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Multy Mini(WSQ20)
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Zyxel Multy Mini(WSQ20) [14/86] Use the rest button

Chapter 2 Hardware

Multy WiFi System User’s Guide

Figure 8 WSQ60/WSQ50 Reset Button

Figure 9 WSQ20 Reset Button

Figure 10 WSR30 Reset Button

2.3.1 Use the Rest Button

Follow the steps below for a factory reset.

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Default login details 1
Multy u x mini 1
User s guide 1
Important 2
Keep this guide for future reference 2
Read carefully before use 2
Related documentation 2
Chapter 1 get to know your multy wifi system 3
Chapter 2 hardware 3
Chapter 3 set up your multy wifi system 8 3
Table of contents 3
Appendix a customer support 74 4
Appendix b legal information 80 4
Get to know your multy wifi system 5
Overview 5
Chapter 1 get to know your multy wifi system 6
Feature multy plus wsq60 multy x wsq50 multy mini wsq20 multy u wsr30 6
In the following example the first multy device connects to the router to act as the primary multy pm while the other multy devices are extender multys e1 or e2 to expand wireless coverage the extender multys help relay communications from wireless clients to the primary multy and router 6
Multy devices include the following 6
Multy u is designed for home use while multy x and its extender multy mini are designed for small businesses multy plus is designed for medium sized businesses the differences between these devices are summarized in the next table 6
Multy wifi system user s guide 6
Table 1 differences between multy devices 6
Wsq20 multy mini 6
Wsq50 multy x 6
Wsq60 multy plus 6
Wsr30 multy u 6
Getting started 7
How to manage your multy sites 7
Zyxel multy app 7
Hardware 8
Hardware connections 8
Hardware installation 10
Mounting holes 10
Wsq50 wsq20 installation 10
Wsr30 installation 12
Reset button 13
Use the rest button 14
Led light 15
Chapter 2 hardware 16
Color status description 16
Figure 12 wsq20 led 16
Figure 13 wsr30 led 16
Multy wifi system user s guide 16
Table 3 wsq60 wsq50 wsq20 led descriptions 16
The following are the led descriptions for your multy device 16
Chapter 2 hardware 17
Color status description 17
Multy wifi system user s guide 17
Table 3 wsq60 wsq50 wsq20 led descriptions continued 17
Table 4 wsr30 led descriptions 17
Introduction 18
Set up your multy wifi system 18
Use the zyxel multy app 18
Add and install your first multy device 20
Test your mobile phone connection speed 26
Test your multy device connection speed 28
Measure your wifi signal strength 30
Enable or disable guest wifi 32
Note the share icon is available after you enable wifi or guest wifi and set a wifi name and password for this wifi network 34
Share wifi name and password with a qr code 34
Note you can group clients by applying the same schedule profile to them this allows you to block allow access or set a schedule for all client devices in the same group 35
Set a wifi schedule for clients 35
Note you can only set a timer to block internet access on the clients that do not belong to any schedule group 39
Pause internet access for an individual client 39
Note you should already have created a schedule profile and applied the profile to client devices to group them 41
Pause or resume internet access for a group 41
Check your multy device s configuration details 43
Use custom dns server 44
Check your multy to multy signal strength 46
Turn on or off the multy device s led 46
Remove a multy device 48
Restart your multy device 48
Note not all multy devices have an e label which contains legal and regulatory information in the app see table 1 on page 6 for multy devices without an e label you may check the label printed on the device 49
View legal and regulatory information 49
Install a second multy site 51
Change the name or picture of a multy site 53
Note the switch site option is available only when you have more than one multy site 53
Remove a multy site 55
Enable or add port forwarding rules 57
Enable dmz 60
Note these settings apply to the entire multy site by default your multy site is in nat mode 62
Switch to nat bridge mode 62
Note you need to have a myzyxelcloud account to use this feature 63
Turn notifications on or off 63
Enable or disable daisy chain network topology 66
Note this feature is not available on all multy devices the daisy chain and network topology menus appear only when using a multy device that supports daisy chain see table 1 on page 6 to see which devices support this feature 66
Report a problem with the zyxel multy app 68
Log in with a myzyxelcloud account 69
Manage your multy wifi system with amazon alexa 71
Note to use the alexa voice service you must have logged into the zyxel multy app with a myzyxelcloud account and set up the multy device s both the multy devices and alexa device should be connected to the same wifi network 71
Customer support 74
Ppendi 74
Austria 75
Belarus 75
Europe 75
Malaysia 75
Pakistan 75
Philippines 75
Singapore 75
Taiwan 75
Thailand 75
Vietnam 75
Belgium 76
Bulgaria 76
Czech republic 76
Denmark 76
Estonia 76
Finland 76
France 76
Germany 76
Hungary 76
Latvia 77
Lithuania 77
Netherlands 77
Norway 77
Poland 77
Romania 77
Russia 77
Slovakia 77
Sweden 77
Switzerland 77
Argentina 78
Brazil 78
Ecuador 78
Israel 78
Latin america 78
Middle east 78
Turkey 78
Ukraine 78
Africa 79
Australia 79
North america 79
Oceania 79
South africa 79
Legal information 80
Ppendi 80
Appendix b legal information 81
Declaration of conformity with regard to eu directive 2014 53 eu radio equipment directive red 81
Déclaration d exposition aux radiations 81
European union 81
Industry canada radiation exposure statement 81
Innovation science and economic development canada rss gen rss 247 statement 81
Multy wifi system user s guide 81
Appendix b legal information 82
Multy wifi system user s guide 82
Appendix b legal information 83
List of national codes 83
Multy wifi system user s guide 83
Safety warnings 83
Appendix b legal information 84
Environment statement 84
Erp energy related products 84
European union disposal and recycling information 84
Multy wifi system user s guide 84
台灣 84
About the symbols 85
Appendix b legal information 85
Explanation of the symbols 85
Multy wifi system user s guide 85
Viewing certifications 85
Zyxel limited warranty 85
以下訊息僅適用於產品屬於專業安裝並銷售至台灣地區 85
安全警告為了您的安全請先閱讀以下警告及指示 85
Appendix b legal information 86
Multy wifi system user s guide 86
Open source licenses 86
Registration 86

Zyxel Multy Mini(WSQ20) [14/86] Use the rest button

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