Zkteco TS2200 [8/11] Troubleshooting

Содержание

• Ts2200 series tripod turnstile user manual 1
• Arm installation and equipment testing 2
• Arm installation method 2
• Technical specifications 2
• Equipment installation 3
• Installation conditions 3
• Power on test before the installation of device 3
• Cabling 4
• Installation 4
• Cable diagram 5
• Connection diagram of the standalone access control device 5
• Function description of the turnstile control board 5
• 3 4 5 6 7 8 6
• Dip ki switch configuration 6
• Equipment precautions and maintenance 7
• Maintenance 7
• Precaution 7
• Troubleshooting 8
• Attachment 1 default factory settings 9
• Attachment 3 connection diagram of mainboard and secondary board 11
• J4 left direction indicator 11
• Mainboard 11
• Secondary board 11
• The connection of mainboard and secondary board 11
• This is a class a product in a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 11

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Figure 5 2 Figure 5 3 6 Troubleshooting Troubleshooting Symptom The indicator is not lighted when the equipment is powered on The arms of the tripod turnstile cannot be lifted manually after the equipment is powered on The tripod turnstile does not open after authentication It may be caused by the power supply or circuit Check whether the connection cable and power cable between are damaged or the wiring is loose It may be caused by the problem of relative components or drop arm electromagnet 1 Check whether the stop base and turn plate withstands each other as shown in figure 6 1 2 Check whether the drop arm electromagnet is operating Remove the upper cover of the framework use a hex key to remove the cover of the control module as shown in figure 6 2 and check the work status of the electromagnet as shown in figure 6 3 It may be caused by lack of permission or a circuit problem 1 Check whether the user has the permission to open the turnstile 2 Use a multimeter to check whether the NO and COM ports of the access control system has a relay signal output 3 Short circuit the ports K1 GND and K2 GND if the turnstile is successfully opened it would be the problem of controller In this case please refer to Attachment 2 Connection Diagram of Mainboard and Access Control Panel to check the cable connection of the controller The passing is not smooth after the turnstile is opened it encounters resistance when pushing the arms and the arms cannot return to the home position after they rotate It is caused by the Adjustable Tension Spring Adjust the Adjustable Tension Spring as shown in figure 5 2 The arms drop during the use It may be caused by the problem of relative components or drop arm electromagnet 1 Check whether there is any gap at the position shown in figure 6 1 2 Check whether the drop arm electromagnet is totally closed If not power off the equipment and power on it again 2 minutes later The turnstile allows people continue passing one way side during the use 1 Check the Turnstile opening Electromagnet 2 Check whether the Turnstile opening electromagnet is operating Remove the upper cover of the framework use a hex key to remove the cover of the control module as shown in figure 6 2 and check whether the Turnstile opening electromagnet is stuck or the Metal Shrapnel is broken as shown in figure 6 3 7