Pioneer FH-X360UB — troubleshooting Common Playback Issues and Error Messages [11/32]
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Pioneer FH-X360UB — troubleshooting Common Playback Issues and Error Messages [11/32]

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Pioneer FH-X360UB [11/32] Troubleshooting
Black plate (11,1)
Troubleshooting
Symptoms are written in bold and causes in reg-
ular, non-indented text. Regular, indented text is
used to indicate actions to be taken.
The display automatically returns to the ordinary
display.
You did not perform any operation within about 30
seconds.
Perform operation again.
The repeat play range changes unexpectedly.
Depending on the repeat play range, the selected
range may change when another folder or track is
being selected or during fast forwarding/reversing.
Select the repeat play range again.
A subfolder is not played back.
Subfolders cannot be played when FLD (folder re-
peat) is selected.
Select another repeat play range.
NO XXXX appears when a display is changed
(NO TITLE, for example).
There is no embedded text information.
Switch the display or play another track/file.
The unit is malfunctioning.
There is interference.
You are using a device, such as a cellular phone,
that may cause audible interference.
Move electrical devices that may be causing the
interference away from the unit.
Error messages
When you contact your dealer or your nearest
Pioneer Service Center, be sure to note the error
message.
Symptoms are written in bold and causes in reg-
ular, non-indented text. Regular, indented text is
used to indicate actions to be taken.
Common
AMP ERROR
This unit fails to operate or the speaker connection is
incorrect; the protective circuit is activated.
Check the speaker connection. If the message
fails to disappear even after the engine is
switched off/on, contact your dealer or an
authorized Pioneer Service Station for
assistance.
CD player
ERROR-07, 11, 12, 17, 30
The disc is dirty.
Clean the disc.
The disc is scratched.
Replace the disc.
ERROR-07, 10, 11, 12, 15, 17, 30, A0
There is an electrical or mechanical error.
Turn the ignition switch OFF and back ON, or
switch to a different source, then back to the CD
player.
ERROR-15
The inserted disc is blank.
Replace the disc.
ERROR-23
Unsupported CD format.
Replace the disc.
FORMAT READ
Sometimes there is a delay between the start of play-
back and when you start to hear any sound.
Wait until the message disappears and you hear
sound.
NO AUDIO
The inserted disc does not contain any playable files.
Replace the disc.
SKIPPED
The inserted disc contains DRM protected files.
The protected files are skipped.
PROTECT
All the files on the inserted disc are embedded with
DRM.
Replace the disc.
USB storage device
FORMAT READ
Sometimes there is a delay between the start of play-
back and when you start to hear any sound.
Wait until the message disappears and you hear
sound.
NO AUDIO
There are no songs.
Transfer the audio files to the USB storage device
and connect.
The connected USB storage device has security en-
abled.
Follow the USB storage device instructions to
disable the security.
SKIPPED
The connected USB storage device contains DRM
protected files.
The protected files are skipped.
PROTECT
All the files on the connected USB storage device
are embedded with DRM.
Replace the USB storage device.
N/A USB
The connected USB device is not supported by this
unit.
! Connect a USB Mass Storage Class compliant
device.
! Disconnect your device and replace it with a
compatible USB storage device.
CHECK USB
The USB connector or USB cable has short-
circuited.
Check that the USB connector or USB cable is
not caught in something or damaged.
CHECK USB
The connected USB storage device consumes more
than maximum allowable current.
Disconnect the USB storage device and do not
use it. Turn the ignition switch to OFF, then to
ACC or ON and then connect only compliant
USB storage devices.
ERROR-19
Communication failed.
Perform one of the following operations.
–Turn the ignition switch OFF and back ON.
–Disconnect the USB storage device.
–Change to a different source.
Then, return to the USB source.
ERROR-23
USB storage device was not formatted with FAT12,
FAT16 or FAT32.
USB storage device should be formatted with
FAT12, FAT16 or FAT32.
English
Additional information
11
Appendix
Additional information
En
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