Beurer EM40 [27/28] Problems and solutions
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Beurer EM40 [27/28] Problems and solutions

Beurer EM40 [27/28] Problems and solutions
27
Note: You will find these markings on batteries containing harmful
substances: Pb = battery containing lead, Cd = battery containing
cadmium, Hg = battery containing mercury.
Please dispose of the device in accordance with the directive
2002/96/EC – WEEE (Waste Electrical and Electronic Equipment). If
you have any queries, please refer to the local authorities responsible
for waste disposal.
10. Problems and solutions
The machine does not switch on when the ON/OFF button is pressed.
What should I do?
(1)
Make sure that the batteries have been inserted correctly and have contact.
(2) Change the batteries if necessary.
(3) Contact customer service.
The electrodes are detaching themselves from the body. What should I
do?
(1) Clean the adhesive surface of the electrodes with a damp, lint-free cloth.
Then let them dry in the air and attach them again. Should the electrodes
still not adhere firmly, they must be replaced.
(2) Before each application, clean the skin, avoiding using any skin cream or
oils before treatment. Shaving can increase adhesion of the electrodes.
The machine is giving out abnormal signal tones during treatment. What
should I do?
(1) Look at the display. Is any channel flashing? ‡ Interrupt the programme
by pressing the ON/OFF button. Make sure that the connecting leads
are properly connected to the electrodes. Make sure that there is a firm
contact between the electrodes and the treatment area.
(2) Make sure that the plug of the connecting lead is firmly connected to the
machine.
(3) If the signal tones do not stop and the channel is flashing, change the
connecting cable.
(4) The display shows a flashing battery signal. Renew the batteries.
There is no noticeable stimulation. What should I do?
(1) If a warning signal sounds, go through the steps described above.
(2) Press the ON/OFF key to start the programme again.
(3) Check that the electrodes are positioned properly and make sure that the
adhesive electrodes are not overlapping.
(4) Increase pulse intensity in stages.
(5) The batteries are almost empty. Replace these.
You are aware that the electrodes feel uncomfortable. What should I do?
(1) The electrodes are badly positioned. Check positioning and if necessary
reposition the electrodes.
(2) The electrodes are worn. Due to the fact that current distribution can no
longer be guaranteed evenly over the entire surface, these may lead to
skin irritation. You must therefore replace these.
The skin in the treatment area becomes red. What should I do?
Stop treatment immediately and wait until the skin has returned to normal. If
any redness beneath the electrode soon disappears, this is not dangerous
and is due to the increased circulation which has been stimulated locally.
If, however, the skin irritation remains and there is possibly itching or inflam-
mation, please consult your doctor before further use. It may possibly be
caused by an allergy to the adhesive surface.
The belt clip is not secure. What should I do?
If the clip is fastened to the belt and only then connected to the machine,
there is not optimal hold. You should therefore take the machine in your
hand. Position the belt clip on the back of the machine. You will notice the
correct position of the clip when you hear it click into position. Now secure
the machine with belt clip on the belt again.
11. Technical details
Name and model: EM 40
Initial curve shape: biphase square-wave pulse
Pulse duration: 40– 250 μs
Pulse frequency: 1–120 Hz
Output voltage: max. 90 Vpp (at 500 Ohm)
Output current: max. 180 mApp (at 500 Ohm)
Power supply: 3x AAA batteries
Treatment time: adjustable from 5 to 90 minutes
Intensity: adjustable from 0 to 15
Pb Cd Hg

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