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Brother NC-2100p [76/96] Chapter nine troubleshooting

CHAPTER 9 TROUBLESHOOTING

9-1

CHAPTER NINE

Troubleshooting

Overview

This chapter describes procedures for troubleshooting problems you may encounter

with a Brother Print Server, it is divided into the following sections:

1. Installation Problems

2. Intermittent Problems

3. Protocol-Specific Troubleshooting

Содержание

External 10 100base tx print server 1
Nc 2100p 1
User s guide 1
Compilation and publication 2
If for any reason you must ship your print server carefully package the print server to avoid any damage during transit it is recommended that you save and use the original packaging the print server should also be adequately insured with the carrier 2
Shipment of the print server 2
Trademarks 2
Warning 2
When shipping the print server put it into the unti static bag to avoid a damage 2
External 10 100base tx print server 3
Nc 2100p 3
User s guide 3
Chapter one unix printing printing from unix linux using tcp ip 4
Table of contents 4
Chapter three peer to peer printing how to print in a windows 95 98 me peer to peer network 5
Chapter two tcp ip printing printing from windows nt or windows 2000 xp lan server and warp server 5
Chapter four netbios peer to peer printing how to printing using netbios on windows 95 98 me nt 2000 xp lan server and os 2 warp server 6
Chapter five how to configure internet printing for windows 95 98 me nt 4 windows 2000 xp internet printing installation 7
Chapter seven web based management how to use a web browser to manage your device 8
Chapter six appletalk ethertalk tcp ip printing printing from a macintosh 8
Chapter eight tcp ip configuration assigning tcp ip information 9
Chapter nine troubleshooting 9
Appendix 10
Index i 1 10
Federal communications commission fcc declaration of conformity for u s a only 11
Important information regulations 11
Ec declaration of conformity 12
Industry canada compliance statement for canada only 12
Chapter one unix printing printing from unix linux using tcp ip 13
Overview 13
Printing from unix linux using tcp ip 13
Unix printing 13
Tcp ip 14
General tcp ip unix host configuration 15
Linux configuration 17
Hp ux configuration 18
Ibm rs 6000 aix configuration 19
Sun solaris 2 x configuration 20
Sco unix configuration 21
Ibm as400 22
Other systems 22
Other sources of information 24
Chapter two tcp ip printing printing from windows nt or windows 2000 xp lan server and warp server 25
Overview 25
Printing from windows nt or windows 2000 xp lan server and warp server 25
Tcp ip printing 25
Windows nt 3 x nt 4 2000 xp tcp ip configuration 26
Standard tcp ip port printing 27
Windows 2000 xp printing printer driver not yet installed 27
Windows 2000 xp printing printer driver already installed 28
Windows nt 4 printing 28
Windows nt 4 printing installing the brother peer to peer software 29
Windows nt 4 printing adding a second brother lpr port 30
Windows nt 4 printing associating to the printer 30
Windows nt 3 x printing 31
Windows nt 3 x printing printer driver not yet installed 31
Configuration of an os 2 server 32
Lan server os 2 warp server configuration 32
Server configuration 32
Other sources of information 34
Chapter three peer to peer printing how to print in a windows 95 98 me peer to peer network 35
How to print in a windows 95 98 me peer to peer network 35
Overview 35
Peer to peer printing 35
Installing the brother peer to peer software 36
Tcp ip printing 36
Adding a second brother lpr port 37
Associating to the printer 37
Other sources of information 38
Chapter four netbios peer to peer printing how to printing using netbios on windows 95 98 me nt 2000 xp lan server and os 2 warp server 39
How to printing using netbios on windows 95 98 me nt 2000 xp lan server and os 2 warp server 39
Netbios peer to peer printing 39
Overview 39
Print server configuration 40
Changing the workgroup domain name using telnet or a web browser 41
Netbios port monitor for windows 95 98 me nt4 2000 xp 41
Installing the brother netbios port monitor 42
Associating the printer 43
Windows 95 98 me 43
Windows nt4 2000 xp 43
Adding a second netbios print port 44
Windows 95 98 me 44
Windows nt4 2000 xp 44
Lan server os 2 warp server configuration 45
Server configuration 45
Workstation configuration 45
Other sources of information 46
Chapter five 47
Chapter five how to configure internet printing for windows 95 98 me nt 4 windows 2000 xp internet printing installation 47
How to configure internet printing for windows 95 98 me nt 4 windows 2000 xp 47
Internet printing installation 47
Overview 47
Brother internet print general information 48
General information 48
Brother internet print 49
Brother internet print configuring the brother print server 49
Print server configuration checklist 49
Brother internet print using bradmin professional utility to configure the print server 50
Brother internet print using a web browser to configure the print server 51
Brother internet print using telnet to configure the print server 52
Brother internet print installing the bip software on windows95 98 me nt4 2000 xp 53
Setup from cd rom 53
Adding a second brother internet port 55
Other sources of information 55
Appletalk ethertalk tcp ip printing 56
Chapter six appletalk ethertalk tcp ip printing printing from a macintosh 56
Overview 56
Printing from a macintosh 56
Macintosh configuration os 8 9 57
Operation 58
How to select the print server appletalk ethertalk 59
How to select the print server tcp ip 60
How to select the print server appletalk ethertalk 62
Macintosh configuration os x v 10 10 62
How to select the print server tcp ip 63
Changing the configuration 64
Other sources of information 64
Chapter seven web based management how to use a web browser to manage your device 65
How to use a web browser to manage your device 65
Overview 65
Web based management 65
How to connect to your printer using a browser 66
Web function page 66
Other sources of information 67
Assigning tcp ip information 68
Chapter eight tcp ip configuration assigning tcp ip information 68
Overview 68
Tcp ip configuration 68
Changing the ip address using the bradmin professional utility 69
Using dhcp to configure the ip address 70
Using arp to configure the print server ip address 71
Using rarp to configure the ip address 72
Using bootp to configure the ip address 73
Changing the ip address settings with the telnet console 74
Other sources of information 75
Chapter nine 76
Chapter nine troubleshooting 76
Overview 76
Troubleshooting 76
Installation problems 77
Yellow 79
Intermittent problems 80
Tcp ip troubleshooting 81
Unix troubleshooting 82
Windows 95 98 me peer to peer print lpr troubleshooting 84
Windows nt lan server tcp ip troubleshooting 84
Windows 95 98 me nt 4 peer to peer print netbios troubleshooting 85
Windows 95 98 me peer to peer hp jetadmin compatible method troubleshooting 85
Brother internet print tcp ip troubleshooting 86
Appletalk troubleshooting 87
Web browser troubleshooting tcp ip 88
Appendix 89
Appendix a 89
General information 89
How to print the configuration page 90
Appendix b using services 91
General 91
Appendix c reloading the print server firmware 92
General 92
Reloading firmware using bradmin professional utility 93
Reloading process 94

Brother NC-2100p [76/96] Chapter nine troubleshooting

Содержание

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