Supermicro cse-732i-865b [10/42] 5 returning merchandise for service

SC732 Chassis Manual

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1-5 Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required be-

fore any warranty service will be rendered. You can obtain service by calling your

vendor for a Returned Merchandise Authorization (RMA) number. When returning

to the manufacturer, the RMA number should be prominently displayed on the

outside of the shipping carton, and mailed prepaid or hand-carried. Shipping and

handling charges will be applied for all orders that must be mailed when service

is complete.

For faster service, RMA authorizations may be requested online (http://www.super-

micro.com/support/rma/).

Whenever possible, repack the chassis in the original Supermicro carton, using the

original packaging material. If these are no longer available, be sure to pack the

chassis securely, using packaging material to surround the chassis so that it does

not shift within the carton and become damaged during shipping.

This warranty only covers normal consumer use and does not cover damages in-

curred in shipping or from failure due to the alteration, misuse, abuse or improper

maintenance of products.

During the warranty period, contact your distributor rst for any product problems.