Philips HR1851 [11/106] English

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This chapter summarises the most common problems you could encounter with the appliance. If

you are unable to solve the problem with the information below, contact the Consumer Care

Centre in your country.

Problem Solution

The appliance does not work. The appliance is equipped with a safety system. It does not work

if the parts have not been assembled correctly. Check whether

the parts have been assembled correctly, but switch off the

appliance before you do so.

The motor unit gives off an

unpleasant smell the rst few

times the appliance is used.

This is not unusual. If the appliance continues to give off this

smell after a few times, check the quantities you are processing

and the processing time.

The appliance makes a lot of

noise, gives off an unpleasant

smell, is too hot to touch, gives

off smoke etc.

Switch off the appliance and unplug it. Go to the nearest Philips

service centre or your dealer for assistance.

The lter is blocked. Switch off the appliance, clean the feeding tube and the lter

and process a smaller quantity.

The lter touches the feeding

tube or vibrates strongly

during processing.

Switch off the appliance and unplug it. Check if the lter is

placed properly in the juice collector. The ribs in the bottom of

the lter should t properly onto the driving shaft. Check if the

lter is damaged. Cracks, crazes, a loose grating disc or any other

irregularity may cause malfunction.

If you detect cracks in the lter or if the lter is damaged in any

way, do not use the appliance anymore and contact the nearest

Philips service centre.

The juice does not ow into

the jug, but splashes onto the

surface on which the appliance

stands.

Make sure that the detachable spout is properly attached to the

juice collector.

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