![Planet IM-1000 [3/211] Customer service](/img/pdf.png)
Planet IM-1000 [3/211] Customer service
２
Customer Service
For information on customer service and support for the Internet Monitor, please refer to the following
Website URL:
http://
www.planet.com.tw
Before contacting customer service, please take a moment to gather the following information:
♦ Internet Monitor serial number and MAC address
♦ Any error messages that displayed when the problem occurred
♦ Any software running when the problem occurred
♦ Steps you took to resolve the problem on your own
Revision
User’s Manual for PLANET Internet Monitor
Model: IM-1000
Rev: 1.0 (November, 2006)
PartNo.EM-IM1000v1
Содержание
- Ce mark warning 2
- Copyright 2
- Disclaimer 2
- Trademarks 2
- Customer service 3
- Revision 3
- Table of contents 4
- Chapter 1 introduction 6
- Package contents 7
- Front view 8
- Specification 8
- Chapter 2 system 10
- Administrator 11
- Interface ip 12
- Setting 12
- Date time 13
- Interface ip 16
- Setting 17
- Date time 23
- Permitted ips 24
- Language 25
- Software update 26
- Chapter 3 user list 27
- Setting 28
- Example 30
- Example 1 user list 33
- Example 1 user list 35
- Example 1 user list 37
- ３６ 37
- Example 1 user list 38
- ３７ 38
- Example 1 user list 39
- Chapter 4 im management 47
- Configure login notice 48
- Types of notification 49
- Im management 51
- Login notice 51
- ５０ 51
- ５１ 52
- Im management 53
- Login notice 53
- ５２ 53
- Authentication 54
- How to use 57
- Internal user must pass the im authentication then he she is allowed to create msn connection use the built in user authentication 60
- Internal user must pass the im authentication then he she is allowed to create yahoo connection use external radius server authentication windows 2003 built in authentication 63
- Internal user must pass the im authentication then he she is allowed to create qq connection use external pop3 server authentication 83
- Internal user must pass the im authentication then he she is allowed to create icq connection use external ladp server authentication windows 2003 server built in authentication 86
- Default rule 112
- Msn special default rule 113
- Qq special default rule 115
- Apply the use privilege of qq messenger from im 1000 117
- １１７ 118
- User had changed qq password then applied the modify privilege of qq password from im 1000 122
- Example 2 124
- Im management 124
- １２３ 124
- To modify the im account information by importing the user account list configuration excel list 125
- Authentication name 126
- Example 3 126
- Im account 126
- Im account authentication method 126
- Im management 126
- Im software 126
- Means the description 126
- Step2 open the user account list by excel im_rule_list csv 126
- Types of rule 126
- User ip address 126
- User mac address 126
- Complete the modification and save the file 127
- Example 3 127
- If mis engineer want to add one im account just add one row and type the related information 127
- Im management 127
- Step3 assume that mis engineer want to modify one msn account 127
- To modify the ip and mac address 127
- To modify the rule type and change default to accept 127
- Yahoo test03 default 172 9 0 04 00 05 5d 95 5b c6 127
- Account rule 130
- Types of account rule 130
- To modify the im account rule 131
- Add im account 132
- Remove im account 132
- Chapter 5 setting 134
- Setting 135
- Chapter 6 user 137
- Monitor the internet record of the specific user 138
- Chapter 7 service 150
- Service 151
- Web smtp 162
- Web pop3 164
- Telnet 168
- Chapter 8 anomaly flow ip 170
- Setting set the anomaly flow setting alarm and block the intrusion packets which sent by internal virus infected pcs 172
- Intrusion ip when we complete the notification setting the system will instant show the message at intrusion ip or send netbios alarm notification to the invader and administrator s pc after system has detected there are many intrusion packets from the external computer 177
- Chapter 9 local disk 180
- Storage time 181
- Disk space 182
- Chapter 10 remote backup 184
- Backup terms 185
- To set the backup folder 187
- To set backup immediately 191
- Backup the record of shared directory 192
- Browse 194
- Set browse folder 194
- Chapter 11 report 195
- Setting 196
- １９６ 197
- １９７ 198
- １９８ 199
- The im 1000 will mail the statistics report to recipients by pdf attachment 201
- ２００ ２００ 201
- In record service it contains the 8 different services as the same as the record in storage report it shows the status of storage space and flow report the storage report is displayed in 202
- Storage report 202
- Chapter 12 status 204
- System info 205
- System info status 206
- Arp table 207
- Record info 208
- Event log 210
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