Bertos E7TPB [129/458] Series 700 induction cookers

Bertos E7TPB [129/458] Series 700 induction cookers
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129
EN
Error No. Fault Cause Solution
E1 10 Communication error Failure on LIN or CAN-Bus. No connection
between keyboard and generator
Disconnect from mains and check
connection
E1 11 Initialization error Failure while initializing the hardware Just wait. The device will be reset approx.
every 30s
E1 12 Failure in mains current Failure while measuring the mains current Check mains connection
E1 13 Mains connection error Mains voltage is too high or too low Check mains connection
E1 14 Mains adaptor error Mains voltage is too high or too low Check mains connection
E1 15 Protective electrical circuits Empty pan, defective sensor Remove the pan, switch off and wait until
the cooking plate has cooled down. Maybe
the temperature sensor has to be replaced.
Disconnect the generator and reconnect it
again after a couple of minutes
Fault messages from digital controls
Error No. Name Cause Solution
E2 01 Key pad permanently on Water or cookware on the display or
defective key button
Clean the display surface or replace the
digital control unit
E2 10 Wiring interruption Faulty connection between the key pad and
the generator
Replace the connecting cable
E2 11 Self diagnosis error Self-diagnosis software is broken Switch the unit off and on; if the problem
continues, call Customer Care Service
E2 13 Invalid configuration data The device can’t find valid configuration
data
Contact Customer Care Service
E2 14 Supply voltage Problem with the supply voltage of the
key pad
Automatic reset
TROUBLESHOOTING
SERIES 700 INDUCTION COOKERS
Fault Cause Operations to be performed by trained and
authorized personnel
No heating (operating light off) No power Check the connection of the unit to the mains (insert the plug
into the outlet) and make sure the main switch is on.
Check the operation of the fuses (some stand alone units fit
fuses)
Potentiometer is in the OFF position Turn the potentiometer to the ON position
The main switch is off or has not been
pressed
Press or turn the main switch to the ON position
The cooking vessel has a diameter smaller
than 12 cm.
Use a suitable cooking vessel
The cooking vessel is not positioned in the
center of the cooking area
Place the cooking vessel in the center of the cooking area
Unsuitable cooking vessel (see item 1) Use a suitable cooking vessel
The unit is faulty Disconnect the unit and call for your retailer

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