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Zyxel GS-1116 EE [5/30] Customer support
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Dimension GS-1116/GS-1124 Gigabit Switch
Customer Support v
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact ZyXEL
Communications Corporation offices worldwide, in one of the following ways:
Contacting Customer Support
When you contact your customer support representative, have the following information ready:
• Product model and serial number
• Warranty information
• Date that you received your product.
• Brief description of the problem and the steps you took to solve it.
SUPPORT E-MAIL TELEPHONE
1
WEB SITE METHOD
LOCATION
SALES E-MAIL FAX
1
FTP SITE
REGULAR MAIL
support@zyxel.com.t
w
+886-3-578-3942 www.zyxel.com
www.europe.zyxel.com
ftp.zyxel.com
WORLDWIDE
sales@zyxel.com.tw
+886-3-578-2439 ftp.europe.zyxel.com
ZyXEL Communications
Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Taiwan
support@zyxel.com +1-800-255-4101
+1-714-632-0882
www.us.zyxel.com NORTH
AMERICA
sales@zyxel.com
+1-714-632-0858 ftp.us.zyxel.com
ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
support@zyxel.de +49-2405-6909-0 www.zyxel.de GERMANY
sales@zyxel.de
+49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
+33 (0)4 72 52 97 97 FRANCE info@zyxel.fr
+33 (0)4 72 52 19 20
www.zyxel.fr ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
support@zyxel.es +34 902 195 420 SPAIN
sales@zyxel.es
+34 913 005 345
www.zyxel.es
ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
support@zyxel.dk +45 39 55 07 00 www.zyxel.dk DENMARK
sales@zyxel.dk
+45 39 55 07 07
ZyXEL Communications A/S
Columbusvej 5
2860 Soeborg
Denmark
1
“+” is the (prefix) number you enter to make an international telephone call.
Содержание
- Copyright 2
- Copyright 2004 by zyxel communications corporation 2
- Disclaimer 2
- Trademarks 2
- Zyxel limited warranty 3
- Ce mark warning 4
- Certifications 4
- Fcc interference statement 4
- Fcc warning 4
- Interference statements and warnings 4
- Taiwanese bciq a warning 4
- Brief description of the problem and the steps you took to solve it 5
- Contacting customer support 5
- Customer support 5
- Customer support v 5
- Date that you received your product 5
- Dimension gs 1116 gs 1124 gigabit switch 5
- If you have questions about your zyxel product or desire assistance contact zyxel communications corporation offices worldwide in one of the following ways 5
- Is the prefix number you enter to make an international telephone call 5
- Product model and serial number 5
- Warranty information 5
- When you contact your customer support representative have the following information ready 5
- Dimension gs 1116 gs 1124 gigabit switch 6
- Vi customer support 6
- Table of contents 7
- List of figures 9
- List of tables 9
- About gigabit ethernet 10
- About the dimension gs 1116 and gs 1124 gigabit switch 10
- General syntax conventions 10
- Preface 10
- Related documentation 10
- Chapter 1 getting to know the switch 11
- Getting to know the switch 11
- Introduction 11
- Features 12
- Ieee 802 p class of service 12
- Gigabit switch for server farm 13
- Gigabit switch network applications 13
- Package contents 13
- Gigabit switch for super user work groups 14
- Chapter 2 hardware description and installation 17
- Desktop installation 17
- Hardware description and installation 17
- Rack mounted installation 18
- 1000mbps rj 45 auto negotiating ports 19
- Front panel 19
- Rear panel 19
- Rear panel power connection 19
- Auto sensing auto mdi mdix ports 20
- Mini gbic slots 20
- Pull the transceiver out of the slot 21
- Put the transceiver s dust cover on the transceiver 21
- Remove the fiber optic cables from the transceiver 21
- Transceiver removal 21
- Unlock the transceiver s latch latch styles vary 21
- Use the following steps to remove a mini gbic transceiver sfp module from the gbic port 21
- Front panel connections 22
- Keep the dust cover on a fiber optic module until you connect it 22
- Use the appropriate ethernet or fiber optic cables to connect the module to an ethernet switch with a fiber optic module remove the dust covers from the connectors you may need to clean the fiber optic cable s connectors with a cotton swab dipped in alcohol 22
- You can use unshielded twisted pair utp or shielded twisted pair stp ethernet cables for rj 45 ports the following table describes the types of network cable used for the different connection speeds 22
- Front panel leds 23
- Make sure the cable length between connections does not exceed 100 23
- Meters 328 feet 23
- The following table provides led descriptions 23
- The leds give real time status information 23
- 8 hardware description and installation 24
- Base t ethernet ports 24
- Dimension gs 1116 gs 1124 gigabit switch 24
- Led color status description 24
- Mini gbic slots 24
- System 24
- Table 2 4 front panel led descriptions 24
- 1000 leds 25
- Chapter 3 troubleshooting 25
- Introduction 25
- Lnk act or lnk act led 25
- Pwr led 25
- The leds do not show the speed of my ethernet device 25
- The lnk act or lnk act led does not light up when a device is connected 25
- The pwr led on the front panel does not light up 25
- This section describes common problems you may encounter with the switch in your network and possible solutions 25
- Troubleshoot the switch using the leds to detect problems 25
- Troubleshooting 25
- 2 troubleshooting 26
- Dimension gs 1116 gs 1124 gigabit switch 26
- Fdx col led 26
- Improper network cabling and topology 26
- Improper network cabling or topology setup is a common cause of poor network performance and network failure 26
- Table 3 4 troubleshooting fdx led 26
- Table 3 5 troubleshooting improper network cabling and topology 26
- What is the duplex mode of the ethernet device 26
- Dimension gs 1116 gs 1124 gigabit switch 27
- Product specifications 27
- Product specifications a 27
- This section provides the specifications of the switch 27
- B product specifications 28
- Dimension gs 1116 gs 1124 gigabit switch 28
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