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Axis 214 PTZ [42/53] Axis 214 ptz
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AXIS 214 PTZ
For further assistance, please contact your reseller or check the product’s support pages on the Axis Website
at http://www.axis.com/techsup
Problems with the MPEG-4 format
No MPEG-4 displayed in the
client.
Check that the correct network interface i
s selected in the AMC control panel applet (network tab).
Check that the relevant MPEG-4 conne
ction methods are enabled in the AMC control panel applet (network tab).
In the AMC control applet, select the MPEG-4 tab and click t
he button Set to default MPEG-4 decoder.
No multicast MPEG-4 displayed in
t
he client
Check with your network administrator that the multicast addresses used by the
AXIS 214 PTZ are valid for your network.
Check with your network administrator to see if there
is a firewall preventing viewing.
Multicast MPEG-4 only accessible by
local cli
ents
Check if your router supports multicasting, or if the router settings between the client and the server need to be
configured. The TTL (Time To Live) value may need to be increased.
Poor rendering of MPEG-4 images Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.
If text overlays are blurred, or if there are other rende
ring problems, you may need to enable Advanced Video Ren-
dering from the MPEG-4 tab in the AMC control panel applet.
Ensure that your graphics card is using the latest device
driver. The latest drivers can usually be downloaded from
the manufacturer's website.
Color saturation is different in
MPEG-4 a
nd Motion JPEG
Modify the settings for your graphics adapter. Please see the adapter's documentation for more information.
Lower frame rate than expected Reduce number of applications running on the client computer.
Check with the system administrator that t
here is enough bandwidth available. See also the online help.
Check in the AMC control panel applet (MPEG-4 tab)
that video processing is not set to Decode only I frames.
Lower the image resolution.
Image degeneration Decrease the GOV length, see the online
help for more information.
No images displayed in the Web interface
Problem with AMC
(Int
ernet Explorer only)
To enable the updating of images in Microsoft
Internet Explorer, set your Web browser to allow ActiveX controls.
Also, make sure that AXIS Media Control (AMC) component is installed on your workstation.
Installation of additional ActiveX
component re
stricted or prohibited
Configure your AXIS 214 PTZ to use a Java applet for updating the images under
Live View Config > Layout > Default Viewer for Internet Explorer. See help files for more information.
Video Image Problems
Image too dark or too light See the help on Video & Image Settings.
Problems uploading own files There is only limited space available for
the upload of your own files. Try deleting one or more existing files, to free
up space.
Missing images in uploads This can occur when trying to use a larger
image buffer than is actually available. Try lowering the frame rate or
the upload period.
Slow image update Configuring, e.g. pre-buffers, hi-res images
, high frame rate etc will reduce the performance of the AXIS 214 PTZ.
Slow performance Slow performance may be caused by e.g. heav
y network traffic, many users with access to unit, low performing
client, use of features such as event handling and image rotation.
Bad snapshot images
Display incorrectly configured on your
wo
rkstation
In Display Properties, configure your display to show at least 65000 colors, i.e. at least 16-bit.
Using only 16 or 256 colors on your display w
ill produce dithering artifacts in the image.
Audio problems
No audio Check that:
• PC sound card, speakers and microph
one are correctly connected.
• The Mute button is not pressed.
• The volume in and volume out settings are correct.
• All cabling is connected.
• The value of the Post Content Length in you
r proxy server is 1MB or more. You may need to contact your sys-
tem administrator to do this.
No full-duplex function Incorrect configuration. Check the set
ting in the camera’s Setup pages.
Sound card does not support full-duplex. For information on how to
check if your sound card supports full-duplex,
please visit www.axis.com and see the support section for Axis camera products.
Poor performance Too many users/clients connected. Try limiting the
number of clients allowed to connect.
Low bandwidth. Reduce the Speed setting on the Audio sett
ings page. Setting lower speed will reduce any
break-up in the sound, but will also increase the transmission delay. If running in Full-Duplex mode, try switching
to Half-Duplex mode.
Whining or screeching sound from
s
peakers (feedback)
Poor positioning of speakers and/or microphone. Relocate the speakers or microphone so that they do not point
towards each other, and/or lower the volume.
Содержание
- About this document 2
- Australia 2
- Axis communications 2
- Canada 2
- Electromagnetic compatibility emc 2
- Europe 2
- Intellectual property rights 2
- Legal considerations 2
- Liability 2
- Quick user s guide 2
- Safety notice battery replacement 2
- Safety notices used in this manual 2
- Support 2
- Trademark acknowledgments 2
- Weee directive 2
- Table of contents 3
- Product description 5
- Accessing the camera 7
- Accessing the camera from a browser 7
- Setting the password for root 7
- Accessing the camera from the internet 8
- The live view page 8
- Pan tilt zoom controls 9
- Viewer controls 9
- Ptz control queue 10
- Audio stream types 11
- Video and audio streams 11
- Video stream types 11
- Axis media control 12
- How to stream mpeg 4 12
- Mpeg 4 protocols and communication methods 12
- Accessing the audio streams 13
- Audio transmission methods 13
- Other methods of accessing the video stream 13
- Other mpeg 4 clients 13
- Accessing the setup link from a browser 14
- Configuring the camera 14
- Video image settings 15
- Advanced camera settings 16
- Overlay image 16
- Mpeg 4 17
- Axis media control 19
- Basic audio settings 20
- Advanced audio settings 22
- Layout 23
- Live view config 23
- External video 25
- Html examples 25
- Advanced calibration 26
- Advanced ctrl panel 26
- Advanced limits 26
- Control queue 26
- Guard tour 26
- Preset positions 26
- Ptz configuration 26
- Axis 214 ptz 27
- Event configuration 27
- Event servers 27
- Event servers and enter the required information for the selected server type 27
- Event type a set of parameters describing how and when the axis 214 ptz should perform cer tain actions an event type may result in a single event or it may result in many all depending on how often the conditions governing its behavior are met triggered event type an event that is activated by a specific internal or external trigger condi tion for example by motion detection or by an external device such as a door switch or a sensor scheduled event type an event that runs at a pre programmed time action what occurs when the event triggers e g the upload of video images to an ftp server or email notification 27
- For details on each setting please refer to the online help available from each web page 27
- Notification messages 27
- Terminology 27
- This section describes how to configure the axis 214 ptz for alarm and handling the axis 214 ptz can be configured to perform certain actions when certain types of events occur 27
- When the setup is complete the connection can be tested by clicking the test button the connection test will take approximately 10 seconds 27
- Event types 28
- Motion detection 29
- Scheduled events 29
- Port status 30
- Security https 31
- Security ip address filter 31
- Security users 31
- System options 31
- Security 802 x 32
- Date time 33
- Network basic tcp ip settings 33
- Network advanced tcp ip settings 34
- Network socks 35
- Network qos quality of service 36
- Network smtp email 36
- Network snmp 36
- You can activate trap reporting enter the ip address of the management server and choose the trap community to use when sending a trap message to the management system 36
- Maintenance 37
- Network bonjour 37
- Network rtp mpeg 4 37
- Network upnp 37
- Ports devices i o ports 37
- Advanced 38
- Resetting to the factory default settings 38
- Support 38
- Connecting audio equipment 39
- Connections 39
- I o inputs and outputs 39
- Schematic connection diagram 39
- Checking the firmware 40
- Troubleshooting 40
- Updating the firmware 40
- Axis 214 ptz 41
- If you contact the axis support desk please help us resolve your problems by providing a server report a log file and a brief description of the problem 41
- Logs reports the log file records events within the unit since the last restart of the system and can prove a useful diagnostic tool for troubleshooting 41
- Support 41
- Support overview the server report contains important information about the server and its software as well as a list of the current parameters 41
- Symptoms possible causes and remedial actions 41
- Axis 214 ptz 42
- For further assistance please contact your reseller or check the product s support pages on the axis website at http www axis com techsup 42
- Axis 214 ptz 43
- Technical specifications 43
- Axis 214 ptz 44
- Axis 214 ptz 45
- General performance considerations 45
- High image resolutions and or lower compression levels result in larger images bandwidth affected access by large numbers of motion jpeg and or unicast mpeg 4 clients bandwidth affected simultaneous viewing of different streams resolution compression etc by many clients frame rate and bandwidth affected accessing both motion jpeg and mpeg 4 video streams simultaneously frame rate and band width affected heavy usage of event settings affects the cpu load frame rate affected enabled motion detection frame rate and bandwidth affected heavy network utilization due to poor infrastructure bandwidth affected viewing on poorly performing client pc lowers perceived performance frame rate affected access by large number of audio clients using full duplex mode bandwidth affected 45
- Ntsc ntsc aspect ratio corrected 45
- Optimizing your system 45
- Overlay settings and the help for file naming date time formats 45
- Pal pal aspect ratio corrected 45
- The axis 214 ptz ntsc delivers the following file sizes 45
- The axis 214 ptz pal delivers the following file sizes 45
- The following factors are among the most important to consider 45
- To do this special format strings are added as part of a text overlay simply add r average frame rate in fps and or b average bandwidth in kbps to the overlay 45
- To see the bandwidth and frame rate currently required by the video stream the axis 214 ptz provides a tool that can be used to display these values directly in the video image 45
- When setting up the camera it is important to consider how various settings and situations will affect performance some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some will affect both if the load on the cpu reaches its maximum this will also affect the frame rate 45
- Bandwidth 46
- Frame rates motion jpeg 46
- Frame rates mpeg 4 46
- Axis 214 ptz 47
- Glossary of terms 47
- Axis 214 ptz 48
- Axis 214 ptz 49
- Axis 214 ptz 50
- Axis 214 ptz 51
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