Zyxel IES4005 [12/236] Appendix a customer support 23

Zyxel IES4005 [12/236] Appendix a customer support 23
Table of Contents
IES4005M User’s Guide
12
Chapter 28
Hardware Troubleshooting ..............................................................................................................213
28.1 Power, Hardware Connections, and LEDs ....................................................................................213
28.2 IES Access and Login ...................................................................................................................214
28.3 Data Transmission ........................................................................................................................216
28.4 Management Lockout ....................................................................................................................216
28.5 A Line Card Does Not Become Active ..........................................................................................217
28.6 Resetting the Defaults ...................................................................................................................217
28.6.1 Resetting the Defaults Via CLI Command ...........................................................................217
28.6.2 Recovering the Firmware ....................................................................................................218
28.7 No Voice on a DSL Connection .....................................................................................................219
28.8 No Voice on a VoIP Connection ....................................................................................................219
Chapter 29
Product Specifications.....................................................................................................................221
29.1 Firmware Naming Conventions .....................................................................................................222
Appendix A Customer Support ........................................................................................................223
Appendix B Legal Information..........................................................................................................229
Index ..................................................................................................................................................233

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