
- Terminology 14
- Chapter 1 15
- Introduction 15
- Overview 15
- The serial console server series of advanced console servers integrates cutting edge technologies with secure enterprise communications models offer it professionals and network operations center noc personnel the ability to perform secure remote data management and out of band management of it assets from anywhere in the world available in 8 16 32 and 48 port models the console servers fit in 1u of rack space with dual ac and dc sn0132d sn0148d power options with their comprehensive serial management features the console servers help maximize it asset productivity provide scalability and reduce operational costs 15
- The sn0108a sn0116a sn0132 sn0148 sn9108 sn9116 also offer software features to meet the most demanding data center management applications features include multilingual web user interface ui versatile operation modes serial viewer with a comprehensive set of functions and 15
- The sn0108a sn0116a sn0132 sn0148 sn9108 sn9116 are console servers that provide remote serial access to up to 8 sn0108a sn9108 16 sn0116a sn9116 32 sn0132 or 48 sn0148 servers or other serial it devices hubs routers power management devices etc via a telnet or ssh tcp ip connection serial console server devices can work in tandem with other remote management products such as altusen pn5 pn7 and pn0108 power over the net devices to provide convenient reliable and effective remote data center device management 15
- Features 17
- Serial console management 17
- System accessibility and availability 17
- Security 18
- System management 18
- Language 19
- Serial device management 19
- Requirements 20
- Cat 5e or higher cable is required to connect the serial console server to the rj 45 serial adapters see page 25 21
- For serial devices with db9 or db25 connectors use standard straight through cables 21
- For serial devices with rj 45 connectors use rollover cable or specialized pinout cable 21
- Rj 45 to rj 45 cat 5e cables 21
- Rj 45 to serial adapters 21
- The various rj 45 to serial adapters offered by altusen are shown in the table below 21
- Browser version 22
- Browsers 22
- Serial console server user manual 22
- Supported browsers for logging into the device include the following 22
- Components 23
- Sn0108a front view 23
- Sn0116a front view 23
- Sn0132 front view 25
- Sn0148 front view 25
- Sn9108 front view 27
- Sn9116 front view 27
- Sn0108a rear view 29
- Sn0116a rear view 29
- Sn0132 rear view ac power 30
- Sn0148 rear view ac power 30
- Sn0132 rear view dc power 31
- Sn0148 rear view dc power 31
- Sn9108 rear view 32
- Sn9116 rear view 32
- Before you begin 33
- Chapter 2 33
- Hardware setup 33
- Stacking 33
- Stacking and rack mounting 33
- Rack mounting 35
- Serial console server installation 39
- Sn0108a sn0116a sn0132 sn0148 installation 39
- Chapter 2 hardware setup 41
- Note the example above shows a sn0148 serial console server the sn0108a sn0116a sn0132 units have the same ports and switches but with slightly different layouts see components page 9 for details 41
- Sn0108a sn0116a sn0132 sn0148 installation diagram 41
- Sn9108 sn9116 installation 42
- Chapter 2 hardware setup 43
- If you wish to use a console terminal connection use cat 5e cable to connect any available port on the sn9108 sn9116 to the dte to dte serial adapter sa0141 or sa0143 connect the adapter s serial connector to the console terminal or the com port of the computer you will use for the console terminal then use oob to specify the console port in the console settings see oobc page 106 43
- Optional 43
- Plug the adapter into the modem s serial port then use oob to specify the modem port in the modem settings see oobc page 106 43
- Sn9108 sn9116 installation diagram 43
- Use the ac power cord provided with this package to connect the sn9108 sn9116 s power socket to an ac power source 43
- This page intentionally left blank 44
- Chapter 3 45
- First time setup 45
- Local login 45
- Overview 45
- Super administrator setup 45
- Remote login 48
- Network setup 50
- Changing the super administrator login 51
- This page intentionally left blank 52
- Access 53
- Chapter 4 53
- Overview 53
- The user interface 53
- Local console operation 54
- Remote operation 55
- Web browser login 55
- Note the screen depicts a super administrator s page depending on a user s 56
- Page components 56
- The web browser main page 56
- The web page screen components are described in the table below 56
- To ensure multi platform operability access to the serial console server can be accomplished with most standard web browsers the chapters following this one give detailed information about each section of the web browser once users log in and are authenticated see page 41 the web browser main page comes up with the port access page displayed 56
- Type and permissions not all of these elements appear 56
- The number and type of icons that appear on the tab bar at the top of the page are determined by the user s type super administrator administrator user and the permissions assigned when the user s account was created the chapters following this one give detailed information about each section of the web browser the functions associated with each of the icons are explained in the table below 58
- The tab bar 58
- There are two small icons at the extreme right of the page their functions are described in the table below 58
- Snviewer 59
- Control panel functions 60
- The control panel functions are described below and in the following sections 60
- Data import 61
- The data import page opens a standard browse menu to import data files as shown below 61
- Encode 62
- The message board 62
- Macros 63
- Terminal settings 64
- The terminal settings page allows you make changes to the appearance of the terminal window as described below 64
- Terminal application 66
- Chapter 5 67
- Overview 67
- Port operating modes 67
- Console management 68
- Real com port 68
- Virtual modem 68
- Work mode 68
- Tcp server tcp client 69
- Serial tunnel 70
- Udp mode 70
- Chapter 6 71
- Overview 71
- Port access 71
- The sidebar 72
- The sidebar tree structure 72
- Filter 73
- The filter allows you to control the number and type of ports that display in the sidebar when you click filter the bottom of the panel changes to look similar to the image below 73
- The meanings of the choices are explained in the following table 73
- Connections 74
- The main panel on the connections page displays the port list from here you can select and connect to the serial devices via the port they are connected to 74
- From the snviewer can you login and perform management activities on the serial device for more information on using the snviewer see snviewer page 45 for details 75
- Telnet ssh 75
- The serial console server opens snviewer to start your session with the serial device and a screen similar to the one below appears 75
- To access a serial device connected to the serial console server click the port s telnet or ssh button from the port access connections page 75
- Port attributes 76
- Favorites 77
- History 77
- Preferences 78
- The page settings are explained in the following table 78
- The preferences page allows users to set up their own individual working environments the serial console server stores a separate configuration record for each user profile and sets up the working configuration according to the username that was keyed into the login dialog box 78
- Sessions 80
- Access 81
- Properties 83
- Save copy at the bottom right side of each properties page you can click save to save the settings for the selected port or save copy which allows you to copy and save the current port settings for any all other ports as shown here 84
- Simply select the ports you want to save the current setting to and click ok 84
- Port buffering 85
- Operating mode 86
- Alert stings 87
- The port alert strings dialog box provides a way for you to be informed about problems that occur on the devices connected to the serial console server s ports 87
- When a device has a problem such as a critical error that requires a reboot or an snmp trap event has been triggered debug messages can be sent through its serial port to the serial console server s com port 87
- When the serial console server receives such a message it can send an snmp trap alert and or an email to inform the user specified here of the problem you can specify up to 10 types of alerts 87
- Chapter 7 89
- Overview 89
- User management 89
- Adding users 90
- Click add at the bottom of the main panel the user notebook opens with the user tab selected 90
- Select users in the sidebar 90
- The serial console server supports three user types as shown in the table bellow 90
- To add a user and assign user permissions do the following 90
- Enter the required information in the appropriate fields a description of each of the fields is given in the table below 91
- At this point you can assign the new user to a group by selecting the groups tab the groups page is discussed on page 83 you can also assign the user s port access rights by selecting the devices tab the devices page is discussed on page 87 92
- Groups and come back to it later 92
- Note optionally you can skip this step now to add more users and create 92
- When the operation succeeded message appears click ok 92
- When your selections have been made click save 92
- Deleting user accounts 93
- Modifying user accounts 93
- Creating groups 94
- Groups 94
- Deleting groups 96
- Modifying groups 96
- Assigning users to a group from the user s notebook 97
- Users and groups 97
- Removing users from a group from the user s notebook 98
- Assigning users to a group from the group s notebook 99
- Removing users from a group from the group s notebook 100
- Assigning device permissions from the user s notebook 101
- Device assignment 101
- In the confirmation popup that appears click ok 102
- Make your permission settings for each port according to the information provided below 102
- Note in any of the columns you can use shift click or ctrl click to select a group of ports to configure clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison 102
- When you have finished making your choices click save 102
- Assigning device permissions from the groups notebook 103
- This page intentionally left blank 104
- Chapter 8 105
- Device management 105
- Devices 105
- Network 107
- In each case the user s access rights are the ones assigned that were assigned when the user of group was created on the serial console server see adding users page 76 117
- Ldap ldaps authentication and authorization settings 117
- To allow authentication and authorization for the serial console server via ldap ldaps refer to the information in the table below 117
- Use the same group name on both the radius server and the serial console server 117
- Use the same username group name on both the radius server and the serial console server 117
- Enable dial back when you enable out of band access the enable dial back and enable dial out functions become available as described in the sections that follow as an added security feature if this function is enabled the serial console server disconnects the calls that dial in to it and dials back to one of the entries specified in the table below 121
- Enable dial out for the dial out function you must establish an account with an internet service provider and use a modem to dial up to your isp account an explanation of the enable dial out items is given in the table below 121
- When you have finished making your settings on this page click save 122
- Login failures for increased security the login failures section allows administrators to set policies governing what happens when a user fails to log in successfully 123
- Note if a login fail policy is not enabled users can attempt to log in an unlimited number of times with no restrictions for security purposes we recommend that you enable this function and enable the lockout policies 123
- Security 123
- The security page is divided into 4 main panels as described in the sections that follow 123
- To set login failures check one of the login fail policy checkboxes the meanings of the entries are explained in the table below 123
- Account policy in the account policy section system administrators can set policies governing usernames and passwords 126
- The meanings of the account policy entries are explained in the table below 126
- Association 127
- Power management the power management page is used to associate a pon outlet with a serial device s port on the serial console server once an association has been made the power status of the device attached to the port can be controlled from the port access page rather than having to control the power status by opening a separate web session to the pon device 127
- The association tab lets you make your power management settings such as synchronizing on off reboot with associated pon power over the net devices 127
- The page is organized into three main sections as described in the table below 127
- Date time 130
- This page intentionally left blank 132
- Chapter 9 133
- Overview 133
- System log 133
- The log file tracks a maximum of 512 events when the limit is reached the oldest events get discarded as new events come in the purpose of the buttons at the bottom of the page are described in the table 133
- The serial console server logs all the events that take place on it to view the contents of the log click the log tab the device s system log page appears 133
- The system log page displays events that take place on the serial console server and provides a breakdown of the time the severity the user and a description of each one you can change the sort order of the display by clicking on the column headings 133
- A description of the filter items is given in the table below 134
- Filter 134
- Filter lets you narrow the log event display to ones that occurred at specific times ones containing specific words or strings or ones involving specific users when you access this function the log filter dialog box appears at the bottom of the page 134
- Log notification settings 136
- Backup restore 137
- Chapter 10 137
- Maintenance 137
- Overview 137
- Backup 138
- Restore 138
- Firmware upgrade 139
- Certificates 140
- A self signed certificate based on the information you just provided is now stored on the ccvsr 142
- After filling in the form all fields are required click create 142
- Certificate signing request the certificate signing request csr section provides an automated way of obtaining and installing a ca signed ssl server certificate 142
- Click new the following dialog box appears 142
- Fill in the form with entries that are valid for your site according to the example information in the following table 142
- To perform this operation do the following 142
- This page intentionally left blank 144
- Appendix 145
- General 145
- Safety instructions 145
- Rack mounting 147
- International 148
- North america 148
- Technical support 148
- Appendix 149
- Function sn0108a sn0116a 149
- Sn0108a sn0116a 149
- Specifications 149
- Function sn0132 sn0148 150
- Serial console server user manual 150
- Sn0132 sn0148 150
- Appendix 151
- Function sn0132d sn0148d 151
- Sn0132d sn0148d 151
- Function sn9108 sn9116 152
- Serial console server user manual 152
- Sn9108 sn9116 152
- Ip address determination 153
- Ip installer 153
- The local console 153
- Browser 154
- Link local ipv6 address 155
- Ipv6 stateless autoconfiguration 156
- Appendix 157
- At command set support 157
- Command operation response 157
- The serial console server s virtual modem function emulates a hardware modem to provide high speed serial modem functionality over an ethernet lan or wan using tcp ip rather than over slower less reliable telephone lines 157
- The serial console server supports a subset of the standard hayes command set as well as some extended commands as shown in the following table 157
- Virtual modem details 157
- Command operation response 158
- Continued from previous page 158
- Serial console server user manual 158
- Port forwarding 159
- Clear login information 160
- Rj 45 to serial adapters 161
- Rj 45 to serial adapters are not included with the serial console server package to purchase these adapters contact your dealer the tables on the following pages describe the available adapter configurations 161
- Sa0141 rj45 f to db9 f black connector dte to dte 161
- Sa0142 rj45 f to db9 m black connector dte to dce 161
- Sa0143 rj45 f to db25 f black connector dte to dte 162
- Sa0144 rj45 f to db25 m black connector dte to dce 162
- Sa0145 rj45 f to db9 m blue connector dte to dte 163
- Sa0146 rj45 f to db9 f blue connector dte to dce 163
- Sa0147 rj45 f to db25 m blue connector dte to dte 164
- Sa0148 rj45 f to db25 f blue connector dte to dce 164
- Limited warranty 165
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