Citizen CT-E301 — полное руководство по настройке и обслуживанию принтера [16/58]
![Citizen CT-E301 [16/58] Maintenance and troubleshooting 43](/views2/1843429/page16/bg10.png)
THE TABLE OF CONTENTS
1. GENERAL OUTLINE ................................................................. 17
1.1 Features ....................................................................................... 17
1.2 Unpacking .................................................................................... 18
1.3 Model Classification ..................................................................... 19
1.4 Basic Specifications ..................................................................... 19
2. EXPLANATION OF PRINTER PARTS ....................................... 21
2.1 Printer Appearance ...................................................................... 21
2.2 Inside the Paper Cover ................................................................. 24
2.3 Other Built-in Functions ................................................................ 26
3. SETUP ....................................................................................... 28
3.1 Connecting the AC Power Cord .................................................... 28
3.2 Connecting Interface Cables ........................................................ 30
3.3 Ethernet (LAN) Interface .............................................................. 32
3.4 Connecting the Cash Drawer ........................................................ 35
3.5 Precautions for Installing the Printer ............................................. 37
3.6 Loading Paper .............................................................................. 38
3.7 58-mm Width Roll Paper Partition ................................................. 41
3.8 Precautions for Creating Applications and Practical Operations
..................................................................................................... 42
3.9 Download Site for Various Electronic Files ................................... 42
4. MAINTENANCE AND TROUBLESHOOTING ........................... 43
4.1 Periodic Cleaning ......................................................................... 43
4.2 Clearing a Cutter Error .................................................................. 45
4.3 Self Test ....................................................................................... 46
4.4 Hexadecimal Dump Printing ......................................................... 47
4.5 Error Indications ........................................................................... 48
4.6 Paper Jams .................................................................................. 50
4.7 Precautions for Performing Printing for Which Printing Speed
Changes ....................................................................................... 50
5. OTHER ....................................................................................... 51
5.1 External Views and Dimensions ................................................... 51
5.2 Printing Paper ............................................................................... 52
5.3 Manual Setting of Memory Switches ............................................ 54
– 16 –
Содержание
- Weee mark p.2
- Compliance statement for european users p.3
- General precautions p.4
- Which should be strictly ob p.6
- Warning p.6
- Served p.6
- Safety precautions which should be strictly observed p.6
- Safety precaution p.6
- Caution p.6
- Warning p.7
- Precautions on printer installation p.7
- Warning p.8
- Caution p.9
- Caution p.10
- Precautions in handling the printer p.11
- Warning p.11
- Warning p.12
- Caution p.13
- Daily maintenance p.14
- Caution p.14
- Caution p.15
- The table of contents p.16
- Setup 28 p.16
- Other 51 p.16
- Maintenance and troubleshooting 43 p.16
- General outline 17 p.16
- Explanation of printer parts 21 p.16
- General outline p.17
- Features p.17
- Unpacking p.18
- Make sure the following items are included with your printer p.18
- Wh pure white p.19
- Ub usb p.19
- U north america p.19
- Tr usb serial ethernet p.19
- Model numbers indicate printer features according to the following system p.19
- Model name p.19
- Model classification p.19
- Market p.19
- Interface p.19
- E europe p.19
- Ct e301 tr e bk p.19
- Contact us in advance for special combinations some of which may not be available p.19
- Body case color p.19
- Bk black p.19
- Basic specifications p.19
- Explanation of printer parts p.21
- Printer appearance p.21
- Two leds and two keys are placed on the operation panel p.22
- Refer to 4 error indications p.22
- Rear connectors p.22
- Operation panel p.22
- 3 3 5 6 4 4 2 1 p.23
- Inside the paper cover p.24
- Other built in functions p.26
- This function dissipates heat load during frequent heat generation by a vertical ruled line or other specific head heating element p.27
- N is the msw8 6 setting value p.27
- L auto side shift msw8 6 p.27
- If no data is received within 15 seconds after each cut or print the print position is automatically slid n dots to the right the original print position is returned to at the next slide timing p.27
- Caution p.27
- Connecting the ac power cord p.28
- Caution p.29
- Caution p.30
- Connecting interface cables p.30
- Use a serial cable with the connection layout shown below p.31
- To connect more than one printer to a single computer by usb you must change the serial number of the usb interface p.31
- Place the interface cable so that people do not trip on it p.31
- Pin female 9 pin female cable p.31
- Caution p.31
- Ethernet lan interface p.32
- You can use a web browser to access a special settings page to check and change board settings p.33
- Use a web browser to access the url of the special settings page enter the ip ad dress assigned to the printer as the part of url example for an ip address of 169 54 0 input http 169 54 0 p.33
- This displays the page to display the current status p.33
- Network transmission speed p.33
- Network status p.33
- L access the special settings page p.33
- Changing network settings p.33
- Caution p.35
- 1 connector pin configuration p.35
- Connecting the cash drawer p.35
- Status can be tested by commands p.36
- N the solenoid used for the cash drawer should be 24 ω or more do not allow the electric cur rent to exceed 1 a excessive current could damage or burn out the circuits p.36
- N cash drawers 1 and 2 cannot be operated at the same time p.36
- Drsw signal signal levels l 0 to 0 v h 3 to 5 v p.36
- Drive voltage 24 vdc p.36
- Drive current approx 1 a max not to exceed 510 ms p.36
- Caution p.36
- Cash drawer kick out connector p.36
- 4 drive circuit p.36
- 3 drsw signal p.36
- 2 electric characteristics p.36
- If the printer is to be wall mounted ask a service person to install it p.37
- For wall mounting p.37
- For more information please refer to the separate wall mount kit manual p.37
- Caution p.37
- This product can be used horizontally or wall mounted cannot be used vertically p.37
- Precautions for installing the printer p.37
- Loading paper p.38
- Refer to precautions in handling the printer p.40
- Caution p.40
- Refer to precautions in handling the printer p.41
- Refer to 5 manual setting of memory switches p.41
- Mm width roll paper partition p.41
- Caution p.41
- Precautions for creating applications and practical operations p.42
- Download site for various electronic files p.42
- How to clean the print head and platen p.43
- How to care for the printer s exterior surface p.43
- Caution p.43
- At this time be sure to unplug the ac power cord from the outlet p.43
- After turning off the printer wear gloves and use a soft cloth or an absorbent cotton to wipe it off p.43
- Periodic cleaning p.43
- Maintenance and troubleshooting p.43
- Maintenance and trouble shooting p.43
- If the print head platen or other parts of the printer are dirty the printer may not print cleanly or it could cause a malfunction it is recommended that you clean the unit peri odically approximately two to three months using the following procedure p.43
- Refer to precautions in handling the printer p.44
- Caution p.44
- When a cutter error occurs resolve the cutter error with the following procedure p.45
- Refer to precautions in handling the printer p.45
- If the auto cutter stops during the auto cutter operation with the blade of the auto cutter in the open position due to foreign matter entering paper jamming etc the error led flashes p.45
- Clearing a cutter error p.45
- Caution p.45
- Self test p.46
- Hexadecimal dump printing p.47
- Error indications p.48
- Do not open the cover during printing if the cover is accidentally opened the error led flashes check the paper pull it straight out of the printer by a couple of centimeters and then close the cover printing restarts a command must be sent to restart printing depending on the memory switch setting p.48
- Dense printing heavy black printing and continuous printing in a high temperature environment increase the temperature of the print head when the print head ex ceeds a certain temperature the printer stops printing and waits until the temperature of the print head decreases the error led flashes during this time when the temperature decreases printing restarts automatically p.48
- The status display for various messages is shown below p.48
- The buzzer may not sound depending on the memory switch setting p.48
- Refer to 4 clearing a cutter error p.48
- L print head hot p.48
- L paper end p.48
- L cutter error p.48
- L cover open p.48
- If the paper ends the error led lights and a buzzer sounds load a new paper roll the buzzer may not sound depending on the memory switch setting p.48
- If the cover is opened the error led lights and a buzzer sounds p.48
- If the auto cutter stops due to paper jamming etc the error led flashes remove the cause and press the feed key if the auto cutter still does not move and the pa per cover cannot be opened refer to clearing a cutter error p.48
- Precautions for performing printing for which printing speed changes p.50
- Paper jams p.50
- External views and dimensions p.51
- Use the paper shown in the following table or paper of the same quality p.52
- Unit mm p.52
- Printing paper p.52
- Set the memory switches individually p.54
- Memory switches are used to set various printer settings memory switches can be set manually or by utilities or commands this section explains how to perform manual set tings p.54
- Manual setting of memory switches p.54
- Individual setting mode p.54
- For information on how to set the memory switches using commands please refer to the command reference p.54
- Do the settings while confirming the memory switch function and settings on the print out p.54
- Set all the memory switches to the factory settings p.55
- Memory switch initialization p.55
- The function of each memory switch is shown in the following table shaded values are factory settings p.56
- Press the feed button for at least two seconds p.56
- Close the paper cover p.56
- All memory switches change to the factory settings p.56
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