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KVM Over the NET™ User Manual

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Kvm over the net 1
Kvm over the net user manual 1
User manual 1
Www aten com 1
Emc information 2
Sj t 11364 2006 3
The following contains information that relates to china 3
Be sure to register your product at our online support center 4
For telephone support call this number 4
Online registration 4
Telephone support 4
User information 4
Batterie avis de sécurité 5
Battery safety notice 5
Il existe un risque d explosion si la batterie est remplacée par un incorrect tapez jeter les piles usagées selon la pertinente instructions 5
There is a risk of explosion if the battery is replaced with an incorrect type dispose of used batteries according to the relevant instructions 5
User notice 5
Package contents 6
Chapter 1 7
Chapter 2 7
Contents 7
Hardware setup 7
Introduction 7
Chapter 3 8
Chapter 4 8
Chapter 5 8
Logging in 8
Super administrator setup 8
The user interface 8
Chapter 6 9
Port access 9
Chapter 7 10
User management 10
Chapter 8 11
Chapter 9 11
Device management 11
Chapter 10 12
Chapter 11 12
Chapter 12 12
Chapter 13 12
Download 12
Maintenance 12
Port operation 12
The log server 12
Appendix 13
About this manual 15
Overview 15
An appendix at the end of the manual provides technical and troubleshooting information 16
Chapter 12 port operation provides detailed information on accessing and operating the devices connected to the kvm over the net switch s ports 16
Chapter 13 the log server explains how to install and configure the log server 16
Conventions 16
This manual uses the following conventions 16
Product information 17
Terminology 17
This page intentionally left blank 18
Chapter 1 19
Introduction 19
Overview 19
The kvm over the net series of switches are ip based kvm control units that allow both local and remote operators to monitor and access multiple servers from a single console a single kn4140v can control up to 40 servers and by cascading up to 40 compatible 16 port switches as many as 640 servers can be controlled on a complete two stage installation 19
The switches in this series are differentiated according to the number of buses they support and the number of kvm ports they provide as shown below 19
Features 23
Hardware 23
Management 23
Easy to use interface 24
Advanced security 25
Virtual media 25
Virtual remote desktop 25
V series exclusive 26
Remote user computers 27
Servers 27
System requirements 27
Cat 5e or higher cable is required to connect the kvm over the net switch to the kvm adapter cables see page 25 28
If you use adapter cables purchased prior to your switch purchase 28
Kvm adapter cables 28
Note 1 the kvm adapter cables marked with an asterisk are for use with the kn2124v kn2140v kn4124v kn4140v kn2116v kn2132v kn4116v and kn4132v switches only 28
The following kvm adapter cables are required for use with the kvm over the net switch 28
You may have to upgrade the adapter s firmware see page 204 28
Browsers 29
Operating systems 29
See mac systems page 259 for further information 29
Supported browsers for users that log into the kvm over the net switch include the following 29
Supported operating systems for remote user computers include windows 2000 and higher and those capable of running the java runtime environment jre 6 update 3 or higher linux mac sun etc 29
Supported operating systems for the servers connected to the switch s ports are shown in the table below 29
Components 30
Kn2116v kn2132v kn4116v kn4132v front view 30
Kn2124v kn2140v kn4124v kn4140v front view 30
Kn2116a kn2132 kn4116 kn4132 front view 31
Kn2132 kn4116 kn4132 front view 31
Kn2116v kn2132v kn4116v kn4132v rear view 33
Kn2124v kn2140v kn4124v kn4140v rear view 33
Kn2116a kn2132 kn4116 kn4132 rear view 34
Kn2132 kn4116 kn4132 rear view 34
Kn4116 differs in that it only has a single block of kvm ports 16 ports in total 34
Kvm over the net user manual 34
Note the figure above shows the rear panel of a kn2132 kn4132 with two blocks of 16 kvm ports 32 ports in total the kn211 34
This page intentionally left blank 36
Before you begin 37
Chapter 2 37
Hardware setup 37
Overview 37
Stacking 38
Stacking and rack mounting 38
Rack mounting 39
Single stage installation 43
Kn2124v kn2140v kn4124v kn4140v single stage installation diagram 45
Kn2116v kn2132v kn4116v kn4132v single stage installation diagram 46
Kvm over the net user manual 46
Chapter 2 hardware setup 47
Kn2132 kn4116 kn4132 single stage installation diagram 47
Adapter cable connection diagram 48
Kvm over the net user manual 48
Adapter cable connection diagram cont 49
Chapter 2 hardware setup 49
Two stage installation 50
Chapter 2 hardware setup 51
Kh1516 51
Kn4140v 51
Two stage installation diagram 51
Pdu installation 52
Hot plugging 54
The adapter id function 54
Powering off and restarting 55
Port id numbering 56
Port selection 56
Chapter 3 57
First time setup 57
Overview 57
Super administrator setup 57
After you successfully log in the local console main page appears 58
Network setup 59
Changing the super administrator login 60
Moving on 62
Chapter 4 63
Local console login 63
Logging in 63
Overview 63
Browser login 64
Windows client ap login 65
A description of the connection screen is given in the following table 66
The windows client ap connection screen 66
Connecting windows client ap 67
The file menu 68
The file menu allows the operator to create save and open user created work files a work file consists of all the information specified in a client session this includes the server list and server ip list items as well as the hotkey settings 68
The file menu consists of the following items 68
Whenever a user runs the client program it opens with the values contained in the current work file the current work file consists of the values that were in effect the last time the program was closed 68
Java client ap login 69
A description of the connection screen is given in the following table 70
The java client ap connection screen 70
Connecting java client ap 71
This page intentionally left blank 72
Chapter 5 73
Overview 73
The user interface 73
The web browser main page 73
Manufacturing number 74
Page components 74
The mfg number manufacturing number is an internal serial number used by aten s factory and technical support staff to identify products this number does not affect products warranty if your product requires after sales services you may provide the mfg number to aten s sales or technical support staff to identify the product and model number 74
The web page screen components are described in the table below 74
The number and type of icons that appear on the tab bar at the top of the page are determined by the user s type super administrator administrator user and the permissions assigned when the user s account was created the functions associated with each of the icons are explained in the table below 75
The tab bar 75
There are two small icons at the extreme right of the page their functions are described in the table below 75
The ap gui main page 76
Click this icon to close the gui main page and go to the display of the last selected port 77
The gui can be navigated via the keyboard as shown in the table below 77
There is an additional icon at the extreme right of the page 77
In addition there are two small icons at the bottom right as described in the following table 78
The local console gui main page 78
The local console gui main page is similar to the java and windows ap gui main page 78
The major difference is that the local console main page doesn t have a tab for download and array mode is only available for the v series of switches 78
The control panel 79
Winclient control panel 79
The control panel functions are described in the table below 81
Winclient control panel functions 81
Macros 84
An explanation of the hotkey actions is given in the table below 85
Video settings 93
Advanced video settings 94
The meanings of the video adjustment options are given in the table 94
Button bar the buttons on the button bar are toggles their actions are described in the table below 98
The kvm over the net switch supports multiple user logins which may cause access conflicts to alleviate the problem a message board has been provided which allows users to communicate with each other 98
The message board 98
Virtual media 100
The zoom icon controls the zoom factor for the remote view window settings are as follows 103
The on screen keyboard 104
Mouse pointer type 106
After clicking on the pon icon a list of the power outlets associated with the connected port appears with the available options 107
Power over the net 107
The power over the net icon provides the ability to power on power off and reboot outlets associated with the port on the pon device see power management page 134 for details from the control panel click this icon to select from the available choices 107
Display panel window 108
Extended displays 108
The extended displays icon provides the ability to view the screens in an extended display setup when you click the icon the display panel window appears with the extended screens as shown here 108
The size and number of screens in the display panel window depends on how the setup is configured see extended display page 139 for details 108
Mouse dynasync mode 109
Clicking the control panel icon brings up a dialog box that allows you to configure the items that appear on the control panel as well as its graphical settings 111
Control panel configuration 111
The organization of the dialog box is described in the table below 111
The java control panel 113
This page intentionally left blank 114
Ap gui 115
Browser gui 115
Chapter 6 115
Overview 115
Port access 115
The sidebar 117
The sidebar tree structure 117
Filter 119
Filter allows you to control the number and type of ports that display in the sidebar as well as which ports get scanned when auto scan and array modes are invoked see scan and array above when you click filter the bottom of the panel changes to look similar to the image below 119
The meanings of the choices are explained in the following table 119
Note the screenshot shows an example of just one of the pop ups that can appear the items that appear in the pop up depend on whether you are logged in remotely or from a local console what your user type is and whether you selected a switch or a port 120
Sidebar utilities 120
The ap gui version port access connections page provides a convenient method to work with the sidebar tree when you right click an item a list with various options pops up 120
The following table lists and explains all of the possible items that may appear 120
Port outlet naming 121
Device level 123
Kvm devices and ports connections page 123
Port level 124
Pon devices device monitor page 126
The main panel pon view 126
Action buttons the actions that the buttons at the bottom of the page perform are described in the table below 127
Outlets that are synchronized or that belong to groups have a green power outlet icon in front of their names click an outlet s green icon to display which other outlets it synchronizes with or is grouped with click the green outlet again to close the information display 127
Pon view is the default page view all pon devices and their outlets that are connected to the switch are listed under the name column 127
The description column displays which kvm port the outlet is associated with 127
The main panel group view 129
Outlet settings 130
Blade servers connections page 131
The blade configuration page 131
Associating ports 132
Unassociating ports 134
History 135
Favorites 136
The page settings are explained in the following table 139
The user preferences page allows users to set up their own individual working environments the switch stores a separate configuration record for each user profile and sets up the working configuration according to the username that was keyed into the login dialog box 139
User preferences 139
This item is only available with the browser version 140
Sessions 141
Access 142
Device level browser gui interface 142
Port level browser gui interface 143
The port access settings are explained in the following table 144
Device level ap gui interface 145
If a switch is chosen in the sidebar the main panel looks similar to the one below 145
The page is essentially the same as the one for the browser gui see page 124 with the exception that there are filters at the top of the columns the filters allow you to expand or limit the scope of the users and groups that are displayed as described in the following table 145
If a port is chosen in the sidebar the main panel looks similar to the one below 146
Port level ap gui interface 146
The page is essentially the same as the one for the browser gui see page 125 with the exception that there are filters at the top of the columns the filters allow you to expand or limit the scope of the users and groups that are displayed as described in the following table 146
Click the save button at the lower right corner of the page to save any changes made on the access page 147
Saving changes 147
Device level 148
Port configuration 148
Port level 149
An explanation of the configuration fields is given in the table below 150
When you have finished making your configuration changes click save 150
Set the layout and click save 159
To view extended displays in a remote session see extended displays page 90 159
This page intentionally left blank 160
Ap gui 161
Browser gui 161
Chapter 7 161
Overview 161
User management 161
Adding users 163
Click add at the bottom of the main panel the user notebook opens with the user tab selected 163
Select users in the sidebar ap gui 163
Select users on the menu bar browser gui 163
The kvm over the net switch supports three types of user as shown in the table bellow 163
To add a user and assign user permissions do the following 163
Enter the required information in the appropriate fields a description of each of the fields is given in the table below 164
At this point you can assign the new user to a group by selecting the groups tab the groups page is discussed on page 153 you can also assign the user s port access rights by selecting the devices tab the devices page is discussed on page 157 166
Groups and come back to it later 166
Note optionally you can skip this step now to add more users and create 166
When the operation succeeded message appears click ok 166
When your selections have been made click save 166
Deleting user accounts 167
Modifying user accounts 167
Creating groups 168
Groups 168
Deleting groups 170
Modifying groups 170
Assigning users to a group from the user s notebook 171
Users and groups 171
Removing users from a group from the user s notebook 172
Assigning users to a group from the group s notebook 173
Removing users from a group from the group s notebook 174
Assigning device permissions from the user s notebook 175
Device assignment 175
Filters there are five filters at the top of the columns that allow you to expand or limit the scope of the ports that are displayed in the name column as described in the following table 177
In the confirmation popup that appears click ok 177
Note in any of the columns you can use shift click or ctrl click to select a group of ports to configure clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison 177
When you have finished making your choices click save 177
Assigning device permissions from the groups notebook 178
Chapter 8 179
Device information 179
Device management 179
Kvm devices 179
Environment the lower panel presents information concerning the device s environment as described in the table below 180
General the general section of the device information page displays the name of the selected device its firmware version the fpga field programmable gate array and information about its network configuration 180
Note the ap gui version presents the same information as the browser 180
Version scroll through the list to see the additional entries 180
If enable client ap device list is enabled the switch appears in the server list when using the winclient or java client ap see windows client ap login page 47 and java client ap login page 51 if this option is not enabled the switch can still be connected to but its name will not appear in the server list 181
If force all to grayscale is enabled the remote displays of all devices connected to the kvm over the net switch are changed to grayscale this can speed up i o transfer in low bandwidth situations 181
Operating mode 181
The operating mode page is used to set working parameters as described below 181
Each of the elements on this page is described in the sections that follow 183
Network 183
The network page is used to specify the network environment 183
In each case the user s access rights are the ones assigned that were assigned when the user of group was created on the kvm over the net switch see adding users page 145 192
Ldap ldaps authentication and authorization settings 192
On the radius server users can be authenticated with any of the following methods 192
Set the entry for the user as su xxxx 192
To allow authentication and authorization for the kvm over the net switch via ldap ldaps refer to the information in the table below 192
Use the same group name on both the radius server and the kvm over the net switch 192
Use the same username group name on both the radius server and the kvm over the net switch 192
Use the same username on both the radius server and the kvm over the net switch 192
Where xxxx represents the username given to the user when the account was created on the kvm over the net switch 192
Enable dial back as an added security feature if this function is enabled the switch disconnects the calls that dial in to it and dials back to one of the entries specified in the table below 195
Enable dial out for the dial out function you must establish an account with an internet service provider and use a modem to dial up to your isp account an explanation of the enable dial out items is given in the table below 195
When you have finished making your settings on this page click save 196
Login failures for increased security the login failures section allows administrators to set policies governing what happens when a user fails to log in successfully 197
Note if login failures is not enabled users can attempt to log in an unlimited number of times with no restrictions for security purposes we recommend that you enable this function and enable the lockout policies 197
Security 197
The security page is divided into 7 main panels as described in the sections that follow 197
To set the login failures policy check the enable checkbox the default is for login failures to be enabled the meanings of the entries are explained in the table below 197
Account policy in the account policy section system administrators can set policies governing usernames and passwords 202
The meanings of the account policy entries are explained in the table below 202
An explanation of the mode items is given in the table below 204
Certificate signing request the certificate signing request csr section provides an automated way of obtaining and installing a ca signed ssl server certificate 206
Click create csr the following dialog box appears 206
Fill in the form with entries that are valid for your site according to the example information in the following table 206
To perform this operation do the following 206
Date time 208
Configuration page 210
Pon devices 210
Outlet configuration 211
Blade servers 212
Configuration page 212
Adding a blade server to configure a new blade server do the following 213
Blade server setup 213
Fill in the fields according to the information provided in the table below 213
Select its icon in the sidebar then click add in the main panel the setup blade server dialog box comes up with the step 1 tab displayed 213
Modifying deleting a blade server 214
Web access 214
Ap gui 215
Browser gui 215
Chapter 9 215
Overview 215
Filter 216
Filter lets you narrow the log event display to ones that occurred at specific times ones containing specific words or strings or ones involving specific users when you access this function the log filter dialog box appears at the bottom of the page 216
Log information 216
The log file tracks a maximum of 512 events when the limit is reached the oldest events get discarded as new events come in the purpose of the buttons at the bottom of the page are described in the following table 216
The log information page displays events that take place on the kvm over the net switch and provides a breakdown of the time the severity the user and a description of each one you can change the sort order of the display by clicking on the column headings 216
A description of the filter items is given in the table below 217
Log notification settings 218
Ap gui 219
Browser gui 219
Chapter 10 219
Maintenance 219
Overview 219
Main firmware upgrade 220
Firmware upgrade recovery 221
Ap gui 222
Browser gui 222
Upgrade adapters 222
Upgrade adapters 223
Adapter firmware info 224
Display information 225
Update adapter display info 225
Adapter firmware upgrade recovery 226
Backup 227
Backup restore 227
Restore 228
Terminal 230
Clear port names 231
Reset on exit 231
Restore default values 231
Restore values 231
This page intentionally left blank 232
Chapter 11 233
Download 233
Overview 233
This page intentionally left blank 234
Chapter 12 235
Overview 235
Port operation 235
Connecting to a port 236
The port toolbar 237
The meanings of the toolbar icons are explained in the table below 238
The toolbar icons 238
Toolbar hotkey port switching 239
Gui hotkey summary table 241
Recalling the port access page 241
Panel array mode 242
Multiuser operation page 226 243
Note for issues affecting multiple user operation in panel array mode see 243
Panel array toolbar 243
The panel array toolbar provides shortcut navigation and control of the panel array the toolbar can be dragged anywhere on the screen mousing over an icon brings up a tooltip that provides a short description of the icon s function the icon functions are described in the table below 243
Multiuser operation 244
The kvm over the net switch supports multiuser operation when multiple users simultaneously access the switch from client computers the rules of precedence that apply are shown in the following table 244
Users and buses 245
This page intentionally left blank 246
Chapter 13 247
Installation 247
The log server 247
Starting up 248
Configure 249
The menu bar 249
A description of the fields is given in the table below 250
Events 250
Fill in or modify the fields then click ok to finish 250
Search search allows you to search for events containing specific words or strings when you access this function a screen similar to the one below appears 250
The events menu has two items search and maintenance 250
A description of the items is given in the table below 251
Maintenance this function allows the administrator to perform manual maintenance of the database such as erasing specified records before their expiration time is up 251
Options 252
Overview 253
The log server main screen 253
The event panel 254
The list panel 254
The list panel contains six fields 254
The lower panel displays log events for the currently selected unit note that if there are more than one units even though they aren t currently selected if their recording checkbox is checked the log server records their log events and keeps them in its database 254
Appendix 255
General 255
Safety instructions 255
Rack mounting 257
Consignes de sécurité 259
Général 259
Montage sur bâti 262
International 263
North america 263
Technical support 263
Function kn2124v kn4124v 264
Kn2124v kn4124v 264
Kvm over the net user manual 264
Specifications 264
Appendix 265
Function kn2140v kn4140v 265
Kn2140v kn4140v 265
Function kn211 266
Kn2116v kn4116v 266
Kn4116v 266
Kvm over the net user manual 266
Appendix 267
Function kn211 267
Kn4116 267
Function kn2132v kn4132v 268
Kn2132v kn4132v 268
Kvm over the net user manual 268
Appendix 269
Function kn2132 kn4132 269
Kn2132 kn4132 269
General operation 270
Troubleshooting 270
Mouse problems 272
Virtual media 274
Web browser 274
The winclient activex viewer and the winclient ap 275
The java applet and java client ap 276
Mac systems 277
Sun systems 277
These solutions work for most common sun vga cards if using them fails 277
To resolve the problem consult the sun vga card s manual 277
Panel array mode 278
Redhat systems 278
The log server 278
Ip address determination 281
Ip installer 281
The local console 281
Browser 282
Link local ipv6 address 283
Ipv6 stateless autoconfiguration 284
Port forwarding 285
Keyboard emulation 286
Mac keyboard 286
Note when using key combinations press and release the first key ctrl 286
The pc compatible 101 104 key keyboard can emulate the functions of the mac keyboard the emulation mappings are listed in the table below 286
Then press and release the activation key 286
Note when using key combinations press and release the first key ctrl 287
Sun keyboard 287
The pc compatible 101 104 key keyboard can emulate the functions of the sun keyboard when the control key ctrl is used in conjunction with other keys the corresponding functions are shown in the table below 287
Then press and release the activation key 287
Basic setup 288
Ppp modem operation 288
Connection setup example windows xp 289
Configuration 290
Ka7140 configuration and operation 290
In the properties section drop down each of the lists to select the port property values that match the ones used by the connected serial console device the port property settings that the ka7140 supports are given in the following table 291
Operation 291
To operate the device connected to the port in the port access page double click the port to establish a serial connection to the device 291
When you have finished making your selections click save 291
Ka7140 pin assignments 292
Pin assignments for the ka7140 adapter are given in the table below 292
Internal serial interface configuration 293
Navigation 293
Operation 294
Switch level configuration 294
The right panel configuration settings that can be made when the kvm over the net switch is selected in the left panel are described in the table below 294
To finish with this function move the highlight bar to logout in the right panel of the access page press the down arrow key to highlight exit then press enter 294
To highlight a device in the left panel then press enter to open a command line terminal session on the accessed device 294
Use the up and down arrow keys 294
When you have finished with your session press the hotkey see page 276 and 277 that brings you back to the access page 294
Port level configuration 295
The configuration settings that can be made when a serial interface device is selected are described in the table below 295
When a serial interface device is selected in the left panel the screen looks similar to the one below 295
Additional mouse synchronization procedures 296
Windows 296
Sun linux 297
Additional video resolution procedures 298
Overview 299
Trusted certificates 299
Installing the certificate 300
Certificate trusted 301
Examples 303
Importing the files 303
Self signed private certificates 303
Fan location 304
Fan location and speed information 304
Fan speed 304
Temperature sensor location and information 305
Clear login information 306
Factory default settings 307
Sa0142 rj45 f to db9 m black connector dte to dce 307
Serial adapter pin assignments 307
The default settings are as follows 307
Supported kvm switches 308
Supported power distribution units 308
Supported power over the net units 308
Java applet viewer java client ap 309
Virtual media support 309
Winclient activex viewer winclient ap 309
Limited warranty 310

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