Philips SERIES 1000 NT1150/10 [12/120] English

Troubleshooting

This chapter summarises the most common problems you could encounter

with the appliance. If you are unable to solve the problem with the

information below, visit www.philips.com/support for a list of frequently

asked questions or contact the Consumer Care Centre in your country.

Problem Possible cause Solution

The appliance pulls

at the hairs.

You move the appliance too fast. Do not move the appliance too fast.

The disposable battery is empty. Insert a new battery.

The appliance

does not work.

The disposable battery is empty or has

been inserted incorrectly.

Replace the battery or insert it correctly.

The cutting element of the trimming

head is very dirty, for instance because

some nasal mucus has dried inside the

cutting element.

To clean the cutting element, immerse

it in a glass with warm water for a few

minutes. Then switch on the appliance.

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