APC Back-UPS BE550G-FR [4/6] Status indicators
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APC Back-UPS BE550G-FR [4/6] Status indicators

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APC Back-UPS BE550G-FR [4/6] Status indicators
Back-UPS ES 550 & 7004
Status Indicators
Troubleshooting
Status LED Indicator Audible Indicator On
Audible Indicator
Terminates
Power On
The Back-UPS is supplying AC power to connected
equipment.
The Power LED illuminates
green.
None N/A
On Battery
The Back-UPS is supplying battery power to battery
backup outlets.
The Power LED illuminates
green.
The LED is not illuminated
during the beeps.
Back-UPS beeps 4 times
every 30 seconds.
The beeping stops when
AC power is restored or the
Back-UPS is turned off.
Low Battery warning
The Back-UPS is supplying battery power to the battery
backup outlets and the battery is near a total discharge
state.
The Power LED flashes green. The Back-UPS emits rapid
beeping. (once every
second)
The beeping stops when
AC power is restored or the
Back-UPS is turned off.
Replace Battery
• The battery is disconnected.
• The battery needs to be charged or replaced.
• The Master Enable LED
flashes red.
• Master Enable and Power
LEDs flash alternately.
Constant tone The Back-UPS is turned
off.
Overload Shutdown
While operating on battery power an overload condition
has occurred in one or more of the battery backup
outlets.
None Constant tone The Back-UPS is turned
off.
Sleep Mode
While operating on battery power the battery is
completely discharged.
The Back-UPS will awaken once AC power is restored.
None The Back-UPS beeps once
every four seconds.
• AC power is restored
• AC power is not restored
within 32 seconds
• The Back-UPS is turned
off
Master Function Enabled/Disabled. The Master Enable LED
illuminates / extinguishes
None N/A
Problem Probable Cause Solution
Back-UPS will not turn on. Battery is disconnected or AC power is
not available at the wall outlet.
Connect the battery and ensure power is available at the wall outlet.
No power available at the Surge
Protection Only outlets.
Surge Protection Only outlets have
been overloaded and disconnected by
the circuit breaker.
Reduce the amount of equipment plugged into Surge Protection
Only outlets and re-set the circuit breaker.
AC power not available at the wall
outlet.
Ensure the fuse or circuit breaker for the outlet is not tripped, and
that the wall switch controlling the outlet (if any) is in the ON
position.
Connected equipment loses power. Equipment is connected to the Surge
Protection Only outlets.
Ensure the equipment you want to stay powered during a power
failure is plugged into the Battery Backup/Surge Protection outlets
and NOT the Surge Protection Only outlets.
The Back-UPS is overloaded. Make sure the equipment plugged into the Battery Backup/Surge
Protection outlets of the unit are not overloading the capacity of the
unit. Try removing some of the equipment and see if the problem
continues.
PowerChute Personal Edition software
has performed a shutdown due to a
power failure.
The Back-UPS is operating normally.
The Back-UPS has exhausted its
available battery power.
The Back-UPS can only operate on battery power for a limited
amount of time. The unit will eventually turn off when the available
battery power has been used. Re-charge for a minimum of 16 hours.
Connected equipment does not accept
the step-approximated sine waveform
of the Back-UPS.
The output waveform is designed for computers and computer-
related equipment. It is not designed for use with motor-type
equipment.
The Back-UPS may require service. Contact Schneider Electric IT (SEIT) Technical Support.
The Power On indicator is lit and the
Back-UPS is beeping four times every
30 seconds.
The Back-UPS is using battery. The Back-UPS is operating normally and using battery power. Once
On Battery, you should save your current work, power down your
equipment, and turn the unit OFF. Once normal power is restored,
you may turn the unit back ON and power your equipment.

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