Adaptec ASR-8405 SGL — основы устранения проблем с RAID контроллерами и дисками [70/117]

Adaptec ASR-8405 SGL [70/117] Solving problems
10 Solving Problems
This chapter provides basic troubleshooting information and solutions for solving controller problems.
Troubleshooting Checklist
If you encounter difculties installing or using your Adaptec RAID controller, check these items rst:
With your computer powered off, check the connections to each disk drive, power supply, LED
connector, and so on.
Try disconnecting and reconnecting disk drives from the Adaptec RAID controller.
Check that your Adaptec RAID controller is installed in a compatible PCIe expansion slot. To
double-check the bus compatibility of your controller, see About Your RAID Controller on page 17.
Ensure that your Adaptec RAID controller is rmly seated and secured in the PCIe expansion slot.
If your Adaptec RAID controller is not detected during system boot, try installing it in a different
compatible expansion slot. (See Installing the Controller on page 41 for instructions.)
Did the driver install correctly?
If you have external disk drives (or other devices), are they powered on?
Check the Readme for compatibility issues and known problems.
If you are still unable to resolve a problem, you can nd additional troubleshooting information and
direction on the Adaptec Web site at www.adaptec.com or the Support Knowledgebase at
ask.adaptec.com.
Monitoring Disk Drives Status
You can use the ‘blink’ feature in maxView Storage Manager to monitor the status of your SAS and SATA
disk drives. When you blink a specic disk drive or set of disk drives, the LED(s) on the selected disk
drives ash.
This table describes the LED ash states.
LED Flash StateSlot StateController Device State
OnDevice is faultyFailed
Slow ashDevice is rebuildingRebuilding
Fast ashIdentify the deviceBlink
OffNo errorOther
For more information about using maxView Storage Manager to monitor your disk drives, refer to the
maxView Storage Manager Users Guide or the online Help.
Silencing the Alarm
If your Adaptec RAID controller includes an alarm, the alarm will sound when an error occurs. To silence
the alarm, use maxView Storage Manager (see Managing Your Storage Space on page 68.) OR the ARC
utility (see Modifying Your Controllers Conguration on page 91.)
Recovering from a Disk Drive Failure
This section explains how to recover when a disk drive or SSD fails:
If the array was protected by a hot spare, see Failed Disk Drive Protected by a Hot Spare on page
71.
If the array was not protected by a hot spare, see Failed Disk Drive Not Protected by a Hot Spare
on page 71.
If there is a disk drive failure in more than one array simultaneously, see Failure in Multiple Arrays
Simultaneously on page 71.
70Proprietary and Condential to PMC-Sierra, Inc.
Document No.: CDP-00283-04-A Rev. A, Issue
Serial Attached SCSI RAID Controllers Installation and User's Guide

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