Einhell BT-MS 2112 [27/152] Warranty certiﬁ cate

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Warranty certiﬁ cate

Dear Customer,

All of our products undergo strict quality checks to ensure that they reach you in perfect condition. In the

unlikely event that your device develops a fault, please contact our service department at the address

shown on this guarantee card. Of course, if you would prefer to call us then we are also happy to oﬀ er

our assistance under the service number printed below. Please note the following terms under which

guarantee claims can be made:

1. These guarantee terms cover additional guarantee rights and do not aﬀ ect your statutory warranty

rights. We do not charge you for this guarantee.

2. Our guarantee only covers problems caused by material or manufacturing defects, and it is restric-

ted to the rectiﬁ cation of these defects or replacement of the device. Please note that our devices

have not been designed for use in commercial, trade or industrial applications. Consequently, the

guarantee is invalidated if the equipment is used in commercial, trade or industrial applications or

for other equivalent activities. The following are also excluded from our guarantee: compensation for

transport damage, damage caused by failure to comply with the installation/assembly instructions

or damage caused by unprofessional installation, failure to comply with the operating instructions

(e.g. connection to the wrong mains voltage or current type), misuse or inappropriate use (such as

overloading of the device or use of non-approved tools or accessories), failure to comply with the

maintenance and safety regulations, ingress of foreign bodies into the device (e.g. sand, stones or

dust), eﬀ ects of force or external inﬂ uences (e.g. damage caused by the device being dropped) and

normal wear resulting from proper operation of the device. This applies in particular to rechargeable

batteries for which we nevertheless issue a guarantee period of 12 months. The guarantee is rende-

red null and void if any attempt is made to tamper with the device.

3. The guarantee is valid for a period of 2 years starting from the purchase date of the device. Guaran-

tee claims should be submitted before the end of the guarantee period within two weeks of the de-

fect being noticed. No guarantee claims will be accepted after the end of the guarantee period. The

original guarantee period remains applicable to the device even if repairs are carried out or parts are

replaced. In such cases, the work performed or parts ﬁ tted will not result in an extension of the gua-

rantee period, and no new guarantee will become active for the work performed or parts ﬁ tted. This

also applies when an on-site service is used.

4. In order to assert your guarantee claim, please send your defective device postage-free to the

address shown below. Please enclose either the original or a copy of your sales receipt or ano-

ther dated proof of purchase. Please keep your sales receipt in a safe place, as it is your proof of

purchase. It would help us if you could describe the nature of the problem in as much detail as pos-

sible. If the defect is covered by our guarantee then your device will either be repaired immediately

and returned to you, or we will send you a new device.

Of course, we are also happy oﬀ er a chargeable repair service for any defects which are not covered by

the scope of this guarantee or for units which are no longer covered. To take advantage of this service,

please send the device to our service address.

Also refer to the restrictions of this warranty concerning wear parts/consumables and missing parts as

set forth in the warranty conditions in these operating instructions.

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