Xerox workcentre 6027ni [158/222] Cleaning the color toner density sensors
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Maintenance
Cleaning the Color Toner Density Sensors
Note: Clean the color toner density (CTD) sensors when an alert for the CTD sensors appears on the
control panel or in PrintingScout Printer Status window.
1. Turn off the printer.
2. Push down the rear cover release lever and pull open the cover.
3. Use a dry cotton swab to clean the color toner density sensors.
4. Close the rear cover.
158 Xerox
®
WorkCentre
®
6027 Multifunction Printer
User Guide
Содержание
- Color multifunction printer imprimante multifonction couleur user guide guide d utilisation 1
- Workcentre 1
- Contents 3
- Features 21 3
- Installation and setup 31 3
- Safety 11 3
- Paper and media 83 5
- Scanning 93 5
- Faxing 113 6
- Printing 127 6
- Copying 139 7
- Maintenance 151 7
- A specifications 195 8
- B regulatory information 203 8
- Troubleshooting 173 8
- C recycling and disposal 217 9
- Safety 11
- Notices and safety 12
- Electrical safety 13
- General guidelines 13
- Emergency turn off 14
- Power cord 14
- Operational guidelines 15
- Operational safety 15
- Ozone release 15
- Printer location 15
- Printer supplies 16
- Maintenance safety 17
- Printer symbols 18
- Symbol description 18
- Environmental health and safety contact information 19
- For more information on environment health and safety in relation to this xerox product and supplies contact the following customer help lines 19
- For product safety information in europe go to www xerox com environment_europe 19
- For product safety information in the united states and canada go to www xerox com environment 19
- Features 21
- Control panel 23 22
- Front view 22
- Parts of the printer 22
- Rear view 23 22
- This section includes front view 22 22
- Control panel 23
- Rear view 23
- Item name description 24
- Changing power saver mode settings on the control panel 25
- Exiting power saver mode 25
- Power saver mode 25
- Configuration page 26
- Information pages 26
- Printing a configuration page 26
- Accessing centreware internet services 27
- Administrative features 27
- Centreware internet services 27
- Finding the ip address at the control panel 27
- Finding the ip address of the printer 27
- Accessing the printer 28
- Finding the ip address on the configuration page 28
- Logging in 28
- Logging in at the control panel 28
- Billing meters 29
- Logging in to centreware internet services 29
- More information 30
- Resource location 30
- You can obtain more information about your printer from these sources 30
- Installation and setup 31
- Installation and setup overview 32
- Selecting a location for the printer 33
- Connecting the printer 34
- Selecting a connection method 34
- Connecting to a computer using usb 35
- Connecting to a wired network 35
- Connecting to a wireless network 35
- Connecting with 3 click connection 35
- Connecting using wi fi protected setup wps 36
- Connecting to a wireless network from the control panel 37
- Connecting using searching for networks 37
- Configuring airprint 38
- Connecting to wi fi direct 38
- Connecting with wi fi direct from your mobile device 38
- Google cloud print 39
- Connecting to a telephone line 40
- Available print drivers 41
- Installing the software 41
- Operating system requirements 41
- Installing the print drivers for a windows network printer 42
- Installing the print drivers for a windows usb printer 43
- Adding the printer 44
- Installing the drivers and utilities for macintosh os x version 10 and later 44
- Installing the print driver 44
- Utilities 45
- About tcp ip and ip addresses 46
- Configuring network settings 46
- Finding the ip address of the printer using the control panel 46
- Assigning the ip address automatically 48
- Assigning the printer ip address 48
- Assigning the ip address manually 49
- Changing the ip address using centreware internet services 50
- Changing the ip address using the installer with usb 51
- Enabling the printer for scanning 51
- Setting up the network address book 51
- Configuring general settings using centreware internet services 53
- Configuring tray settings 53
- Viewing printer information 53
- Configuring printer defaults 54
- Resetting the printer 54
- Accessing information about the printer using the control panel 55
- Configuring general setup using the control panel 55
- Using the power on wizard 55
- Accessing the general settings menu 57
- Configuring general settings 57
- Configuring the power saver timers 57
- Setting the date and time 58
- Setting the display brightness 58
- Setting the measurement units 58
- Configuring audio tones 59
- Configuring offhook wake up 59
- Configuring the ram disk 59
- Setting the auto log print 59
- Enabling the email server address book 60
- Enabling the fax server address book 60
- Setting the paper size type error alert 60
- Configuring the timers using the control panel 61
- Configuring tray settings 61
- Configuring fax defaults and settings 62
- Configuring fax settings from centreware internet services 62
- Setting fax defaults from the control panel 63
- Configuring fax line settings from the control panel 64
- Configuring fax settings at the control panel bridgetown 64
- Configuring fax incoming defaults from the control panel 65
- Configuring fax transmission defaults from the control panel 66
- Configuring fax reports from the control panel 67
- Configuring administrative security settings 68
- Configuring security settings using centreware internet services 68
- Opening the security menu 68
- Configuring ipsec settings 69
- Configuring the host access list 69
- Configuring ssl settings 71
- About security certificates 72
- Managing certificates 72
- Overview of setting up digital certificates 72
- Deleting a digital certificate 73
- Enabling https communication 73
- Viewing the digital certificate purpose 73
- Accessing the secure settings menu 74
- Configuring secure settings using the control panel 74
- Setting panel lock 74
- Setting service locks 74
- Configuring secure settings 75
- Scanning setup overview 76
- Setting up scanning 76
- Setting up scanning to a shared folder on your computer 77
- Sharing a folder on a windows computer 77
- Sharing a folder using macintosh os x version 10 and later 77
- Adding a folder as an address book entry using centreware internet services 78
- Setting up scanning to an ftp server 78
- Setting up scanning to an email address 79
- Setting up scanning to a folder on your computer with usb 80
- Setting up scanning with usb 80
- Installing the printer as a web services device 81
- Paper and media 83
- General paper loading guidelines 84
- Ordering paper 84
- Paper that can damage your printer 84
- Supported paper 84
- Paper storage guidelines 85
- Supported paper types and weights 85
- European standard sizes north american standard sizes 86
- Supported custom paper sizes 86
- Supported standard paper sizes 86
- You can use custom sized paper within the following dimensions in your printer width 76 215 mm 3 8 in length 127 355 mm 5 14 in 86
- Loading paper 87
- Configuring the paper tray for legal and a4 88
- Changing the length of the paper tray to match the paper length 89
- Envelopes 90
- Loading envelopes in the paper tray 90
- Printing on special paper 90
- Guidelines for printing labels 91
- Labels 91
- Printing on glossy cardstock 92
- Scanning 93
- Automatic document feeder guidelines 94
- Document glass guidelines 94
- Loading documents 94
- Scanning to a usb flash drive 96
- Scanning to a folder on a usb connected computer 97
- Scanning to a shared folder on a network computer 98
- Sharing a folder on a windows computer 98
- Adding a folder as an address book entry using centreware internet services 99
- Sharing a folder using macintosh os x version 10 and later 99
- Scanning to a folder on a network computer 100
- Scanning to an email address 101
- Scanning to web services on devices 102
- Scanning an image into an application 103
- Scanning an image using windows 8 103
- Scanning images into an application on a usb connected computer 103
- Scanning an image using windows vista or windows 7 104
- Scanning an image using windows xp 104
- Adjusting scanning settings 105
- Setting the output color 105
- Setting the scan resolution 105
- Adjusting the contrast 106
- Adjusting the sharpness 106
- Lightening or darkening an image 106
- Setting the file format 106
- Specifying the original size 106
- Using edge erase 107
- Changing output color 108
- Changing the default for file format 108
- Changing the default scan settings 108
- Changing edge erase 109
- Changing lighten darken 109
- Changing the default for contrast 109
- Changing the default for sharpness 109
- Changing the default for tiff file format 109
- Changing the default scan resolution 109
- Changing the original size 109
- Changing the default for image compression 110
- Changing the default for maximum email size 110
- Limiting access to scanning 111
- Faxing 113
- Phone line compatibility 114
- The fax function works best with an analog phone line voice over internet protocols voips such as fios and dsl are not supported 114
- Before you use the fax you must configure the fax settings to make it compatible with your local connection and regulations the fax settings include optional features you can use to configure the printer for faxing 115
- Configuring the printer for faxing 115
- For details on fax settings and fax default settings see configuring fax defaults and settings on page 62 115
- Loading documents for faxing 116
- Position the original document as shown 116
- Sending a fax from the printer 117
- Sending a delayed fax 118
- Sending a cover page with a fax 119
- Sending a fax from your computer 120
- Sending a fax using windows applications 120
- Sending a fax using macintosh applications 121
- Sending a fax using windows applications 121
- Printing a secure fax 122
- Polling a remote fax machine 123
- Manually sending receiving or polling using onhook 124
- Adding or editing contacts in the fax address book in centreware internet services 125
- Adding or editing groups in the fax address book in centreware internet services 125
- Editing the fax address book 125
- Adding or editing contacts in the fax address book at the control panel 126
- Adding or editing groups in the fax address book at the control panel 126
- Using the address book editor utility 126
- Printing 127
- Selecting printing options 128
- Setting default printing options for windows 128
- Windows printing options 128
- Selecting printing defaults in windows for a shared network printer 129
- Selecting printing options for an individual job for windows 129
- Macintosh printing options 130
- Saving a set of commonly used printing options for macintosh 130
- Saving a set of commonly used printing options for windows 130
- Selecting printing options for macintosh 130
- Printback 131
- Printing from mobile devices 131
- Printing with airprint 131
- Printing with xero 131
- Printing from a usb flash drive 132
- Defining a custom paper size for windows 133
- Defining custom paper sizes 133
- Using custom paper sizes 133
- Defining a custom paper size for macintosh 134
- Printing on custom paper size using windows 134
- Printing on custom paper sizes 134
- Printing on custom paper size using macintosh 135
- Printing on both sides of the paper 136
- Setting up 2 sided printing 136
- For manual 2 sided printing the back sides of the pages are printed first in reverse order for a six page document the pages are printed page 6 page 4 and then page 2 once the even pages are printed the paper is reloaded the odd pages are printed page 1 page 3 and then page 5 137
- Loading paper for manual 2 sided printing 137
- Adjusting copying options 143 139
- Copying 139
- This chapter includes making copies 140 139
- Making copies 140
- Automatic document feeder guidelines 141
- Document glass guidelines 141
- Copying an id card 142
- Adjusting copying options 143
- Basic settings 144
- Making the image lighter or darker 144
- Selecting color or black and white copies 144
- Adjusting the sharpness 145
- Collating copies 145
- Image quality settings 145
- Output adjustments 145
- Specifying the original document type 145
- Changing output color 146
- Reducing or enlarging the image 146
- Specifying the original document size 146
- Changing collation 147
- Changing reduce enlarge 147
- Changing the default copy settings 147
- Changing auto background suppression level 148
- Changing lighten darken 148
- Changing the auto exposure 148
- Changing the default for color saturation 148
- Changing the default for sharpness 148
- Changing the original document type 148
- Changing the original size 148
- Changing edge erase 149
- Changing the default color balance 149
- Changing the default for 2 up 149
- Limiting access to copying 149
- Maintenance 151
- Cleaning the printer 152
- General precautions 152
- Cleaning the scanner 153
- Cleaning the exterior 154
- Cleaning the interior 154
- Cleaning the led lenses 155
- Cleaning the color toner density sensors 158
- Adjusting for the paper type 159
- Adjusting the bias transfer roller 159
- Adjustments and maintenance procedures 159
- Adjusting the fuser 160
- Color registration 160
- Setting automatic color registration 160
- Performing a manual color registration adjustment 161
- Performing an automatic color registration adjustment 161
- Refreshing the bias transfer roller 162
- Adjusting the altitude 163
- Adjusting the touchscreen 163
- Initializing non volatile memory 164
- Clearing job history 165
- Consumables 166
- Ordering supplies 166
- When to order supplies 166
- General precautions 167
- Replacing a toner cartridge 167
- Toner cartridges 167
- Cleaning the developer 168
- Non genuine toner 168
- Refreshing the toner 168
- For more information on the xero 169
- Recycling supplies 169
- Supplies recycling program go to www xerox com gwa 169
- Changing the passcode using the control panel 170
- Checking page counts 170
- Managing the printer 170
- Printing a configuration page 170
- Viewing meter readings 170
- Moving the printer 171
- Troubleshooting 173
- Caution plug the three wire cord with grounding prong directly into a grounded ac outlet 174
- Condensation has formed inside the printer 176 174
- General troubleshooting 174
- Printer does not turn on 174
- Printer is making unusual noises 176 174
- Printer resets or turns off frequently 174
- Printer resets or turns off frequently 174 174
- Printing takes too long 176 174
- Probable causes solutions 174
- The printer does not print 175 174
- This section contains procedures to help you locate and resolve problems resolve some problems by simply restarting the printer 174
- This section includes printer does not turn on 174 174
- Probable causes solutions 175
- The printer does not print 175
- Condensation has formed inside the printer 176
- Moisture can condense inside a printer where the humidity is above 85 or when a cold printer is located in a warm room condensation can form in a printer after it has been sitting in a cold room that is heated quickly 176
- Printer is making unusual noises 176
- Printing takes too long 176
- Probable causes solutions 176
- Minimizing paper jams 177
- Paper jams 177
- Locating paper jams 178
- Clearing paper jams 179
- Clearing paper jams from the output tray 179
- Clearing paper jams from the back of the printer 181
- Clearing paper jams from the automatic document feeder 183
- Clearing paper jams from the front of the printer 183
- Label and envelope misfeeds 187 186
- Multiple sheets pulled together 186
- Paper jam message stays on 187 186
- Paper misfeeds 186
- Paper misfeeds 186 186
- Probable causes solutions 186
- This section includes multiple sheets pulled together 186 186
- Troubleshooting paper jams 186
- Label and envelope misfeeds 187
- Note check for and remove torn pieces of paper in the paper path 187
- Paper jam message stays on 187
- Probable causes solutions 187
- Controlling print quality 188
- Print quality problems 188
- Solving print quality problems 188
- Symptom cause solution 189
- Symptom cause solution 190
- Symptom cause solution 191
- Symptom cause solution 192
- Error and status messages 193
- Getting help 193
- Online support assistant 193
- Printingscout alerts 193
- Specifications 195
- Standard features 196
- Clearance requirements 197
- Dimensions and weight 197
- Physical specifications 197
- Total space requirements 197
- Elevation 198
- Environmental specifications 198
- Relative humidity 198
- Temperature 198
- Electrical specifications 199
- Energy star equipment is preset at the factory to switch to power saver modes after 2 minutes from the last copy or print 199
- Energy star qualified product 199
- Multifunction printer is energy sta 199
- Power consumption 199
- Power supply voltage and frequency 199
- Power supply voltage power supply frequency 199
- Printer mode power consumption 199
- Qualified under the energy star program requirements for imaging equipment 199
- The energy star and energy star mark are registered united states trademarks 199
- The energy star imaging equipment program is a team effort between united states european union and japanese governments and the office equipment industry to promote energy efficient copiers printers fax multifunction printers personal computers and monitors reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity 199
- The xero 199
- This printer does not consume electric power when the power switch is turned off even if the printer is connected to an ac outlet 199
- Workcentr 199
- Note warm up time assumes an ambient temperature of 22ºc 72 f at 60 relative humidity 200
- Performance specifications 200
- Printer warm up time power on 35 seconds or less recovery from sleep mode 28 seconds or less 200
- Controller specifications 201
- Ethernet 10 100 base t 201
- Ieee802 1 b g n wireless connectivity 201
- Interfaces 201
- Mb ram 201
- Memory 201
- Mhz arm11mp 201
- Processor 201
- Universal serial bus usb 2 201
- Regulatory information 203
- Basic regulations 204
- Canada 204
- European union 204
- United states fcc regulations 204
- Environmental benefits of duplex printing 205
- Environmental information providing environmental solutions and reducing cost 205
- European union lot 4 imaging equipment agreement environmental information 205
- Introduction 205
- Energy star 206
- Environmental choice certified to office machines ccd 035 206
- Paper types 206
- Power consumption and activation time 206
- Blendschutz 207
- Germany 207
- Importeur 207
- Lärmemission 207
- Regulatory information for 2 ghz wireless network adapter 207
- Turkey rohs regulation 207
- Copy regulations 208
- United states 208
- Canada 209
- Other countries 210
- Data coupler information 211
- Fax regulations 211
- Fax send header requirements 211
- United states 211
- Canada 212
- Canada cs 03 issue 9 213
- European union 213
- If you have problems with your product contact your local xerox representative this product can be configured to be compatible with other country networks before reconnecting the device to a network in another country contact your xerox representative for assistance 213
- Pan european analog pstn and pan european analog pstn and compatible pbx certifications 213
- Radio equipment and telecommunications terminal equipment directive 213
- The ren assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface the termination on an interface could consist of any combination of devices the only limitation to the number of devices is the requirement that the sum of the rens of the devices does not exceed 5 for the canadian ren value please see the label on the equipment 213
- This device has been designed to work with the national public switched telephone networks and compatible pbx devices of the following countries 213
- This product has been tested to and is compliant with cs 03 issue 9 213
- This product has been tested to and is compliant with tbr21 or es 103 021 1 2 3 or es 203 021 1 2 3 technical specifications for terminal equipment for use on analog switched telephone networks in the european economic area 213
- This xerox device has been self certified by xerox for pan european single terminal connection to the analog public switched telephone network pstn in accordance with directive 1999 5 ec 213
- Warning do not attempt to make such connections yourself contact the appropriate electric inspection authority or electrician to make the ground connection 213
- New zealand 214
- For correct operation total of the rns of all devices connected to a single line at any time should not exceed five 215
- South africa 215
- This modem must be used in conjunction with an approved surge protection device 215
- Material safety data sheets 216
- Recycling and disposal 217
- All countries 218
- If you are managing the disposal of your xerox product please note that the printer may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations the presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market for recycling and disposal information contact your local authorities perchlorate material this product may contain one or more perchlorate containing devices such as batteries special handling may apply please see www dtsc ca gov hazardouswaste perchlorate 218
- North america 219
- Xerox operates an equipment take back and reuse recycle program contact your xerox representative 1 800 ask xerox to determine if this xerox product is part of the program for more information about xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your local authorities 219
- Domestic household environment 220
- European union 220
- Professional business environment 220
- Battery removal 221
- Battery symbol note 221
- Business users in the european union 221
- Collection and disposal of equipment and batteries 221
- Disposal outside of the european union 221
- Other countries 222
- Please contact your local waste management authority to request disposal guidance 222
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