LG T9PETNBEDRS [20/48] Points to check before contacting customer service

20

If you experience one of the followings while using the product, please check again. It may not be malfunction.

Symptoms Cause Troubleshooting

The cleaner doesn’t

start.

Is the battery completely dis

-

charged?

•

stand?

•

The product doesn’t start when it is charged on

the charging stand. Pick up the product from the

charging stand to use.

When did you replace the hose

battery?

•

Replace the AAA battery of the hose.

Suction power be

•

Clean the pre-lter, motor protection lter, and

exhaust lter.

•

If suction power is still weak after cleaning the

lter, replace the lter at the LG Electronics

Service Center.

Is the suction nozzle, hose, or

length adjustment extension tube

blocked by a large foreign object?

stand plugged in?

•

Plug the power cord of the charging stand into

the socket.

Is the product or battery put on

the charging stand correctly?

•

Put the charging stand on a at spot and put

the product or battery correctly.

Did you charge the product at a

room temperature before use.

Hot air comes out of

the product.

Is the product working?

•

It’s not malfunction as hot air after cooling down

motor heat is coming out through the exhaust

pipe.

POINTS TO CHECK BEFORE CONTACTING CUSTOMER SERVICE