Bomann WA 9312.1 [14/16] Error codes description possible reason solution

Bomann WA 9312.1 [14/16] Error codes description possible reason solution
14
05/2012
Contact the authorized technician.
Water leakage at
the bottom of the
washing machine.
Water inlet not properly con-
nected.
Leakage in water outlet.
Secure water inlet hose.
Replace outlet hose.
Display does not
turn on.
No mains power supply.
PCB defective.
Harness defective.
Ensure that the mains plug is properly connected
to the wall outlet.
Contact the authorized technician.
Detergent residue
in drawer.
Detergent got wet and sticks
together.
Clean detergent drawer. Use liquid detergent or
detergent for washing machines.
Washing result
not satisfactory.
Laundry is too heavily soiled.
Not enough detergent.
Select correct washing program.
Use correct amount of detergent according to
manufacturer.
Unusual noise
and strong vibra-
tions.
Ensure that the transport lock is removed.
The washing machine must stand level on solid
ground.
Check drum for metal objects.
Are the feet properly adjusted and secured?
ERROR CODES
Error codes Description Possible reason Solution
Door lock
failure (E1)
Device doesn’t start the
washing program within 20
s.
Door is not closed correctly. Close the door and restart.
Door will not open within 4
min. after program ends.
Door contact faulty or error in
the electronic control.
Program is locked.
Abnormal
affusion while
washing (E2)
Water flow exceed the time
of 4 min.
Tap is not open or water
flows too slowly. Inlet filter is
blocked. Inlet hose is coiled
or broken.
Check your water connection.
Open the tap. Check the inlet
hose.
Error codes Description Possible reason Solution
Drainage
abnormal
while washing
(E3)
Drainage problems while
washing (the time of drain-
age exceed the time of 7
min.)
Outlet hose is blocked or
coiled. Foreign body trap is
blocked. Pump is blocked.
Error the electronic.
Clean or straighten the outlet
hose. Clean the foreign body
trap.
Too high water
level (E4)
Increased water supply
lock the device.
Level switch failure or error
in the electronic control.
Set the program selector to
position "Aus" (Off) and program
rinse and pump out the
water.
No speed spin
signal (E51)
The electronic doesn’t start
the spinning.
Error at the motor or in the
electronic control.
Triac get bro-
ken (E52)
Control of the motor
stopped.
Error at the motor or in the
electronic control.
Motor is not
work (E53)
Motor shuts off in the heat-
ing phase.
Error at the motor or in the
electronic control.
Heating not
abundant
while washing
(E6)
Heating process shuts off
after 10 min.
NTC error or electronic de-
fective. Contact is broken.
Set the program selector to
position „Aus“ (Off) and select a
program without heating, so that
the water pumps off.

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