Avaya 4622SW [11/88] Introduction

Issue 4 November 2006 11

Chapter 1: Introducing Your 4622SW IP Telephone

Introduction

This chapter introduces you to the layout of the 4622SW IP Telephone. It provides a description

for each functional button and other phone characteristics, briefly describes each 4622SW

application, and provides basic instructions for navigating display screens.

The 4622SW IP Telephone

The 4622SW IP Telephone is an innovative telephone specialized for Call Centers. The

4622SW gives you access to the World Wide Web while offering the latest features and

applications. The large display area allows up to 12 application-specific buttons to be presented

and labeled at one time. Additionally, 12 Line/Feature buttons, 4 softkeys, and other fixed

buttons provide access to powerful capabilities such as:

● call server-based features,

● speed dialing,

● a Call Log, and

● a WML (Wireless Markup Language, a Web development protocol) browser.

This last feature is covered in detail in Chapter 5: Using the Web Access Application

. The WML

browser provides access to Web sites tailored specifically for devices with smaller display

screens like cell phones and Personal Data Assistants.

In addition to these features and applications, the 4622SW provides a robust menu of options to

customize your phone preferences.

Your telephone’s display area coincides with how your System Administrator sets up the Line/

Feature buttons. The 4 softkeys assist you in using 4622SW applications and features. The 14

standard (labeled) buttons assist in telephone operation and call handling. A built-in, one-way

Speaker provides ease of use and flexibility. The telephone has an adjustable stand that moves

to optimize your viewing position via the button on the back.

Figure 1

shows the face of the 4622SW IP Telephone. This diagram contains numbered

“callouts” identifying the phone’s primary features and buttons. If you are viewing this guide

online, you can click the callout to jump to the corresponding feature or button description.

Otherwise, each callout is described in detail in Table 1

following the diagram.