HP PAVILION P7-1020RU [28/33] Chapter 3 troubleshooting and maintenance enww
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Choosing
recovery media
● To create recovery discs, your computer must have a DVD writer, and you must use
only high-quality blank DVD+R or DVD-R discs.
NOTE:
You cannot use CDs or DVD+RW, DVD-RW, DVD+RW DL, DVD-RW DL,
DVD+R DL, or DVD-R DL discs to create recovery discs.
●
If you are creating recovery discs, be sure to use high-quality discs to create your set
of recovery discs. It is normal for discs to be rejected if they are not defect-free. You
will be prompted to insert a new blank disc to try again.
●
The number of discs in the recovery-disc set depends on your computer model
(typically 1–3 DVD discs). The Recovery Disc Creator program will tell you the
specific number of blank discs needed to make the set.
●
You may choose to create a recovery USB flash drive instead, using a high-quality
blank USB drive. If you are using a USB flash drive, the program will tell you the size
of the drive required to store all the data (minimum of 8 GB).
NOTE:
The process of creating recovery media takes some time to verify that the
information written on the media is correct. You can quit the process at any time. The next
time you run the program, it will resume where it left off.
22 Chapter 3 Troubleshooting and maintenance ENWW
Содержание
- Table of contents 5
- Enww 1 7
- Getting information 7
- Chapter 1 getting information enww 8
- For more information refer to the regulatory and safety information document in the hp user manuals folder click start all programs and then click hp user manuals 8
- Safety information 8
- Setting up your computer 9
- Protecting your computer 10
- Connecting to the internet 11
- Transferring files and settings to your new computer 12
- Troubleshooting and maintenance 12
- Computer does not start 13
- Enww computer does not start 7 13
- Chapter 3 troubleshooting and maintenance enww 14
- Display monitor 14
- Enww display monitor 9 15
- Chapter 3 troubleshooting and maintenance enww 16
- Keyboard and mouse with cable 16
- Enww keyboard and mouse wireless 11 17
- Keyboard and mouse wireless 17
- Chapter 3 troubleshooting and maintenance enww 18
- Internet access 18
- Speakers and sound 18
- Enww software troubleshooting 13 19
- Software troubleshooting 19
- Chapter 3 troubleshooting and maintenance enww 20
- Enww software troubleshooting 15 21
- Chapter 3 troubleshooting and maintenance enww 22
- Maintenance 22
- Enww maintenance 17 23
- System recovery 24
- Caution 25
- Enww system recovery 19 25
- Caution 26
- Chapter 3 troubleshooting and maintenance enww 26
- Caution 27
- Enww system recovery 21 27
- Chapter 3 troubleshooting and maintenance enww 28
- Before contacting the hp customer care center it s important to have the following information handy 29
- Customer care 29
- Enww product information 23 29
- Model number 29
- Operating system 29
- Product information 29
- Serial number 29
- Software build number 29
- System product number 29
- Don t forget to register 30
- Support information 30
- To our valued customer 30
- Where to get help 30
- Call hp customer care center 31
- Customer support 31
- Getting started 31
- Problems hp will help 31
- See what you can do 31
- And if necessary get repair 32
- Warranty print on demand statement 32
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