Liebherr KBs 3864-20 [13/14] Customer service
![Liebherr KBs 3864-20 [13/14] Customer service](/views2/1074621/page13/bgd.png)
u
To dismantle door racks: Pull off
protective film from the decorative
trims.
u
Remove boxes and covers by lifting
up and out.
After cleaning:
u
Wipe dry the appliance and items of equipment.
u
Connect the appliance and switch it on again.
u
Switch on SuperFrost (see 5.6.4) .
u
Put the food back inside.
6.3 Customer service
First check whether you can correct the fault yourself by refer-
ence to the list (see Malfunction). If this is not the case, please
contact the customer service whose address is given in the
enclosed customer service list.
WARNING
Risk of injury if repair work is not carried out professionally!
u
Have any repairs and action - not expressly specified - on
the appliance and mains cable carried out by service
personnel only. (see Maintenance)
u
Read the appliance
designation
Fig. 17 (1)
, service
No.
Fig. 17 (2)
and
serial No.
Fig. 17 (3)
off the type plate
located inside the
appliance on the left-
hand side.
Fig. 17
u
Notify the customer service, specifying the fault, appliance
designation
Fig. 17 (1)
, service No.
Fig. 17 (2)
and serial No.
Fig. 17 (3)
.
w
This will help us to provide you with a faster and more accu-
rate service.
u
Keep the appliance closed until the customer service
arrives.
w
The food will stay cool longer.
u
Pull out the mains plug (not by pulling the connecting cable)
or switch off the fuse.
7 Malfunction
Your appliance is designed and manufactured for a long life
span and reliable operation. If a malfunction nonetheless
occurs during operation, check whether it is due to a handling
error. In this case you will have to be charged for the costs
incurred, even during the warranty period. You may be able to
rectify the following faults yourself:
Appliance does not work.
→
The appliance is not switched on.
u
Switch on the appliance.
→
The power plug is not properly inserted in the wall socket.
u
Check power plug.
→
The fuse of the wall socket is not in order.
u
Check fuse.
The compressor runs for a long time.
→
The compressor switches to a low speed when little cold is
needed. Although the running time is increased as a result,
energy is saved.
u
This is normal in energy-saving models.
→
SuperFrost is activated.
u
The compressor runs for longer in order to rapidly cool the
food. This is normal.
→
SuperCool is activated.
u
The compressor runs for longer in order to rapidly cool the
food. This is normal.
The inverter regularly flashes every 15 seconds*.
→
The inverter is equipped with a diagnostic LED.
u
The flashing is normal.
Excessive noise.
→
Speed-controlled* compressors may produce varying
running noise due to different speed steps.
u
The sound is normal.
A bubbling and gurgling noise.
→
This noise comes from the refrigerant flowing in the refriger-
ation circuit.
u
The sound is normal.
A quiet clicking noise.
→
The noise is produced whenever the refrigeration unit
(motor) automatically switches on or off.
u
The sound is normal.
A hum. It is briefly a little louder when the refrigeration
unit (the motor) switches on.
→
The refrigeration increases automatically when the Super-
Frost, function is activated, fresh food has just been placed
in the appliance or the door has been left open for a while.
u
The sound is normal.
→
The refrigeration increases automatically when the Super-
Cool function is activated, fresh food has just been placed
in the appliance or the door has been left open for a while.
u
The sound is normal.
→
The ambient temperature is too high.
u
Solution: (see 1.2)
A low hum.
→
The sound is produced by air flow noise of the fan.
u
The sound is normal.
Vibratory noise.
→
The appliance is not standing firmly on the floor. As a result,
adjoining units or objects are set into vibration by the
running refrigeration unit.
u
Move the appliance away a little and align it using the
adjustable feet.
u
Move bottles and containers apart.
The temperature display indicates: F0 to F9
→
There is a fault.
u
Contact the customer service. (see Maintenance).
DEMO shines in the temperature display.
→
The demo mode is activated.
u
Contact the customer service. (see Maintenance).
The outside surfaces of the appliance are warm.
→
The heat of the refrigeration circuit is used to prevent
condensate from forming.
u
This is normal.
The temperature is not cold enough.
→
The door of the appliance is not properly closed.
u
Close the door of the appliance.
→
Insufficient ventilation.
u
Clear ventilation grilles.
→
The ambient temperature is too high.
u
Solution: (see 1.2) .
Malfunction
13
Содержание
- Appliance at a glance 2
- Contents 2
- Description of appliance and equip ment 2
- Description of appliance and equipment 2
- Range of appliance use 2
- Conformity 3
- External dimensions of the appli ance 3
- External dimensions of the appliance 3
- General safety information 3
- Homedialog 3
- Saving energy 3
- Controls and displays 4
- Installing the appliance 4
- Operating and control elements 4
- Putting into operation 4
- Temperature display 4
- Transporting the appliance 4
- Changing over the door hinges 5
- Detaching the lower soft stop mechanism 5
- Putting into operation 5
- Changing the freezer compartment door 6
- Detaching the door 6
- Fitting the door 6
- Fitting the lower soft stop mechanism 6
- Putting into operation 6
- Transferring bearing parts 6
- Aligning the door 7
- Disposing of packaging 7
- Insertion into a row of kitchen units 7
- Putting into operation 7
- Adjusting the brightness 8
- Brightness of the temperature display 8
- Child proofing 8
- Connecting the appliance 8
- Control 8
- Door alarm 8
- Food refrigeration 8
- Muting the door alarm 8
- Refrigerator compartment 8
- Setting the child lock function 8
- Switching on the appliance 8
- Biofresh compartment 9
- Control 9
- Hydrosafe 9
- Moving the storage rack 9
- Relocating the shelves 9
- Removing the bottle holder 9
- Setting the temperature 9
- Supercool 9
- Using the sectioned shelf 9
- Adjusting the temperature in the biofresh compartment 10
- Control 10
- Drysafe 10
- Storage times 10
- Storing food 10
- Control 11
- Drawers 11
- Freezer compartment 11
- Freezing food 11
- Humidity control plate 11
- Setting the humidity in the hydrosafe 11
- Storage times 11
- Superfrost 11
- Thawing food 11
- Cleaning the appliance 12
- Defrosting 12
- Defrosting freezer compartment 12
- Defrosting refrigerator compartment 12
- Maintenance 12
- Customer service 13
- Malfunction 13
- Decommissioning 14
- Disposing of the appliance 14
- Switching off the appliance 14
- Taking the appliance out of service 14
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