Xerox Phaser 3320DNI — руководство по устранению неполадок печати в Linux [114/148]
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Troubleshooting
Xerox Phaser 3320DN/3320DNI
User Guide
114
Common Linux Problems
Note: Refer to the Linux User Guide supplied with your computer for further information on Linux
error messages.
Condition Suggested Solutions
The machine does not print. • Check if the printer driver is installed on your system. Open the Unified
Driver Configurator and switch to the Printers tab in the Printers
configuration window to look at the list of available machines. Make
sure that your machine is displayed on the list. If not, open the Add new
printer wizard to set up your machine.
• Check if the machine is started. Open the Printers configuration
window and select your machine from the printer list. Look at the
description in the Selected printer pane. If its status contains Stopped,
press the Start button. Normal operation of the machine should be
restored. The “stopped” status might be activated if problems in
printing occurred. For instance, this could be an attempt to print a
document when the port is being used by a scanning application.
• Ensure the port is not busy. Since functional components of the
machine (printer and scanner) share the same I/O interface (port),
simultaneous access of different “consumer” applications to the same
port is possible. To avoid possible conflicts, only one of them at a time is
allowed to gain control over the machine. The other “consumer” will
encounter a “device busy” response. You should open the Ports
Configuration window and select the port assigned to your machine. In
the Selected port pane you can see if the port is occupied by some
other application. If this is the case, you should either wait for
completion of the current job or press the Release port button.
• Check if your application has a special print option such as “-oraw”. If “-
oraw” is specified in the command line parameter, then remove it to
print properly. For Gimp front-end, select the “print” -> “Setup printer”
and edit command line parameters in the command item.
• The CUPS (Common Unix Printing System) version distributed with SuSE
Linux 9.2 (cups-1.1.21) has a problem with ipp (Internet Printing
Protocol). Use the socket printing instead of ipp or install a later version
of CUPS (cups-1.1.22 or higher).
The machine does not print
whole pages, and output is
printed on half the page.
• It is a known problem that occurs on version 8.51 or earlier of
Ghostscript, 64-bit Linux OS.The problem is solved in AFPL Ghostscript v.
8.52 or above. Download the latest version of AFPL Ghostscript from
http://sourceforge.net/projects/ghostscript/ and install it to solve this
problem.
Error message “Cannot open
port device file” displays when
printing a document.
• Avoid changing print job parameters (via LPR GUI, for example) while a
print job is in progress. Known versions of CUPS server break the print
job whenever print options are changed and then try to restart the job
from the beginning. Since Unified Linux Driver locks the port while
printing, the abrupt termination of the driver keeps the port locked and
unavailable for subsequent Print jobs. If this situation occurs, try to
release the port by selecting Release port in Port configuration
window.
Содержание
- Table of contents p.3
- Paper and media p.3
- Machine features and setups p.3
- Getting started p.3
- Centreware internet services p.3
- Specifications p.4
- Safety p.4
- General care and troubleshooting p.4
- Getting started p.5
- Machine overview p.6
- Front view p.6
- Before you use your machine take some time to familiarize yourself with the various features and options p.6
- Rear view p.7
- Product configurations p.7
- Component phaser 3320dni phaser 3320dn p.7
- Powering on the machine p.8
- Powering off the machine p.8
- Power save p.8
- On off p.8
- Ac power cord p.8
- Control panel overview p.9
- Selecting menu items p.10
- Menu overview p.10
- Feature menu p.10
- Entering alphanumeric characters p.10
- System setup emulation network setup p.11
- Setup menu p.11
- Note some menu options may be unavailable depending on your machine configuration you may be required to enter a password before making setup changes p.11
- You may also set up the network using the machine s display screen before doing that you must have the relevant information concerning the type of network protocols and computer system you use if you are not sure which setting to use contact your system administrator to configure this machine on the network a password may be required to access and change the network setups p.11
- The setup menu enables you to customize options which are specific to the machine such as language and power save and emulation settings a password may be required to access and change these setup settings p.11
- The following table shows the available options for each menu item for more detailed information refer to machine features and setups on page 75 p.11
- Various reports can be printed to provide information about your machine 1 select the menu button on the control panel 2 use the up down arrows to scroll to the information menu and select ok 3 use the up down arrows until the report you require displays and select ok 4 select ok to print the report p.12
- The following reports can be printed p.12
- Reports p.12
- Report description p.12
- Note some options may be unavailable depending on your machine configuration p.12
- Software p.13
- Cd os contents p.13
- After you have set up your machine and connected it to your computer you must install the printer software the software is supplied on the cd delivered with your machine or can be downloaded from www xerox com the following software is provided p.13
- Paper tray 1 and paper tray 2 optional p.14
- Loading paper p.14
- Bypass tray p.15
- Duplex unit p.16
- Media output locations p.18
- Using the output tray p.18
- Using the rear door p.19
- Print cartridge p.20
- General care and consumables p.20
- Cleaning tasks p.20
- Xerox support center p.21
- Further assistance p.21
- Documentation p.21
- Printing using windows p.24
- Local printer p.24
- Install printer software p.24
- Networked printer p.26
- Custom installation p.29
- Wireless printer phaser 3320dni p.32
- Print procedure p.34
- Basic tab p.35
- Print mode p.35
- Orientation p.36
- Layout options p.36
- Sided printing p.37
- Scaling options p.38
- Paper tab p.38
- Paper options p.38
- Copies p.38
- Toner save p.39
- Quality p.39
- Graphics tab p.39
- Font text p.39
- Advanced tab p.40
- Watermar p.41
- Overlay p.42
- Earth smart tab p.43
- Result simulator p.43
- Output options p.43
- Xerox tab p.44
- This tab provides version and copyright information as well as links to drivers and downloads supplies ordering and the xerox website p.44
- Xerox easy printer manager epm p.45
- Wireless setting program phaser 3320dni p.46
- To open the program p.46
- Resolution p.49
- Printing using macintosh p.49
- Printing a document p.49
- Layout p.49
- Graphics p.49
- Changing printer settings p.49
- Toner save mode p.50
- Printing multiple pages on one sheet p.50
- Printer features p.50
- Two sided printing p.50
- Using smart panel p.51
- Printing using linux p.52
- Printing from applications p.52
- Printing files p.52
- Configuring printer properties p.52
- Text tab p.54
- Printing using unix p.54
- Printing files p.54
- Margins tab p.54
- Image tab p.54
- General tab p.54
- Configuring printer properties p.54
- Printer specific settings tab p.55
- Centreware internet services p.57
- Home page p.58
- Using centreware internet services p.58
- Status p.59
- To use the stored print feature p.60
- To use the secure print feature p.60
- File download p.62
- Properties p.63
- Support p.64
- Paper and media p.65
- Preparing paper for loading p.66
- Loading paper tray 1 and paper tray 2 optional p.66
- Loading paper p.66
- Using the bypass tray p.67
- Loading the bypass tray p.68
- Envelope mode p.68
- Setting the paper size p.70
- Setting paper size and type p.70
- Setting the paper type p.70
- Media guidelines and specifications p.71
- Media guidelines p.71
- Types supported weights tray 1 tray 2 bypass tray p.72
- The table below shows the media types supported for each tray for the following paper sizes p.72
- Media types p.72
- Duplex unit p.72
- Types supported weights tray 1 tray 2 bypass tray p.73
- The table below shows the media types supported for print for each tray for the following paper sizes p.73
- For more information on supported paper sizes and weights refer to media specifications on page 119 p.73
- Duplex unit p.73
- Machine features and setups p.75
- Entering a password p.76
- Accessing the feature and setup options p.76
- Access the menu options p.76
- A description of the options available for each follows p.77
- The following information pages are available to print p.77
- The feature menu items fall into the following groups information layout paper graphics p.77
- Report description setting p.77
- Information p.77
- Feature options p.77
- The following layout feature options are available p.78
- Option description settings denotes factory default p.78
- Layout p.78
- The following paper feature options are available p.79
- Option description settings denotes factory default p.79
- The following graphics feature options are available p.80
- Option description settings denotes factory default p.80
- Option description settings p.80
- Job manage optional p.80
- If your machine has the optional memory fitted the following job management feature options are available p.80
- Graphics p.80
- You may also set up the network using the machine s display screen before doing that you must have the relevant information concerning the type of network protocols and computer system you use if you are not sure which setting to use contact your system administrator to configure this machine on the network a password may be required to access and change the network setups p.81
- The setup menu items fall into the following groups system setup emulation network setup p.81
- The setup menu enables you to customize options which are specific to the machine such as language and power save and emulation settings a password may be required to access and change these setup settings p.81
- The following system setup feature options are available p.81
- System setup p.81
- Setup options p.81
- Option description settings denotes factory default p.81
- A description of the options available for each follows p.81
- Option description settings denotes factory default p.82
- Option description settings denotes factory default p.83
- Option description settings denotes factory default p.84
- Network setup p.84
- Epson ibm p.84
- Emulation type the machine language defines how the computer communicates with the machine p.84
- Emulation setup sets the detailed settings for the selected emulation type p.84
- Emulation p.84
- Xerox phaser 3320dn 3320dni user guide 84 p.84
- The following network setup feature options are available p.84
- The following emulation feature options are available p.84
- Setup options p.84
- Postscript p.84
- Setup options p.85
- Option description settings denotes factory default p.85
- Off on p.85
- Note there are lots of parameters to be set if you are not sure leave as is or consult the network administrator p.85
- Note if you choose a wireless connection for your printer you cannot use a wired connection at the same time p.85
- Network conf enables printing of the network configuration report p.85
- Ipv6 activate p.85
- For more detailed information refer to the xerox phaser 3320dn 3320dni system administrator guide p.85
- Xerox phaser 3320dn 3320dni user guide 85 p.85
- Ethernet speed configure the network transmission speed p.85
- X use to enable 802 x and centreware internet services p.85
- Wps setting p.85
- Dhcpv6 config p.85
- Wlan signal p.85
- Clear setting reverts the network settings to the default values p.85
- Wlan default p.85
- Wireless phaser 3320dni only p.85
- Use to enable the machine to be configured on a wireless network connection p.85
- Tcp ip ipv6 selects this option to use the network through ipv6 p.85
- Tcp ip ipv4 selects the appropriate protocol and configures parameters to use the network environment p.85
- Option description settings denotes factory default p.86
- General care and troubleshooting p.87
- Storage and handling p.88
- Print cartridge p.88
- General care p.88
- Replacing the print cartridge p.89
- Checking the supplies life p.90
- Internal areas p.91
- Control panel paper trays and output tray p.91
- Cleaning the machine p.91
- Moving the machine p.92
- Troubleshooting p.93
- Status wireless led p.93
- Redistributing toner p.94
- Tips for avoiding paper jams p.95
- Tips for avoiding paper curls p.95
- Paper jams p.95
- Paper tray 1 p.96
- Paper tray 2 p.97
- Bypass tray p.98
- Inside the machine p.98
- Output area p.99
- Duplex unit area p.100
- Error messages p.101
- Print cartridge messages p.102
- Paper jam messages p.102
- Message meaning suggested solutions p.102
- Paper tray messages p.103
- Network messages p.103
- Miscellaneous messages p.103
- Message meaning suggested solutions p.103
- The following chart lists some conditions that may occur and the recommended solutions follow the suggested solutions until the problem is corrected if the problem persists call for service p.104
- Press the release latch on the left side of the machine and ope p.104
- Paper feeding problems p.104
- Condition suggested solutions p.104
- Common problems p.104
- Printing problems p.105
- Condition possible cause suggested solutions p.105
- Condition possible cause suggested solutions p.106
- Condition possible cause suggested solutions p.107
- Print quality problems p.108
- If the inside of the machine is dirty or paper has been loaded improperly there might be a reduction in print quality see the table below to clear the problem p.108
- Condition suggested solutions p.108
- A a b b c a a b b c a a b b c a a b b c a a b b c p.108
- Condition suggested solutions p.109
- Condition suggested solutions p.110
- A a b b c a a b b c a a b b c a a b b c c a a b b c c p.110
- Condition suggested solutions p.111
- A a b b c a a b b c a a b b c a a b b c a a b b c p.111
- Note refer to the microsoft windows user guide supplied with your computer for further information on windows error messages p.112
- Condition suggested solutions p.112
- Common windows problems p.112
- Note refer to the macintosh user guide supplied with your computer for further information on macintosh error messages p.113
- Condition suggested solutions p.113
- Common macintosh problems p.113
- Note refer to the linux user guide supplied with your computer for further information on linux error messages p.114
- Condition suggested solutions p.114
- Common linux problems p.114
- The following situations are ps language specific and may occur when several printer languages are used p.115
- Problem possible cause solution p.115
- Common postscript problems p.115
- Xerox support center p.116
- Printing a configuration report p.116
- Locating the serial number p.116
- Further assistance p.116
- Specifications p.117
- Machine specifications p.118
- Machine configurations p.118
- Component phaser 3320dn 3320dni p.118
- Duplex unit p.119
- Bypass tray p.119
- Paper trays 1 and 2 optional p.119
- Note the paper stack height must not exceed 0 inches 10 mm p.119
- Media specifications p.119
- Feature specification p.119
- Output tray p.120
- Feature specification p.120
- Feature specification p.121
- Electrical specifications p.121
- Print specifications p.122
- Feature specification p.122
- System requirements p.123
- Operating system cpu ram free hdd space p.123
- Operating system cpu ram p.123
- Microsoft windows p.123
- Macintosh p.123
- Free hdd space p.123
- Xerox phaser 3320dn 3320dni user guide 124 p.124
- Up to 100 mb p.124
- System requirements p.124
- Sun solaris 9 10 x86 sparc hp ux 11 11i v1 11i v2 11i v3 pa risc itanium ibm aix 5 5 5 3 5 p.124
- Pentium iv 2 ghz intel core 2 p.124
- Operating system free hdd space p.124
- Operating system cpu ram free hdd space p.124
- Mb 1 gb 1 gb 2 gb p.124
- Network environment p.125
- Item specification p.125
- Safety p.127
- Notices and safety p.128
- Safety labels and symbols p.129
- Power cord electrical safety p.130
- Operational safety information p.130
- Electrical supply p.130
- Power outlet electrical safety p.130
- Laser safety information p.131
- Device safety p.131
- Ozone safety information p.132
- Maintenance information p.132
- Emergency power off p.132
- Disconnect device p.132
- Product safety certification p.133
- Consumables information p.133
- United states fcc regulations p.134
- Regulatory information for 2 ghz wireless lan module p.134
- Canada regulations p.134
- Basic regulations p.134
- European union lot 4 imaging equipment agreement environmental information p.135
- European union p.135
- Environmental information providing environmental solutions and reducing cost p.135
- Larmemission p.136
- Germany p.136
- Blendschutz p.136
- Turkey rohs regulation p.137
- Importeur p.137
- Canada p.137
- Material safety data p.138
- Weee directive 2002 96 ec p.139
- Usa canada p.139
- Product recycling and disposal p.139
- European union p.139
- Energy star p.141
- Energy program compliance p.141
- All markets p.141
- Environment health and safety eh s contact information p.142
- Numerics p.143
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Узнайте, как решить распространенные проблемы с печатью в Linux. Пошаговые инструкции помогут восстановить работу принтера и устранить ошибки.