HP PAVILION P7-1020RU [13/33] Computer does not start
![HP PAVILION P7-1020RU [13/33] Computer does not start](/views2/1016136/page13/bgd.png)
Computer does not start
Symptom Possible solution
Error message:
Hard disk drive
error.
Restart the computer.
1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2. Click the Arrow button next to the red Shut Down button, and then click Restart.
Or, press and hold the Power button on the computer for 5 or more seconds to turn
off the computer, and then press the Power button to restart the computer.
3. If Windows opens, immediately back up all important data to a backup hard disk drive.
4. Contact Support, whether it was possible or not to start up Windows.
Either the hard disk drive or the system board may need to be replaced.
Computer will not
turn on or start.
Ensure that the cables connecting the computer to the external power source are plugged
in properly. When the cables connecting the computer to the external power source are
plugged in properly, and the wall outlet is functioning, the green power supply light on the
back of the computer should be on; if it is not, contact Support.
If the display (monitor) is blank, the monitor might not be properly connected. Connect the
monitor to the computer, plug it in, and turn it on. See
Display (monitor) on page 8.
Test the wall outlet by connecting a different electrical device to it.
Computer seems
to be locked up
and is not
responding.
Use the Windows Task Manager to close any programs not responding, or restart the
computer:
1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2. Click Start Task Manager.
3. Select the program that is not responding, and then click End Task.
If closing programs does not work, restart the computer:
1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2. Click the Arrow button next to the red Shut Down button, and then click Restart.
Or, press and hold the Power button on the computer for 5 or more seconds to turn
off the computer, and then press the Power button to restart the computer.
ENWW
Computer does not start
7
Содержание
- Table of contents 5
- Enww 1 7
- Getting information 7
- Chapter 1 getting information enww 8
- For more information refer to the regulatory and safety information document in the hp user manuals folder click start all programs and then click hp user manuals 8
- Safety information 8
- Setting up your computer 9
- Protecting your computer 10
- Connecting to the internet 11
- Transferring files and settings to your new computer 12
- Troubleshooting and maintenance 12
- Computer does not start 13
- Enww computer does not start 7 13
- Chapter 3 troubleshooting and maintenance enww 14
- Display monitor 14
- Enww display monitor 9 15
- Chapter 3 troubleshooting and maintenance enww 16
- Keyboard and mouse with cable 16
- Enww keyboard and mouse wireless 11 17
- Keyboard and mouse wireless 17
- Chapter 3 troubleshooting and maintenance enww 18
- Internet access 18
- Speakers and sound 18
- Enww software troubleshooting 13 19
- Software troubleshooting 19
- Chapter 3 troubleshooting and maintenance enww 20
- Enww software troubleshooting 15 21
- Chapter 3 troubleshooting and maintenance enww 22
- Maintenance 22
- Enww maintenance 17 23
- System recovery 24
- Caution 25
- Enww system recovery 19 25
- Caution 26
- Chapter 3 troubleshooting and maintenance enww 26
- Caution 27
- Enww system recovery 21 27
- Chapter 3 troubleshooting and maintenance enww 28
- Before contacting the hp customer care center it s important to have the following information handy 29
- Customer care 29
- Enww product information 23 29
- Model number 29
- Operating system 29
- Product information 29
- Serial number 29
- Software build number 29
- System product number 29
- Don t forget to register 30
- Support information 30
- To our valued customer 30
- Where to get help 30
- Call hp customer care center 31
- Customer support 31
- Getting started 31
- Problems hp will help 31
- See what you can do 31
- And if necessary get repair 32
- Warranty print on demand statement 32
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