![Canon imageformula dr-c130 [12/50] Common problems and solutions](/img/pdf.png)
Canon imageformula dr-c130 [12/50] Common problems and solutions
![Canon imageformula dr-c130 [12/50] Common problems and solutions](/views2/1165510/page12/bgc.png)
11
Common Problems and Solutions
This section provides recommended solutions to common problems.
The User Manual is added to the Start menu when the software is
installed using the Setup Disc. Click the Start button, and then click
[All Programs] > [Canon DR-C130] > [User Manual] to display the
User Manual.
If you have a problem that is not solved by the following, contact your
local authorized Canon dealer.
Q1 The scanner will not turn on.
A1 Confirm that the AC adapter is plugged firmly into a power
outlet.
Q2 The scanner is not recognized.
A2 (1) Confirm that the scanner is properly connected to the
computer with a USB cable.
(2) Confirm that the scanner is turned on. See the previous
"Q1" if the scanner does not turn on.
(3) The computer's USB interface may not support the
scanner. The scanner cannot be guaranteed to work
with all USB interfaces.
(4) Confirm that the supplied USB cable is used to connect
the scanner to the computer. The scanner cannot be
guaranteed to work with all available USB cables.
(5) If the scanner is connected to the computer via a USB
hub, try removing the hub and connecting directly to the
computer.
Q3 Documents feed askew (scanned images are slanted).
A3 (1) Align the document guides to fit the documents as
closely as possible, and load the documents so that they
feed straightly.
(2) Enable [Automatically straightens skewed] in the
scanner driver settings.
(3) If many pages have been scanned since roller cleaning,
clean the rollers. If documents still feed askew, roller
replacement or other maintenance may be
needed.Refer to the User Manual (Chapter 11
Removing and Attaching the Rollers and Document
Holding Guide) for detailed information.
Q4 Documents are not scanned according to the settings
configured in the scanner driver.
A4 When you scan using a job registered with
CaptureOnTouch, the registered job settings have priority
over the scanner driver settings. Edit existing job settings, or
create a new job using the desired scanning conditions.
Q5 If white lines or streaks appear in scanned images.
A5 Clean both sides of the scanner glass, and the rollers. If a
sticky substance such as glue or correction fluid is found,
carefully wipe with just enough pressure to clean the area
where the lines appear. If the problem cannot be solved by
cleaning, the internal glass may be scratched. Contact your
local authorized Canon dealer.
Q6 Pages are missing.
A6 When the scanner driver's [Scanning Side] setting is [Skip
Blank Page], documents with very little black may be
unintentionally skipped. Select another scan mode setting
such as [Simplex] or [Duplex], or decrease the [Ratio of
black pixels] (Chapter 9 Special Scanning > Practical
Examples > When you want to delete the images of the
blank pages in two-sided documents). If pages are skipped
due to the document double feeding, see "Q 7 Documents
jam (or double-feed)".
Q7 Documents jam (or double-feed).
A7 (1) If the roller has been installed correctly, clean it if
necessary.
(2) Proper scanning may not be possible when document
pages stick together due to static electricity. Fan the
documents before you load them.
(3) Set the feed selection lever to the non separation
position, and manually feed the scanner one page at a
time.
DR-C130_SG.fm Page 11 Friday, March 16, 2012 8:54 AM
Содержание
- Checking the accessories 2
- Dr c130 setup guide 2
- Please read first 2
- Installing the feed roller 3
- Step 2 3
- Computer 5
- Operating system 5
- Other requirement 5
- Precautions for use in 64 bit operating systems 5
- System requirements 5
- Click install 6
- Click typical installation 6
- For windows 7 vista 6
- Insert the setup disc into the disk drive of the computer 6
- Installing the software 6
- Connecting to a computer 7
- Turning the scanner on 7
- Scanning 8
- This completes setup 8
- Ac adapter 9
- Installation location 9
- Handling 10
- Moving the scanner 10
- Disposal 11
- When sending the scanner for repairs 11
- Common problems and solutions 12
- European union and eea only 14
- Fcc regulations for 120 v model 14
- International energy sta 14
- Office equipment program 14
- Radio interference regulations for 120 v models 14
- Règlement sur le brouillage radioélectrique for 120 v models 14
- Copyright 15
- Disclaimers 15
- Für emvg 15
- Model names 15
- Trademarks 15
- Dr c130 guide de configuration 18
- Veuillez lire cette partie en premier 18
- Vérification des accessoires 18
- Installation du rouleau d alimentation 19
- Installez le rouleau d alimentation dans l unité en alignant l encoche sur le rouleau avec l axe sur l unité 19
- Autre condition requise 21
- Configuration système 21
- Ordinateur 21
- Précautions en cas d utilisation avec les systèmes d exploitation 64 bits 21
- Système d exploitation 21
- Installation des logiciels 22
- Insérez le disque d installation dans le lecteur de disque de l ordinateur 22
- Pour windows 7 vista 22
- Mise sous tension du scanner 23
- Raccordement à un ordinateur 23
- La configuration est alors terminée 24
- Numérisation 24
- Adaptateur ca 25
- Lieu d installation 25
- Déplacement du scanner 26
- Manipulation 26
- Lors de l envoi du scanner en réparation 27
- Mise au rebut 27
- Common problems and solutions 28
- D équipements de bureau 31
- Für emvg 31
- Marques commerciales 31
- Noms des modeles 31
- Programme international energy sta 31
- Union européenne et agence européenne pour l environnement uniquement 31
- Copyright 32
- Dégagement de responsabilité 32
- Comprobación de los accesorios 34
- Dr c130 guía de instalación 34
- Lea esta información en primer lugar 34
- Instalación del rodillo de alimentación 35
- Ordenador 37
- Otros requisitos 37
- Precauciones de uso en sistemas operativos de 64 bits 37
- Requisitos del sistema 37
- Sistemas operativos 37
- Inserte el disco de instalación en la unidad de disco del ordenador 38
- Instalación del software 38
- Para windows 7 vista 38
- Conexión a un ordenador 39
- Encendido del escáner 39
- De esta forma finaliza la instalación 40
- Escaneo 40
- Adaptador de alimentación de ca 41
- Lugar de instalación 41
- Desplazamiento del escáner 42
- Manipulación 42
- Cuando envíe a reparar el escáner 43
- Desecho de la unidad 43
- Problemas comunes y soluciones 44
- Für emvg 47
- Marcas comerciales 47
- Nombres de los modelos 47
- Programa internacional de equipamiento de oficinas energy sta 47
- Únicamente la unión europea y la eea agencia europea de medio ambiente 47
- Copyright 48
- Renuncias 48
- Ce im 883 50
- Pub ce im 883 xxxxxxx canon electronics inc 2012 printed in korea imprimé en coree 50
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