HP PAVILION P7-1020RU [31/33] Customer support

Any hardware upgrades that you intend to do should only be done after you have

completely set up your new computer. Refer to the setup poster included with

your system for help with setting up. If you have any problems setting up your

system and turning it on, immediately contact the HP Customer Care Center

listed earlier in this guide, and a HP Customer Representative will assist you.

This must be done first before attempting to upgrade your system.

By breaking the security seal on the back of the computer, you are confirming

that the computer was working properly before you attempted to upgrade your

system. Once the security seal has been broken, your computer is then, to the

extent allowed by local law, covered under the terms and conditions listed in the

Hardware Limited Warranty section of the Limited Warranty and Support Guide.

Thank you for choosing this computer. We hope you enjoy discovering the

exciting things you can do with it!

Customer support

Easy to reach. Easy to use. Award-winning HP Customer Support is our promise

to help you get the most from your computer. Whether with tools located on your

computer, from information on the web, by phone, or through your local retailer,

you’ll find what you need.

Problems? HP will help

Your new computer is built to work right now — and for many years to come. But

it is a complex, powerful machine, and sometimes things go wrong. If that

happens to your computer, HP is ready to help.

Getting started

Follow the setup poster for help with setting up and using your computer.

See what you can do

There’s lots of helpful information included with your computer. First look at Help

on your Windows desktop (to access it, click Start, then click Help and

Support). It contains more detailed help and will give you suggestions on how to

fix the problem.

Within the Help and Support Center, you can get the latest news from HP about

your computer. Be sure to also check the updates from HP that are sent to your

desktop from time to time.

Next, try a little surfing! The HP website has updated software, tips and tricks,

answers for common problems, and other information. Go to the Support website

listed earlier in this document and search for your computer model.

Call HP Customer Care Center

Finally, if these steps don’t help, you can reach a real, knowledgeable person by

calling the HP Customer Care Center in your area. Phone assistance to get you

up and running is covered for thirty (30) days from the time you purchased your

ENWW

Support information