HP PAVILION P7-1020RU [20/33] Chapter 3 troubleshooting and maintenance enww
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Updating device
drivers
Complete the following procedure to update a driver, or to revert to an earlier version of the
driver if the new one does not solve your problem:
1. Click Start.
2. Type Device Manager into the Start Search box, and then click Device Manager
to open the Device Manager window.
3. Click the plus sign (+) to expand the type of device you want to update or rollback.
(For example, DVD/CD-ROM drives).
4. Double-click the specific item (for example, HP DVD Writer 640b).
5. Click the Driver tab.
6. To update a driver, click Update Driver, and then follow the on-screen instructions.
Or, to revert to an earlier version of a driver, click Rollback Driver, and then follow
the on-screen instructions.
Microsoft System
Restore
If you have a problem that might be due to software that was installed on your computer,
use System Restore to return the computer to a previous restore point. You can also set
restore points manually.
NOTE:
Always use this System Restore procedure before you use the System Recovery
program.
Some features might not be available on systems that are shipped without a version of
Microsoft Windows.
To start a System Restore:
1. Close all open programs.
2. Click Start, right-click Computer, and then click Properties.
3. Click System protection, System Restore, click Next, and then follow the on-screen
instructions.
To add restore points manually:
1. Close all open programs.
2. Click Start, right-click Computer, click Properties, and then click System
protection.
3. Under Protection Settings, select the disk for which you want to create a restore
point.
4. Click Create, and then follow the on-screen instructions.
14 Chapter 3 Troubleshooting and maintenance ENWW
Содержание
- Table of contents 5
- Enww 1 7
- Getting information 7
- Chapter 1 getting information enww 8
- For more information refer to the regulatory and safety information document in the hp user manuals folder click start all programs and then click hp user manuals 8
- Safety information 8
- Setting up your computer 9
- Protecting your computer 10
- Connecting to the internet 11
- Transferring files and settings to your new computer 12
- Troubleshooting and maintenance 12
- Computer does not start 13
- Enww computer does not start 7 13
- Chapter 3 troubleshooting and maintenance enww 14
- Display monitor 14
- Enww display monitor 9 15
- Chapter 3 troubleshooting and maintenance enww 16
- Keyboard and mouse with cable 16
- Enww keyboard and mouse wireless 11 17
- Keyboard and mouse wireless 17
- Chapter 3 troubleshooting and maintenance enww 18
- Internet access 18
- Speakers and sound 18
- Enww software troubleshooting 13 19
- Software troubleshooting 19
- Chapter 3 troubleshooting and maintenance enww 20
- Enww software troubleshooting 15 21
- Chapter 3 troubleshooting and maintenance enww 22
- Maintenance 22
- Enww maintenance 17 23
- System recovery 24
- Caution 25
- Enww system recovery 19 25
- Caution 26
- Chapter 3 troubleshooting and maintenance enww 26
- Caution 27
- Enww system recovery 21 27
- Chapter 3 troubleshooting and maintenance enww 28
- Before contacting the hp customer care center it s important to have the following information handy 29
- Customer care 29
- Enww product information 23 29
- Model number 29
- Operating system 29
- Product information 29
- Serial number 29
- Software build number 29
- System product number 29
- Don t forget to register 30
- Support information 30
- To our valued customer 30
- Where to get help 30
- Call hp customer care center 31
- Customer support 31
- Getting started 31
- Problems hp will help 31
- See what you can do 31
- And if necessary get repair 32
- Warranty print on demand statement 32
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