Whirlpool AFB 1840 A+ [34/37] After sales service
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Whirlpool AFB 1840 A+ [34/37] After sales service

Whirlpool AFB 1840 A+ [34/37] After sales service
34
• Is the automatic ice maker ON/OFF button set
to ON?
• Make sure the lever of the automatic ice maker,
inside the freezer compartment, is not turned to
OFF, i.e. in the horizontal position (on some
models).
• Is the water turned on? Is water getting to the
automatic ice maker?
• Is there a water filter installed on the appliance
(on some models)? This filter may be clogged or
installed incorrectly. First, check the filter
installation instructions to ensure that the filter
was installed correctly and is not clogged. If
installation or clogging is not a problem, call a
qualified person or a technician.
If there is water in the defrost pan:
• This is normal in hot, damp weather. The pan can
even be half full. Make sure the appliance is level
so that the water does not overflow
If the edges of the appliance cabinet, which
come in contact with the door seal, are warm
to the touch:
• This is normal in hot weather and when the
compressor is running.
If the light does not work:
• Have you checked the protection devices and
fuses of the electrical system in your home?
• Is the power cable plugged into a live socket with
the proper voltage?
• Has the light bulb burnt out?
In the case of burnt-out bulbs:
1. Always unplug the appliance from the mains.
2. See chapter “Maintenance and Cleaning”.
If the motor seems to run too much:
• Is the condenser free of dust and fluff?
• Are the doors properly closed?
• Are the door seals properly fitted?
• On hot days or if the room is warm, the motor
naturally runs longer.
• If the appliance door has been left open for a
while or if large amounts of food have been
stored, the motor will run longer in order to cool
down the interior of the appliance.
• Motor running time depends on different things:
number of door openings, amount of food
stored, temperature of the room, setting of the
temperature controls.
If the appliance temperature is too high:
• Are the appliance controls correctly set?
• Has a large amount of food been added to the
appliance?
• Check that the doors are not opened too often.
• Check that the doors close properly.
• Make sure that air flow vents inside the
compartment are not blocked, as this prevents
the circulation of cold air.
If there is moisture build-up:
• Make sure that air flow vents inside the
compartment are not blocked, as this prevents
the circulation of air.
• Make sure that the food is properly packaged.
Dry any dampness on food containers before
placing them in the appliance.
• Check that the doors are not opened too often.
When the door is opened, humidity from the
room air enters the appliance. The more often
the door is opened, the faster humidity builds up,
especially when the room itself is very humid.
• If the room is very humid, it is normal for
moisture to build up inside the refrigerator.
If the doors do not open and close properly:
• Check that food packages are not blocking the
door.
• Check that the internal parts or automatic ice
maker are not out of position.
• Check that the door seals are not dirty or sticky.
• Ensure the appliance is level.
AFTER-SALES SERVICE
Before contacting After-Sales Service:
Switch the appliance on again to see if the problem
has been solved. If it has not, disconnect the
appliance from the power supply and wait for about
an hour before switching on again.
If, after performing the checks described in the
Troubleshooting Guide and switching the appliance
on again, your appliance still does not work properly,
contact the After-sales Service, explain the problem.
Specify:
• the model and appliance serial number (stated on
the rating plate),
• the nature of the problem,
• the Service number (the number after the word
SERVICE on the data plate on the inside of the
appliance),
• your full address,
• your telephone number and area code.
Note:
The direction of door opening can be changed.
If this operation is performed by After-sales
Service it is not covered by the warranty.
ELECTRICAL CONNECTION
1) For Great Britain only
Warning - this appliance must be earthed
Fuse replacement
If the mains lead of this appliance is fitted with a BS
1363A 13amp fused plug, to change a fuse in this
type of plug use an A.S.T.A. approved fuse to BS
1362 type and proceed as follows:
1. Remove the fuse cover (A) and
fuse (B).
2. Fit replacement 13A fuse into
fuse cover.
3. Refit both into plug.
Important:
The fuse cover must be refitted
when changing a fuse and if the fuse
cover is lost the plug must not be
used until a correct replacement is fitted.
Correct replacement are identified by the colour
insert or the colour embossed in words on the base
of the plug.
Replacement fuse covers are available from your
local electrical store.
2) For the Republic of Ireland only
The information given in respect of Great Britain
will frequently apply, but a third type of plug and
socket is also used, the 2-pin, side earth type.
3) Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket
outlet, please contact Whirlpool Service for further
instruction. Please do not attempt to change plug
yourself. This procedure needs to be carried out by
a qualified Whirlpool technician in compliance with
the manufactures instructions and current standard
safety regulations.

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