![Xerox Phaser 3320DNI [100/148] Duplex unit area](/img/pdf.png)
Xerox Phaser 3320DNI [100/148] Duplex unit area
![Xerox Phaser 3320DNI [100/148] Duplex unit area](/views2/1205659/page100/bg64.png)
Troubleshooting
Xerox Phaser 3320DN/3320DNI
User Guide
100
Duplex Unit Area
If the duplex unit is not inserted correctly, a paper jam may occur. To avoid paper jams, make sure that
the duplex unit is inserted correctly with the edges of the unit aligned with the feed grooves on the
inside of the machine. The duplex unit is located at the rear of the machine.
1. Pull the duplex unit out of the machine.
2. Remove the jammed paper from the duplex unit
If the paper does not come out with the duplex unit, go
to the next step.
3. Remove the paper from the bottom of the machine.
4. Insert the duplex unit back into the machine, aligning
the edges of the unit with the feed grooves on the inside
of the machine. Make sure the duplex unit is fully pushed
in.
5. If paper is still jammed, go to the next step.
Содержание
- Table of contents p.3
- Paper and media p.3
- Machine features and setups p.3
- Getting started p.3
- Centreware internet services p.3
- Specifications p.4
- Safety p.4
- General care and troubleshooting p.4
- Getting started p.5
- Machine overview p.6
- Front view p.6
- Before you use your machine take some time to familiarize yourself with the various features and options p.6
- Component phaser 3320dni phaser 3320dn p.7
- Rear view p.7
- Product configurations p.7
- Powering on the machine p.8
- Powering off the machine p.8
- Power save p.8
- On off p.8
- Ac power cord p.8
- Control panel overview p.9
- Selecting menu items p.10
- Menu overview p.10
- Feature menu p.10
- Entering alphanumeric characters p.10
- The following table shows the available options for each menu item for more detailed information refer to machine features and setups on page 75 p.11
- System setup emulation network setup p.11
- Setup menu p.11
- Note some menu options may be unavailable depending on your machine configuration you may be required to enter a password before making setup changes p.11
- You may also set up the network using the machine s display screen before doing that you must have the relevant information concerning the type of network protocols and computer system you use if you are not sure which setting to use contact your system administrator to configure this machine on the network a password may be required to access and change the network setups p.11
- The setup menu enables you to customize options which are specific to the machine such as language and power save and emulation settings a password may be required to access and change these setup settings p.11
- Various reports can be printed to provide information about your machine 1 select the menu button on the control panel 2 use the up down arrows to scroll to the information menu and select ok 3 use the up down arrows until the report you require displays and select ok 4 select ok to print the report p.12
- The following reports can be printed p.12
- Reports p.12
- Report description p.12
- Note some options may be unavailable depending on your machine configuration p.12
- Software p.13
- Cd os contents p.13
- After you have set up your machine and connected it to your computer you must install the printer software the software is supplied on the cd delivered with your machine or can be downloaded from www xerox com the following software is provided p.13
- Paper tray 1 and paper tray 2 optional p.14
- Loading paper p.14
- Bypass tray p.15
- Duplex unit p.16
- Using the output tray p.18
- Media output locations p.18
- Using the rear door p.19
- Print cartridge p.20
- General care and consumables p.20
- Cleaning tasks p.20
- Xerox support center p.21
- Further assistance p.21
- Documentation p.21
- Printing using windows p.24
- Local printer p.24
- Install printer software p.24
- Networked printer p.26
- Custom installation p.29
- Wireless printer phaser 3320dni p.32
- Print procedure p.34
- Print mode p.35
- Basic tab p.35
- Orientation p.36
- Layout options p.36
- Sided printing p.37
- Scaling options p.38
- Paper tab p.38
- Paper options p.38
- Copies p.38
- Toner save p.39
- Quality p.39
- Graphics tab p.39
- Font text p.39
- Advanced tab p.40
- Watermar p.41
- Overlay p.42
- Output options p.43
- Earth smart tab p.43
- Result simulator p.43
- Xerox tab p.44
- This tab provides version and copyright information as well as links to drivers and downloads supplies ordering and the xerox website p.44
- Xerox easy printer manager epm p.45
- Wireless setting program phaser 3320dni p.46
- To open the program p.46
- Resolution p.49
- Printing using macintosh p.49
- Printing a document p.49
- Layout p.49
- Graphics p.49
- Changing printer settings p.49
- Two sided printing p.50
- Toner save mode p.50
- Printing multiple pages on one sheet p.50
- Printer features p.50
- Using smart panel p.51
- Printing using linux p.52
- Printing from applications p.52
- Printing files p.52
- Configuring printer properties p.52
- Text tab p.54
- Printing using unix p.54
- Printing files p.54
- Margins tab p.54
- Image tab p.54
- General tab p.54
- Configuring printer properties p.54
- Printer specific settings tab p.55
- Centreware internet services p.57
- Using centreware internet services p.58
- Home page p.58
- Status p.59
- To use the stored print feature p.60
- To use the secure print feature p.60
- File download p.62
- Properties p.63
- Support p.64
- Paper and media p.65
- Preparing paper for loading p.66
- Loading paper tray 1 and paper tray 2 optional p.66
- Loading paper p.66
- Using the bypass tray p.67
- Loading the bypass tray p.68
- Envelope mode p.68
- Setting the paper type p.70
- Setting the paper size p.70
- Setting paper size and type p.70
- Media guidelines and specifications p.71
- Media guidelines p.71
- Types supported weights tray 1 tray 2 bypass tray p.72
- The table below shows the media types supported for each tray for the following paper sizes p.72
- Media types p.72
- Duplex unit p.72
- Types supported weights tray 1 tray 2 bypass tray p.73
- The table below shows the media types supported for print for each tray for the following paper sizes p.73
- For more information on supported paper sizes and weights refer to media specifications on page 119 p.73
- Duplex unit p.73
- Machine features and setups p.75
- Entering a password p.76
- Accessing the feature and setup options p.76
- Access the menu options p.76
- Feature options p.77
- A description of the options available for each follows p.77
- The following information pages are available to print p.77
- The feature menu items fall into the following groups information layout paper graphics p.77
- Report description setting p.77
- Information p.77
- The following layout feature options are available p.78
- Option description settings denotes factory default p.78
- Layout p.78
- The following paper feature options are available p.79
- Option description settings denotes factory default p.79
- The following graphics feature options are available p.80
- Option description settings denotes factory default p.80
- Option description settings p.80
- Job manage optional p.80
- If your machine has the optional memory fitted the following job management feature options are available p.80
- Graphics p.80
- A description of the options available for each follows p.81
- You may also set up the network using the machine s display screen before doing that you must have the relevant information concerning the type of network protocols and computer system you use if you are not sure which setting to use contact your system administrator to configure this machine on the network a password may be required to access and change the network setups p.81
- The setup menu items fall into the following groups system setup emulation network setup p.81
- The setup menu enables you to customize options which are specific to the machine such as language and power save and emulation settings a password may be required to access and change these setup settings p.81
- The following system setup feature options are available p.81
- System setup p.81
- Setup options p.81
- Option description settings denotes factory default p.81
- Option description settings denotes factory default p.82
- Option description settings denotes factory default p.83
- Postscript p.84
- Option description settings denotes factory default p.84
- Network setup p.84
- Epson ibm p.84
- Emulation type the machine language defines how the computer communicates with the machine p.84
- Emulation setup sets the detailed settings for the selected emulation type p.84
- Emulation p.84
- Xerox phaser 3320dn 3320dni user guide 84 p.84
- The following network setup feature options are available p.84
- The following emulation feature options are available p.84
- Setup options p.84
- Tcp ip ipv4 selects the appropriate protocol and configures parameters to use the network environment p.85
- Setup options p.85
- Option description settings denotes factory default p.85
- Off on p.85
- Note there are lots of parameters to be set if you are not sure leave as is or consult the network administrator p.85
- Note if you choose a wireless connection for your printer you cannot use a wired connection at the same time p.85
- Network conf enables printing of the network configuration report p.85
- Ipv6 activate p.85
- For more detailed information refer to the xerox phaser 3320dn 3320dni system administrator guide p.85
- Xerox phaser 3320dn 3320dni user guide 85 p.85
- Ethernet speed configure the network transmission speed p.85
- X use to enable 802 x and centreware internet services p.85
- Dhcpv6 config p.85
- Wps setting p.85
- Clear setting reverts the network settings to the default values p.85
- Wlan signal p.85
- Wlan default p.85
- Wireless phaser 3320dni only p.85
- Use to enable the machine to be configured on a wireless network connection p.85
- Tcp ip ipv6 selects this option to use the network through ipv6 p.85
- Option description settings denotes factory default p.86
- General care and troubleshooting p.87
- Storage and handling p.88
- Print cartridge p.88
- General care p.88
- Replacing the print cartridge p.89
- Checking the supplies life p.90
- Cleaning the machine p.91
- Internal areas p.91
- Control panel paper trays and output tray p.91
- Moving the machine p.92
- Troubleshooting p.93
- Status wireless led p.93
- Redistributing toner p.94
- Tips for avoiding paper jams p.95
- Tips for avoiding paper curls p.95
- Paper jams p.95
- Paper tray 1 p.96
- Paper tray 2 p.97
- Bypass tray p.98
- Inside the machine p.98
- Output area p.99
- Duplex unit area p.100
- Error messages p.101
- Print cartridge messages p.102
- Paper jam messages p.102
- Message meaning suggested solutions p.102
- Paper tray messages p.103
- Network messages p.103
- Miscellaneous messages p.103
- Message meaning suggested solutions p.103
- The following chart lists some conditions that may occur and the recommended solutions follow the suggested solutions until the problem is corrected if the problem persists call for service p.104
- Press the release latch on the left side of the machine and ope p.104
- Paper feeding problems p.104
- Condition suggested solutions p.104
- Common problems p.104
- Printing problems p.105
- Condition possible cause suggested solutions p.105
- Condition possible cause suggested solutions p.106
- Condition possible cause suggested solutions p.107
- Print quality problems p.108
- If the inside of the machine is dirty or paper has been loaded improperly there might be a reduction in print quality see the table below to clear the problem p.108
- Condition suggested solutions p.108
- A a b b c a a b b c a a b b c a a b b c a a b b c p.108
- Condition suggested solutions p.109
- Condition suggested solutions p.110
- A a b b c a a b b c a a b b c a a b b c c a a b b c c p.110
- Condition suggested solutions p.111
- A a b b c a a b b c a a b b c a a b b c a a b b c p.111
- Note refer to the microsoft windows user guide supplied with your computer for further information on windows error messages p.112
- Condition suggested solutions p.112
- Common windows problems p.112
- Note refer to the macintosh user guide supplied with your computer for further information on macintosh error messages p.113
- Condition suggested solutions p.113
- Common macintosh problems p.113
- Common linux problems p.114
- Note refer to the linux user guide supplied with your computer for further information on linux error messages p.114
- Condition suggested solutions p.114
- The following situations are ps language specific and may occur when several printer languages are used p.115
- Problem possible cause solution p.115
- Common postscript problems p.115
- Xerox support center p.116
- Printing a configuration report p.116
- Locating the serial number p.116
- Further assistance p.116
- Specifications p.117
- Machine specifications p.118
- Machine configurations p.118
- Component phaser 3320dn 3320dni p.118
- Feature specification p.119
- Duplex unit p.119
- Bypass tray p.119
- Paper trays 1 and 2 optional p.119
- Note the paper stack height must not exceed 0 inches 10 mm p.119
- Media specifications p.119
- Output tray p.120
- Feature specification p.120
- Feature specification p.121
- Electrical specifications p.121
- Print specifications p.122
- Feature specification p.122
- System requirements p.123
- Operating system cpu ram free hdd space p.123
- Operating system cpu ram p.123
- Microsoft windows p.123
- Macintosh p.123
- Free hdd space p.123
- Mb 1 gb 1 gb 2 gb p.124
- Xerox phaser 3320dn 3320dni user guide 124 p.124
- Up to 100 mb p.124
- System requirements p.124
- Sun solaris 9 10 x86 sparc hp ux 11 11i v1 11i v2 11i v3 pa risc itanium ibm aix 5 5 5 3 5 p.124
- Pentium iv 2 ghz intel core 2 p.124
- Operating system free hdd space p.124
- Operating system cpu ram free hdd space p.124
- Network environment p.125
- Item specification p.125
- Safety p.127
- Notices and safety p.128
- Safety labels and symbols p.129
- Power outlet electrical safety p.130
- Power cord electrical safety p.130
- Operational safety information p.130
- Electrical supply p.130
- Laser safety information p.131
- Device safety p.131
- Ozone safety information p.132
- Maintenance information p.132
- Emergency power off p.132
- Disconnect device p.132
- Product safety certification p.133
- Consumables information p.133
- United states fcc regulations p.134
- Regulatory information for 2 ghz wireless lan module p.134
- Canada regulations p.134
- Basic regulations p.134
- European union lot 4 imaging equipment agreement environmental information p.135
- European union p.135
- Environmental information providing environmental solutions and reducing cost p.135
- Blendschutz p.136
- Larmemission p.136
- Germany p.136
- Turkey rohs regulation p.137
- Importeur p.137
- Canada p.137
- Material safety data p.138
- Weee directive 2002 96 ec p.139
- Usa canada p.139
- Product recycling and disposal p.139
- European union p.139
- Energy star p.141
- Energy program compliance p.141
- All markets p.141
- Environment health and safety eh s contact information p.142
- Numerics p.143
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