HP PAVILION P7-1020RU [21/33] Enww software troubleshooting 15

Software program

and hardware

driver

reinstallation

If any of your factory-installed software programs or hardware drivers are damaged, you

can reinstall it by using the Recovery Manager program (select models only).

NOTE:

Do not use the Recovery Manager program to reinstall software programs that

came on CDs or DVDs included in the computer box. Reinstall these programs directly

from the CDs or DVDs.

Before you uninstall a program, be sure you have a way to reinstall it. Check to be sure

that it is still available from where you initially installed it (for example, discs or the Internet).

Or check to be sure that the program is in the list of programs you can reinstall from the

Recovery Manager.

NOTE:

Some features might not be available on systems that are shipped without a

version of Microsoft Windows.

To check the list of installable programs in the Recovery Manager:

1. Click Start, All Programs, Recovery Manager, and then click Recovery Manager. If

prompted, click Yes to allow the program to continue.

2. Under I need help immediately, click Software Program Reinstallation.

3. Click Next at the Welcome screen. A list of programs opens. Check whether your

program is there.

To reinstall a program using the Recovery Manager:

1. Click Start, click All Programs, click Recovery Manager. and then click Recovery

Manager.

2. Click Software Program Reinstallation, and then click Next at the Welcome screen.

3. Choose the program you want to install, click Next, and follow the on-screen

instructions.

4. When you have finished reinstalling, restart the computer. Do not skip this last step.

You must restart the computer after recovering software programs or hardware

drivers.

To uninstall a program:

1. Close all software programs and folders.

2. Uninstall the damaged program:

a. Click Start, and then click Control Panel.

b. Under Programs, click Uninstall a program.

c. Select the program you want to remove, and then click Uninstall.

d. Click Yes if you want to continue with the uninstall process.

ENWW

Software troubleshooting