Xerox Phaser 3320DNI [110/148] A a b b c a a b b c a a b b c a a b b c c a a b b c c

Troubleshooting

Xerox Phaser 3320DN/3320DNI

User Guide

110

Misformed

characters

• If characters are improperly formed and producing hollow images, the paper stock

may be too slick. Try different paper. (See Media Guidelines on page 71.)

Page skew • Ensure that the paper is loaded properly.

• Check the paper type and quality. (See Media Guidelines on page 71.)

• Ensure that the guides are not too tight or too loose against the paper stack. (See

Loading Paper Tray 1 and Paper Tray 2 (optional) on page 66.)

Curl or wave • Ensure that the paper is loaded properly.

• Check the paper type and quality. Both high temperature and humidity can cause

paper curl. (See Media Guidelines on page 71.)

• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in

the tray.

• If the job is simplex, use the rear door as the output location. For instructions, refer

to Using the Rear Door on page 19.

Wrinkles or creases • Ensure that the paper is loaded properly.

• Check the paper type and quality. (See Media Guidelines on page 71.)

• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in

the tray.

• If the job is simplex, use the rear door as the output location. For instructions, refer

to Using the Rear Door on page 19.

Back of printouts

are dirty

Check for leaking toner. Clean the inside of the machine. (See Internal Areas on

page 91.)

Condition Suggested Solutions

aBb

AaBb

aBbC